CS2 freezes when I open Hue/Saturation

D
Posted By
dcole
Apr 4, 2007
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443
Replies
5
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Closed
Grateful for any ideas why this might be.

I have an AMD Athlon x2 4800 cpu; Asus A8n-Premium mobo; 2Gb ram; Gigabyte GT7600 (256mb) graphics card etc

Running under Vista Ultimate

This is a new problem which has just suddenly arisen.

Grateful for any advice on how to solve this, please. I re-installed CS2 but that didn’t cure it.

Thanks

David

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B
Bernie
Apr 4, 2007
Hae you tried resetting the preferences?

(see the FAQ for how)
P
Phosphor
Apr 4, 2007
Read at the following link:

<http://www.adobeforums.com/cgi-bin/webx/.1de62d18/0>

But…you must also understand that there are some known problems with running Adobe’s recents apps under Vista, and that there are no plans to get them to make nice with each other.

At least, that’s what the following InformationWeek article—dated 19 March 2007—states: < http://www.informationweek.com/windows/showArticle.jhtml?art icleID=198001898&cid=RSSfeed_IWK_News>"Users of Adobe Systems’ digital publishing products, including Photoshop, InDesign, and Dreamweaver, will have to shell out for new versions of the software if they want to run them without glitches on Microsoft’s new Windows Vista operating system, Adobe says.

According to a statement posted on Adobe’s Web site, the company "does not plan to issue updates to current versions of those products for Windows Vista compatibility."

That means users will have to pay hundreds of dollars to upgrade their Adobe software if they want trouble-free performance on Windows Vista, which is now preinstalled in virtually all new PCs shipping in the United States. That’s because the current versions of most of Adobe’s major products won’t work properly on the new operating system. "Then, you need to read this—dated a month earlier, 16 Feb 2007—for a different perspective:

< http://blogs.adobe.com/creativesolutionspr/2007/02/adobe_pro ducts_support_windows.html>Q: Will Adobe support the new Windows Vista operating system?
A: As a leading developer for Microsoft® Windows®, Adobe has a long track record of supporting the latest version of the Windows operating system. Adobe is excited about the new Windows Vista operating system and has been working closely with Microsoft to test
Adobe products on prerelease editions of this operating system. Now that Windows Vista is publicly available, Adobe is conducting final testing of many of its products to:
• Identify and document issues with current versions of its software. • Develop free patches for some of Adobe’s currently available products, so they run smoothly on Windows Vista.
• Verify that upcoming releases of Adobe’s products meet rigorous standards of quality and fully support Windows Vista.
D
dcole
Apr 4, 2007
Thanks.

No I haven’t tried resetting Preferences but I will now.

CS2 was running fine under Vista until this recent problem. It may be related to my adding a temporary display while my proper LCD is being fixed – this required using Safe Mode to roll back to the vga driver (the temp display could not handle the screen resolution I had with my proper display). Once the display was running I reinstalled the latest Nvidia driver and I think the problem started thereafter. Irritatingly, the problem was still present when I uninstalled this driver to see if the Hue/Saturation issue was still present in vga mode – it was.

Not sure what to make of this other than I’m looking forward to getting CS3 on to my machine asap.

Incidentally, Dreamwaver 8 has been working fine under Vista too.

David
D
dcole
Apr 4, 2007
Removing existing settings and flushing preferences cured the problem.

Thanks very much.

David
AH
Anne_Hecht
Apr 6, 2007
I don’t know if this will help, but I have been searching and reading and trying to EVERYTHING. Photoshop was freezing whenever I tried to do ANYTHING!!

I went into my photoshop folder under C:\Documents and Settings\Annes\Application Data\Adobe\Photoshop\9.0\Adobe Photoshop CS2 Settings and found out that I also had a 8.0 folder, which I promptly deleted. Then I found the .psp file for my preferences and deleted that and restarted Photoshop.

Everything is working great now! Life is good! I hope this works for someone!

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