OT(ish): Lost camera film during processing

"Craig" wrote in message

Hi. I took 5 films to Jessops for in-store processing, but they have somehow managed to lose one of them.

What can I do, except get my money back and another film?

You can do nothing except feel bad. If you read the contract on their receipt I’m sure it says that they are responsible *only* for replacement of film. Hope it wasn’t of anything that can’t be redone.
—
http://www.bobhatch.com
Our web site about RV Stuff
A work in progress

What makes it worse, was when they were trying to find my photos, another customer came in saying that they had given her someone else’s photo’s aswell as hers!

"Craig" wrote in message

The receipt didn’t say anything about liability.

Then how about the bags the film was placed in? Or a sign on the wall somewhere by the place you turn the film in at?

I just checked a film bag here on my desk. It has this statement:

"Read this notice: The return of any film or print to us for processing or any other purpose, constitutes and agreement by you that if any such film or print is damaged or lost by us it will be replaced with an equivalent amount of unexposed film and processing. Except for such replacement, the handling of such film or prints by us is without warranty or liability even though damage or loss is caused by negligence or other fault."

Another from the pro lab I use says:
LIMIT OF LIABILITY: Submitting any film, print, slice, negative, computer image file or computer magnetic media to this firm for processing, printing or other handling constitutes and AGREEMENT by you that any damages or loss by our company, subsidiary or agents, even though due to negligence or other fault of your company, subsidiary or agents, will only entitle you to replacement with a like amount of unexposed film and processing. Except for such replacement, the acceptance of the film, print, slide, negative, computer image file or computer magnetic media is without other warranty or liability, and recovery for any incidental or consequential damages is excluded.

A statement like this is posted somewhere and I’ll bet it’s on the film bag, which is in effect your receipt.
—
http://www.bobhatch.com
Our web site about RV Stuff
A work in progress

Craig wrote:

Hi. I took 5 films to Jessops for in-store processing, but they have somehow managed to lose one of them.

What can I do, except get my money back and another film?

This happened to me while I was stationed in Germany long ago. My wife and 3 other couples took a week long learn-to-ski vacation. One of the most incredible fun vacations I’d ever had. I even won the end of the week beginners downhill slalom. All captured on 11 rolls of Super 8 movie film.

The BX lost them all and replaced 2 for 1.
We don’t even have a single still photo from that week.
—
Jeff ‘The Wizard of Draws’ Bucchino

"Cartoons with a Touch of Magic"
http://www.wizardofdraws.com
http://www.cartoonclipart.com

On Tue, 2 Sep 2003 16:38:59 -0700, "Bob Hatch" wrote:

"Craig" wrote in message

The receipt didn’t say anything about liability.

Then how about the bags the film was placed in? Or a sign on the wall somewhere by the place you turn the film in at?

I just checked a film bag here on my desk. It has this statement:
"Read this notice: The return of any film or print to us for processing or any other purpose, constitutes and agreement by you that if any such film or print is damaged or lost by us it will be replaced with an equivalent amount of unexposed film and processing. Except for such replacement, the handling of such film or prints by us is without warranty or liability even though damage or loss is caused by negligence or other fault."
Another from the pro lab I use says:
LIMIT OF LIABILITY: Submitting any film, print, slice, negative, computer image file or computer magnetic media to this firm for processing, printing or other handling constitutes and AGREEMENT by you that any damages or loss by our company, subsidiary or agents, even though due to negligence or other fault of your company, subsidiary or agents, will only entitle you to replacement with a like amount of unexposed film and processing. Except for such replacement, the acceptance of the film, print, slide, negative, computer image file or computer magnetic media is without other warranty or liability, and recovery for any incidental or consequential damages is excluded.

A statement like this is posted somewhere and I’ll bet it’s on the film bag, which is in effect your receipt.

All of which is true – except that people, if the photos have been important enough, sued processors before now and won. Recently ( last year) a man and his wife had been on the £5000 holiday of a lifetime and took ten rolls of film. The processor lost all of them. The man and his wife sued the processor for the cost of another holiday – and won £3500 plus costs.

So, it depends. The reasons is that the processor has to show due care. The above couple won on negligence and because the court stated that the exclusions were ridiculous.

Contact your local Trading Standards if you’ve lost something important.

—

Hecate
(Fried computers a specialty)

"Craig" wrote in message

Hi. I took 5 films to Jessops for in-store processing, but they have somehow managed to lose one of them.

What can I do, except get my money back and another film?

Probably not very much – if you press you may get some compensation to avoid bad publicity, but don’t expect a lot…

In the longer term, go digital and cut out the middle man 🙂

Martin

I would go digital, and I owned a digital camera a few years ago when they were new, but digital is no match for film. Yet!

Unless you want to take X rated photos. 😉

"Martin" wrote in message
news:3f55b8bf$0$46007>

Probably not very much – if you press you may get some compensation to

avoid

bad publicity, but don’t expect a lot…

In the longer term, go digital and cut out the middle man 🙂
Martin

Nope. Just details on the type of photos you want.

"Bob Hatch" wrote in message

Then how about the bags the film was placed in? Or a sign on the wall somewhere by the place you turn the film in at?

I just checked a film bag here on my desk. It has this statement:
"Read this notice: The return of any film or print to us for processing or any other purpose, constitutes and agreement by you that if any such film

or

print is damaged or lost by us it will be replaced with an equivalent

amount

of unexposed film and processing. Except for such replacement, the

handling

of such film or prints by us is without warranty or liability even though damage or loss is caused by negligence or other fault."
Another from the pro lab I use says:
LIMIT OF LIABILITY: Submitting any film, print, slice, negative, computer image file or computer magnetic media to this firm for processing,

printing

or other handling constitutes and AGREEMENT by you that any damages or

loss

by our company, subsidiary or agents, even though due to negligence or

other

fault of your company, subsidiary or agents, will only entitle you to replacement with a like amount of unexposed film and processing. Except

for

such replacement, the acceptance of the film, print, slide, negative, computer image file or computer magnetic media is without other warranty

or

liability, and recovery for any incidental or consequential damages is excluded.

A statement like this is posted somewhere and I’ll bet it’s on the film

bag,

which is in effect your receipt.
—
http://www.bobhatch.com
Our web site about RV Stuff
A work in progress

"Craig" wrote in message

I would go digital, and I owned a digital camera a few years ago when they were new, but digital is no match for film. Yet!

Unless you want to take X rated photos. 😉

It is getting very close now – my wife has recently bought a Canon EOS 10D and it really is very impressive! OK – it is expensive to buy compared with a similarly spec’ed 35mm SLR but the reduced running costs will wipe out that difference quite quickly if you are an active photographer.

Martin

On Fri, 5 Sep 2003 15:22:09 +0100, "Martin"
wrote:

"Craig" wrote in message

I would go digital, and I owned a digital camera a few years ago when they were new, but digital is no match for film. Yet!

Unless you want to take X rated photos. 😉

It is getting very close now – my wife has recently bought a Canon EOS 10D and it really is very impressive! OK – it is expensive to buy compared with a similarly spec’ed 35mm SLR but the reduced running costs will wipe out that difference quite quickly if you are an active photographer.

Seen really good reviews of the 10D. And, of course, you get to use proper lenses 😉

—

Hecate
(Fried computers a specialty)

Hecate wrote in message > >

Seen really good reviews of the 10D. And, of course, you get to use proper lenses 😉

—

Hecate
(Fried computers a specialty)

Do tell, how do you get Nikon lenses on to a 10D 🙂
(couldn’t help myself)

A propos the begging bowl (a different thread folks) it’s my best business lead of the week, I think we can do a deal.

Brian
(the other one)