Teain or importing

KV
Posted By
kenny_vandenburgh
Jan 12, 2007
Views
337
Replies
8
Status
Closed
I get no option to twain in cs2 but i have ps4 on computer and twain works fine with same microtek 9600xl scanner, any suggestions. Thanks Kenny

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KV
kenny_vandenburgh
Jan 12, 2007
well i meant twain not teain.
JJ
John Joslin
Jan 12, 2007
Did you also mean PS Elements 4?
KV
kenny_vandenburgh
Jan 12, 2007
No. I have older version of photoshop that i have had for several years , Photoshop 4.0, I upgraded to CS2 and I can still twain in 4.0 but can not in CS2. I also have Elements 4.0 but am not scanning to it.
JJ
John Joslin
Jan 12, 2007
What appears in the File > Import menu?

If the scanner isn’t there, try reinstalling the scanner software from the CD.

I don’t get TWAIN there but I get the scanner itself.
KV
kenny_vandenburgh
Jan 13, 2007
The file import window is grayed out , there is nothing there
KV
kenny_vandenburgh
Jan 13, 2007
have reinstalled drivers off internet 3 times, reloaded CS2, and photoshop 4.0 but still only get scanner or import window in photoshop 4.0 no twain or twain select active window in cs2. sure could use help Thank You Kenny
JJ
John Joslin
Jan 13, 2007
Try the thing which sometimes cures a problem when all else fails: delete you preferences as per the FAQ. A re-install will not do this!

<http://www.adobeforums.com/cgi-bin/webx/.ef4a07f/1>
KV
kenny_vandenburgh
Jan 13, 2007
well i went and reset pref. but still got greyed out window for twain in cs2 but 4.0 works fine.

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