Photoshop forgets my preferences

J
Posted By
jedikalimero
Feb 10, 2007
Views
788
Replies
10
Status
Closed
From time to time, when I open Photoshop CS2, all my preferences are lost. The "open recent" list is empty, all the preferences are set to default, the extra plugins folder is forgotten, the panes position and sizes too, the tool settings are reset and every adjustment in the preferences window is reset to default.

But fortunately PS remembers my custom brushes, gradients, fills, actions and all that things in "ajustes preestablecidos".

This happens once every two or three months or so and is very annoying.

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P
Phosphor
Feb 10, 2007
This MUST be related to your other thread, somehow.

Beats me about in what way, though.
EH
Ed_Hannigan
Feb 10, 2007
Are you quitting out of Photoshop before or after shutting down or logging off Windows?

Always Quit PS first.
P
Phosphor
Feb 10, 2007
Good one, Ed.

I always forget that some people don’t know not to do that.

🙂
J
jedikalimero
Feb 10, 2007
"After shutting down"?, well, I suppose you mean "Quitting out of Photoshop before shutting down Windows or just shutting down Windows with Photoshop still open".

Not sure but maybe this is the case. I’ll check the next time.

In any case, this is an incorrect behavior of Photoshop. It should save the Prefs file before quitting independently of being me or Windows who gives the order to quit.
RK
Rob_Keijzer
Feb 10, 2007
It should save the Prefs file before quitting independently of being me or Windows who gives the order to quit.

When you quit Windows with PS still open, PS is denied the chance to write to it’s preference file.

However, that file may be still open, hence it cets corrupted, hence PS starts with a new file on relaunch.

PS is an application running under Windows, the O/S.

this is an incorrect behavior of Photoshop

No. Having the O/S terminate PS is incorrect user behaviour.

Rob
JS
John_S_Pearson
Feb 12, 2007
I get exactly the same thing and I DO quit Photoshop properly every time.

Every few weeks I open Photoshop and it is like a new installation – default palettes, tutorials offered, no recent files, Bridge not auto launched, etcetera.

Very annoying!

John
EH
Ed_Hannigan
Feb 12, 2007
Don’t know why that happens, but here’s what to do, make a copy of your clean Photoshop Preferences .psp file and stash it somewhere, so when this happens you can quickly paste your personal prefs in the correct place in Documents and Settings and you won’t have to reset everything.

You will lose your Recent Files list however. There is a registry hack to restore that but that might be a bit much.
DM
Don_McCahill
Feb 12, 2007
Is it possible that this is a permissions thing? Running photoshop at lower than administrator might result in the OS refusing to save the prefs file where it needs to be. Running on a network might also be mucking things up.
J
jedikalimero
Feb 13, 2007
Rob,

When you quit Windows with a picture opened in PS, before quitting, PS ask you if you want to save the picture, cancel or discard the changes, so PS is not denied the chance to write that file and I don’t see why can’t PS write its preference file in the same way. Every other program in my computer does it!

Ed,
Thanks for the advice. This is exactly what I did 🙂

Don,
It can’t be a permissions thing. The prefs file is located in the documents and settings folder of the user, so it has user permissions. (I don’t know about a network, but this is not my case)
RK
Rob_Keijzer
Feb 13, 2007
When you quit Windows with a picture opened in PS, before quitting, PS ask you if you want to save the picture, cancel or discard the changes, so PS is not denied the chance to write that file

Now you’re talking about an image. That will get saved OK this way, but I was talking about PS itself.

I don’t care how much applications behave otherwise. PS writes and closes its preference file during program shutdown.

How hard can it be to close a program properly? If you make a habit of saving your image files using the last-chance-dialog from PS after you tell Windows to quit, then that’s next to pulling the pc’s power cord, and ask here how you can retrieve yor lost image.

If you’re serious about your imaging work then save your work while still in the environment (PS) that it’s in.

Rob

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