The preferences were deleted when uninstalled, if not then logging in with a new profile resulted in the default setup which still had the problem. At least I would have thought. Tried deleting it just now but no luck, haven’t got time on the PC at the moment but will try uninstalling again and make sure pref’s are deleted before reinstalling.
Thanks for the quick reply
Un-install/re-install does not affect the preferences!
I think it may, well in CS it does by allowing a total deletion?
How it works in CS2 ?
Uninstall, reinstall has, to my knowledge, never deleted preferences.
Well have definitely deleted the preferences this time using the photoshop quick keys and then outright deleting all adobe folders. And had no effect on opening gif files.
Can’t quite understand it, unless when I uninstall it I go line by line looking for adobe keys. Every PS key may not have bright neon letters telling me that it is there to be deleted though.
Check your plugins folder for a third party GIF plugin.
And how are you opening them? From the Open.. menu item, clicking on them in the Explorer and saying "edit with", double clicking them, or dragging them to the Photoshop icon?
No third party plugins, deleted all of them anyway.
I’ve tried opening them every which way, every other program can pretty much open them up, PS just acts like it is opened but hasn’t done anything.
Which means you have moved or deleted Photoshop’s GIF format plugin.
Which was re-installed and had tried copying a known working copy across beforehand anyway with no joy.
I cannot open my PS CS2. Whenever I try, I get the following error messages:
1) Could not load default swatches because the file could not be found.
2) Dould not load default tool presets because the file could not be found
3) Your Adobe Photoshop user name, organization, or serial number is missing or invalid. The application cannot continue and must now exit.
Could an un-install and re-install help? Thanks,
Bob
Robbie – please create a new topic instead of adding your message to a completely unrelated topic. And reinstall the app.
I am sure that uninstalling CS (full Creative Suite) has a requester asking if aALL should be deleted. It seems, unless I am mistaken, to include preferences?
(If one is really, really stuck and on a deadline The Gimp seems to give a workable solution to GIFs and animating them.)
Sort of found a workaround to this, when copying across someone elses copy to just the C: dir it would work fine. So figure there must be some corrupt file in the proper dir. Goto safemode and swap the two out, reboot and suddenly the copy that was working… doesn’t. So I out it back to what it was and it starts working again. Its a workaround because I think some software or something server based is interfering with the specific dir. Which is quite odd, not a lot of x factor software… yahoo widgets and other commercial software. Strange.
Yahoo’s add-ons ARE a big "x-factor".