CS-2 Version 9.0.2 – "Help" will not work

OP
Posted By
Owen_P._Evans
Dec 14, 2006
Views
216
Replies
6
Status
Closed
Please assist me if you can.
I have worked with CS-2 for a couple of years.
I have an XP driven PC with 2 Gb of RAM and a few HD’s
I tried to open PS Help and I get an error message: Adobe Help cannot start;Model subsystem returned this error: 1146

0x00864a4d refrenced memory 0x00ed0b08. The memory could not be written. OK to terminate?

I de-acrivated CS-2; I un installed and re-installed.
Same problem?
Help please!

Owen
Related Tags
help version work

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R
Rizla
Dec 14, 2006
wrote in message
Please assist me if you can.
I have worked with CS-2 for a couple of years.
I have an XP driven PC with 2 Gb of RAM and a few HD’s
I tried to open PS Help and I get an error message: Adobe Help cannot start;Model subsystem returned this error: 1146

0x00864a4d refrenced memory 0x00ed0b08. The memory could not be written. OK to terminate?

I de-acrivated CS-2; I un installed and re-installed.
Same problem?
Help please!

Owen

Try downloading the help package update for cs2 from Adobe http://www.adobe.com/support/downloads/
And follow the instructions to install it
MD
Michael_D_Sullivan
Dec 15, 2006
Have you installed all updates? Have you tried manually downloading the updated Help files and installing exactly in accordance with the instructions?
L
LenHewitt
Dec 15, 2006
See the Forum FAQs:

http://www.adobeforums.com/cgi-bin/webx/.3bbb6bdd
OP
Owen_P._Evans
Dec 15, 2006
In response to Michael Sullivan.
Please help with the location of these Help files as I do not know how to manually download them. Thankyou,
Owen
OP
Owen_P._Evans
Dec 15, 2006
Michael,
Please disregard the previous question. I have gone through the process one more time and lo & behold everything is functioning once again. Must have been a bad download of the updates after installation on th first go round?
Thanks again everyone.
Owen
JS
john_stires_3rd
Feb 8, 2007
have downloaded the ‘help center help’ and that’s what i get. i need photoshop help. four downloads, meticulous file management. i don’t see what i’m doing wrong. advice, pls & tx

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