CS2 freezes with Vista plus Epson 4490 scanner

D
Posted By
dcole
Apr 10, 2007
Views
314
Replies
7
Status
Closed
When I try to scan a photo into CS2 using it’s Import function CS2 freezes as soon as the scan is complete. CS2 is otherwise working normally under Vista.

I can scan a photo outside of CS2 ok.

Grateful for any advice anyone has.

Thanks

David
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JJ
John Joslin
Apr 10, 2007
Is the scanner driver Vista compatible?
D
dcole
Apr 10, 2007
Yes, it is.

David
BL
Bob Levine
Apr 10, 2007
Are you sure it’s freezing? It could be waiting for you to kill the scanner interface. I had a problem like that and had to move the scanner window to a second monitor to get it out of the way since the photo was covering it and I couldn’t move either one.

There’s a bug somewhere in that combination but just moving it before scanning seems to do the trick.

Bob
RB
Robert_Barnett
Apr 10, 2007
On my V700 after I scan in to Photohop the scanner dialogs drop to the back behind Photoshop. Unless I bring it back to the front and close it Photoshop acts frozen. Make sure as Bob said this isn’t happening. I don’t know why Epson does this.

Robert
D
dcole
Apr 10, 2007
Bob and Robert
Thank you very much. That was the problem. Pilot error as usual.

David
JJ
John Joslin
Apr 10, 2007
I would call it Epson error! It annoys the hell out of me when it happens. And it isn’t consistent.
RB
Robert_Barnett
Apr 11, 2007
I guess Epson pushes the program to the back in case you wan to do more scanning before you edit. But, I wish there was a preference setting to have it close after import. I don’t like the way it works now, seems sloppy.

Robert

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