CS3 won’t print

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Posted By
WilliamRobinson
Dec 4, 2008
Views
1050
Replies
6
Status
Closed
I’ve suddenly run into a situation where PS CS3 won’t print. The Print dialog comes up as usual, but after making the selections and hitting Print, the print job never makes it to the printer(s).I’m using Epson printers and running Mac OSX Leopard. I can print to the printers from other applications, and even from PS CS2. I’ve checked my scratch disk for space, so the images can be spooled, and have plenty of RAM available. The size of the images doesn’t seem to matter.

I recently upgraded to the latest CUPS drivers, but I don’t think that should affect PS. Epson says that the printers have built in support in Leopard, so no individual drivers can be downloaded. I would think that PS would be using thebult in drivers that shiop with the OS and not the Gutenprint drivers, anyway.

Has anyone had this problem before, or a solution?

Thanks in advance

William
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Ann_Shelbourne
Dec 4, 2008
The GutenPrint drivers may be conflicting with the Epson Drivers.

See if uninstalling the GutenPrint drivers rectifies the situation.
R
Ram
Dec 5, 2008
CUPS and Gutenprint are two different animals, though the former is needed to use the latter.

You’ll find the uninstaller here:

<http://gimp-print.sourceforge.net/MacOSX.php>

CAUTIONARY NOTE for CS4 users: If you have an Epson printer model for which Epson does not offer a 16-bit printer driver (for instance the Epson 2200— don’t know of any others off-hand)), the latest version of Gutenprint,
5.2.2, will allow you to use 16-bit printing in Tiger and Leopard. In
that case, you may definitely want to keep Gutenprint. I’ve been running it with no problems for about a week.

Gutenprint 5.2.2, released some two weeks ago, appears very stable and offers several bug fixes from earlier Gutenprint 5.2.x releases.

On the other hand, don’t take this as a riniging endorsement of 16-bit printing (yet) if you’re not already experimenting with it. I’m very happy with preliminary results, but it does slow printing considerably, as you’re sending an awful lot more information to the printer. 🙂
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WilliamRobinson
Dec 5, 2008
I uninstalled Gutenprint, but the situation didn’t change. I forgot to mention that I also can’t print to PDF from Photoshop either. And now PS2 also won’t print. I get a program error, whatever that means. But all other applications can print. I’ve burrowed through the Libraries looking for some unique Adobe print engine, but couldn’t find any. If there ever was one, I don’t know how it would have disappeared. The only Photoshop change I’ve made lately was to upgrade to the new Adobe Updater.
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WilliamRobinson
Dec 5, 2008
UPDATE & Solution

When all else fails, reinstall Photoshop. I deactivated and reinstalled CS3, and during the install process the status bar reported this stage: "repairing shared components."

Once installed and reactivated, I was able to print again. I haven’t tried printing from CS2 yet, But I suspect they share the same print engine (my name for whatever the shared components were).

Thanks for your help!
R
rebeccabolte
Feb 13, 2009
This is happening to me too. I have the exact same situation, same system same version of PS, same problem. Photoshop just refuses to queue anything to the printer. It won’t make PDF’s either. Other programs print fine. I was really hoping there was a solution (other than reinstalling).
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rebeccabolte
Feb 14, 2009
Update: I reinstalled the printer drivers and it fixed the problem. Reinstalling Photoshop did not help.

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