PS CS2 Takes Ages Loading/Saving/Closing Images

C
Posted By
cioman2
Dec 1, 2006
Views
227
Replies
10
Status
Closed
I am using PS CS2 with the latest updates on WinXP (with all patches).

When I try to load/save/close an image, it takes ages before the action takes place. During this time PS freezes.

Any help is appreciated.

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JZ
Joe_Zydeco
Dec 1, 2006
Are your images local or on a networked computer?
C
cioman2
Dec 1, 2006
Locally located. Thanks for your interest.
JZ
Joe_Zydeco
Dec 2, 2006
Not sure I will be able to help, but more info will certainly be of use to anyone who can help. Are the files PSD, TIF, JPG, what? If PSD or TIF, do they contain many layers? What is a typical file size on disk, and the size once open in Photoshop? How long to open or save? Does a JPG open at normal speed? If so, and you then Save As a PSD, does it take a long time? How long? Has it always been slow, or is this a recent change it behavior? Any hardware or software changes at about the time it got slow? How much RAM, how much scratch space, and have you changed the default 55% allocated to Photoshop?
CC
Chris_Cox
Dec 2, 2006
Is your default printer on the network? And is it available when things slow down?

Do you have any off-brand anti-virus software installed? Or any other file or drive related utility?
C
cioman2
Dec 2, 2006
I am trying to uninstall any new programs recently installed. Also, I will try and work on a new printer I installed that is on a network! Thanks for your input Chris and Zoe. I will let you know how it goes.
C
cioman2
Dec 2, 2006
Thank you all; who tried to help. I uninstalled the three most recent software products I had placed on my PC. PS CS2 is working like a breeze now. Must have been some conflict. I also took my network printer off (as default), and later on re-making it a default printer, there weren’t any problems with PS CS2. Both the software and the printer were new additions to the PC, so they must have been to blame. Probably not the printer, since it is still prsent, and no problems with PS.

Thanks, all!
JJ
John Joslin
Dec 2, 2006
What was the offending software?

It might help others if we knew.
C
cioman2
Dec 2, 2006
CSS Style Master and CSS Style Studio.
C
cioman2
Dec 2, 2006
I think my network printer is actually to blame. The same problem recurred, so I de-selected my default printer (Lexmark E120N), and things returned to normality!
CC
Chris_Cox
Dec 2, 2006
I thought so. It’s a problem we see relatively frequently here.

And it varies with printer drivers and spooling software.

We have asked Microsoft to fix the API, and we are investigating ways that we can work around the timeouts in the future.

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