On Mon, 16 Apr 2007 10:13:38 -0700,
wrote:
I don’t know if this is true, but…
They should come up with one stance on that …
One reason pointed out to me by Adobe Systems Germany is the infrastructure held in place for support, that is, US customers don’t get good support while Europeans do. This is gets even funnier considering that customers from Germany have to call a premium "hotline" costing dearly by the minute; curiously Austrian and Swiss customers call a toll-free number …
Another reason given was the ‘general competition in a specific market-place’. Given that higher prices are a sign of less competition, I’d say Adobe shoots themselves in the foot with their arguing. Particularly when compared to other company’s price differences, which are often in the 3-30% range, not doubling, tripling or quadrupling (100%-300%).
What it comes down to – Adam Smith is your friend – is the simple ‘let’s get all we can get from the customer’. that’s totally alright with me, and in a free market with actual competition it would work well. Without competition the best we can do is not buy [in this case for many of us unfeasible] or mount protest.
—
Dierk (sometimes known as Evo2Me)
[DH² Publishing]
www.DH2Publishing.info
Writing and Imaging