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I live in Australia. On 19 April 2007 I tried to buy (by download) Photoshop CS3 from the Adobe US website at the current US price of US$649.00 which equates to AUD$782.00 at the prevailing exchange rate of 0.83. This offer was refused and I was redirected to the Australian Adobe portal where the price was AUD$1125.00, a price increase of AUD$343.00. I then tried to buy it from Amazon, which refused to accept the order and gave as its only reason that there was an irregularity in the order. We all know that the real reason is that Adobe has forbidden Amazon to sell the product at the US price outside the USA. Why do we put up with this sort of nonsense? There can be no justification for it and there can be no explanation for it other than that Adobe has in place price fixing arrangements, the object of which is all too obvious. Not only is this practice discriminatory towards overseas buyers of Photoshop, but one wonders whether, in the present climate of trade practices legislation forbidding anti-competitive conduct and resale price maintenance – both in Australia and the USA, this practice may also be unlawful. In the past I have bought many software programs by download from overseas sources, principally in the USA, and from significant companies with products just as important and wide-selling as those of Adobe, and I have never been asked to pay more than the Australian dollar equivalent of the overseas price. I hope that others will take up the cause and at least start complaining, if not also voting with their wallets like myself. I have resolved that, unless Adobe ceases to engage in this unacceptable conduct, I shall never buy another Adobe product.
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