Cannot install Photoshop CS3 – Installer just dissappeared

I have seen rare instances when an application will not install directly from the CD. Copy the entire CD to a folder on your disk drive, then run setup.exe (or maybe autorun.exe) from that folder.

Yes I tried so but it is still the same.

Same problem here.

I have dualboot machine and I tried install to WinXP Pro SP2 and to Vista Ultimate – Installer just quits and thats all.

Intel Core 2 Duo 6600 @ 2,4
MB Asus P5B Intel P965
2 Gb RAM DDR2-6400 Corsair
Asus Radeon X1900XT 512MB
free HDD 41 GB (XP SP2) and 99 GB (Vista)

But in both OS have installed the same Adobe products:
Adobe Acrobat 8 Pro
Adobe Photoshop CS2 (and ImageReady)
Adobe Premiere Pro 2.0

Maybe conflict is in installed software…

Chayuth, why did you uninstall CS3 beta manually? Try installing it again, then uninstall it with Add/Remove Programs. If you are lucky, it may clean itself out better this time. Good luck!

I have the same problem on xp sp2. I’ve been tearing my hair out for nigh 12 hours trying to resolve this one. I followed the uninstall process to the letter, tried the scipt, removed every adobe application (LR CS2 cs3beta and acrobat), cleaned the registry of key etc and even went through the manual removal process more than a few times.

If I check the event viewer, the msiintaller exits gracefully and states that Product: Adobe Setup — Configuration completed successfully. But it’s not installed?

I reinstalled CS3beta and reactivated it, as I thought this might have been an issue, so I deactivated and went the the whole process again including downloading the 400 mb update file.

The log file in the /common files/installer is generated and my source files are on the same volume. I’m now wondering whether my AVirus application might have something to do with it, but every other adobe application installs without a hitch.

The mind boggles!

I wrote that "I have removed all Photoshop CS3 Beta manually (***Use control panel***, deleted files and registries) as instructed in this web". This means I uninstalled by using add/remove programs first, of course.

Besides, I don’t keep the beta installer.

Chayuth and John, I now remember that a couple of weeks ago, while rearranging things on my computer, I removed CS3 beta. When I tried to reinstall it, the installer program hung. I don’t remember exactly which action I took to get it working again, but it was probably one of these three things:

1) Add/Remove Programs does not remove the CS3 beta folder from Program Files. Do that manually.

2) Open Windows Explorer, right-click on the C: drive and select Properties, then Disk Cleanup. Check every box except "Compress old files."

3) The above step cleans out most everything except the Temp folder. To do this manually, do Start>Run, then enter %temp%. Delete everything that Windows will let you delete.

I hope one of those things will work for you guys, because I can’t recall anything else I did.

Thanks Joe,

I’ve tried all of these and still no luck. I’m now thinking there’s something wrong with the installer. I’ve burnt so much time on this its getting out of hand. I could try a complete re-install of XP as one last resort, but i’ll wait until monday and get in touch with support.

I would put it down to my own inexperience but having 20+ years in software / hardware development, suggests that its something more fundamental.

I’m reading on other forums that there’s a few other people in the same boat, so lets see how adobe play this one out.

Thanks for you help.

Yes I have the exact same problems with XP Pro. Tried everything. Its not related to beta cs3. I can install and unintall the beta no problem with add and remove, clean the files with the new script wincs3clean and it quits after the files are "initialized" and setup box flashes on and shuts down. Adobe support so far has no clue but has heard of the problem. This is really frustrating and a waste of time.

Similar problem. Installation runs, finishes and shows that Photoshop CS3 was not installed (only several Shared components). Nothing more information. It’s bad, because I need logs to clarify the source of the issue.
Tryed to log on WinXP under other User Account (as Administrator) but in this case, when this <http://www4.0zz0.com/2007/04/20/19/26975031.png> window open I got pop-up with something like Internet Explorer (???) script error… and everything was stopping.

No ideas about new Adobe adventure software…

Try uninstalling IE 7, running the install, then reinstalling IE 7. Some people have found this helps.

But in Vista IE7 is integrated part of OS…

Obviously you can’t uninstall IE7 in Vista…

SAme problem on Vista X86, the installer comes up, then just dissapears… I’ve installed successfully one my XP sp2 pc’s but it just wont install on vista :<

Is there installed IE7 on your XP PC?

no

I have IE7 installed on my XPSP2 pc, i’d be interested to see if this is the root cause.

I’ve since removed IE7, cleaned the registry and tried installing CS3 again, still no joy. Same problem.

Im having the same issue as Matthew Hirst. The installer initializes then vanishes. Ive done everything known to the digital world including completely uninstalling all adobe products and my anti-virus, disconnecting back up drives, loading from the hard drive, sacrificing a small animal, selling my soul to satan after doing the hokey pokey while naked and painted like an easter egg. No go. Im on XP-MCE. *sighs* Ah well, back to reinstalling CS2 I suppose.

I am running Windows XP. I tried to install Photoshop CS3. Two drives would not recognize the disk yet they recognized other disks. An external drive did, but I had the same problem as Pipkin (#10) did. …only a few shared components were installed. I had turned off my virus software…tried installing from the desktop…don’t have Zone Alarm on my machine. I installed Lightroom last week, and it installed fine. I used "Add and Remove Programs" to remove any trace of CS3 before trying to install it yet another time. My version is an "Upgrade" and the latest version I have on my machine is CS2. I am not a Techie so I am not going to wipe my computer clean.

I am running Vista Ultimate x64 with a core 2 duo e6700 and 8800GTX OC. Same problem as everyone else being that the setup executables wont load. Quick loading bar then it dissapears.

I have just been through a five-hour nightmare of installing Photoshop CS3, and appear finally to have a successful installation. I had the same problem reported here: start setup, a small dialog saying it was initializing appears and progress bar advances. Dialog disappears and nothing more happens.

I deactivated and uninstalled the CS3 beta. Install of Photoshop CS3 from the distribution DVD failed. Then I went down some long involved rabbit holes! The CS3 cleanup script wouldn’t run because the Windows Installer Cleanup utility wasn’t installed. Downloaded the latest version of that, and it wouldn’t install complaining about a VBScript error. Lots of searching the web for solutions to that, including massive permission changes to the registry, which didn’t work. Ended up restoring the registry to a previous state, then found an older version of Windows Installer Cleanup utility that would install.

Ran CS3Cleanup levels 1 and 2 and install still wouldn’t work.

Before giving up for the night, I tried copying the Adobe CS3 folder from the DVD to a hard drive and ran setup from there. Got the same progress window and then finally a regular window telling me to stop firefox and retry. I did, and setup ran to completion.

What’s really bizarre is that although I started setup from the hard drive copy, the DVD was spinning throughout the installation. This suggest to me that installation was occurring from the DVD even though I had started it from the hard drive.

So it appears that copying the Adobe CS3 folder to a hard drive was the magic incantation that worked for me.

I finally got CS3 to install last night, I decided to vanilla install XP sp2 from scratch using a ghost copy.

I then ran the installer from the same physical disk but diffrent partition and I got 2 errors, CS3 and shared components failed to install. I was just about to throw the towel in, having cleanned my pc back to nothing but base XP sp2 install and then I thought why not put the whole 460mb package on the root or C:.

I ran the installer and uncompressed the file, which created the installer and executed. The options screen popup (at last!!) and I chose the default install location and few minutes later, CS3 was installed and running.

I then spent the next couple of hours updating XP with 80+ security patches, IE7 and all my other applications.

This may seem a bit drastic, but I can only conclude that this problem had nothing to do with CS3beta but rather a conflict with one or some XP security updates / patches.

Also, there must be something inherently wrong with the CS3 installer scripts, perhaps absolute rather dynamic file addressing as it just would not work if I put the installer on a different drive.

I’ve burnt nigh on 20 hours on this upgrade and finally have it running.

Focusing on the positives, my pc is running a lot quicker and has less bloatware than before, however getting a PC to be stable takes a lot of time and effort, which I now have to contend with. In fact, IE 7 is already crashing more than it did previsouly!

Looking on the bright side, I finally have access to my CS3beta PSDs with LR working in harmony.

I do hope others can solve the problem in a less drastic manner. For me, I felt it better to work from a know XP build to isolate the many variables.

I am still trying to install my cs3 on XP pro SP2. Tried even to load it under diagnostic mode with just windows installer running. Same "silent exit" from setup.exe dialog box after initialization of files. Whats frustrating is that I dont get any error messages. It does leave an install log which I have forwarded to Adobe, but still waiting for an intelligent answer.
The last one was to make sure I cleared my Temp files and had enough disk space. Argh!! It will be a week now since I purchased this upgrade, obviously not worth the price.

Boy, these threads sound like my day yesterday trying to get CS3 extended installed on my laptop. The installation on my desktop went without a hitch. I got the same install window that would close after it got through doing whatever it was doing. I spent half the day yesterday talking to 3 different techs at Adobe and still no luck. The last tech told me that he thought it was a conflict with the OS (Winxp Home) but I just didn’t have the patience by that time to wipe out my hard disk to get a program to install. I tried everything that the techs told me. My computer was a mess. Finally, before I went to bed, I hooked my desktop and laptop together with a laplink USB cable and ran PCmover to copy my entire desktop hard drive over to the laptop. It took all night to move all over but this morning I had a working CS3. All I had to do was re-activate it and that went quickly. Finally, I had to remove all of the stuff from my desktop that I didn’t want on my laptop. That is my story. (whew)

Hello, i had the same problem of the installer suddenly disappearing, all i can say is that after days of trying everything (except formatting)somehow i was able to install.

Things i’ve been doing before it miraculously didn’t vanished were: using mirc, msn, firefox with lots of tabs, using windows installer cleanup and removing adobe setup, trying to open setup.exe with poweriso 3.7 (i know i was frustrated), then i doubleclick setup.exe and it didn’t disappeared.

I know im not of much help, but i want to tell you that there is hope to that issue.

A continuation to my story. After my last report, CS3 stopped working. I spent a couple of days talking to Adobe tech support but we just couldn’t get the new CS3 installed. All sorts of other things happened during the fix up: lost my audio, lost my wireless connectivity, lost my Wacom tablet function. I finally had to do a repair reinstall Windows XP, reinstall all security updates and then try the setup once again. There were many steps that we went through (I can’t remember them all) before we finally got the installer to run. Once the installer started, it took maybe 40 minutes for the program to install. The progress bar just seemed not to move. I just went away and let it go. Finally, installation finished and now the program works as it should. I had to have some help to get the audio back and I found out how to re-connect and the tablet works again. (whew). I would say that it takes a lot of perseverance. The Adobe techs were great in trying to get things to work but my listening ear is a bit sore. I hope you can get yours to work.

I found the problem you are all having installing CS3 in Vista. If you need any more help contact me via my web site where I’m more than happy to help you. contact me -> <http://www.htmlblock.co.uk>

Manually register the jscript.dll file.

On Windows Vista32:

1. Choose Start > All Programs > Accessories.
2. Right-click the Command icon, choose Run As Administrator, and authenticate.
3. Navigate to Windows\System32.
4. At the prompt, type regsvr32 jscript.dll and press Enter.
5. When a dialog box with the message "DllRegisterServer in jscript.dll succeeded" appears, click OK.

On Windows Vista64:

1. Choose Start > All Programs > Accessories.
2. Right-click the Command icon, choose Run As Administrator, and authenticate.
3. Navigate to Windows\SysWow64.
4. At the prompt, type regsvr32 jscript.dll and press Enter.
5. When a dialog box with the message "DllRegisterServer in jscript.dll succeeded" appears, click OK.

I found the solution to the problem after looking though log files and I found an error with the code 2739. So no cleanup or all that rubbish, just follow steps above and CS3 will install as well as CS2 did!

Philip Smith
Founder of HTMLBlock.co.uk

ENJOY 🙂

Well,

I have been at this for 10 days now and getting fustrated. Trying every solution possible and re-installing xp pro. Every time the install quietly exists, The log the installation leaves quits at the same place. When it tries to look at the installed MSI applications, Instead of listing all the existing installs on your machine, it just quits. The event viewer tells me every time that the adobe installer has completed successfully. HA !
Why dod ADOBE change their installer from the Beta, it worked flawlessly for me and still does. Contrary to some of you, my adobe support techs are of no use, and generally get told by supervisors I suppose to have me format C:
UNACCEPTABLE. All other Adobe products install no problem including Acrob 8 just purchased. I would be curious is your install logs PF\Common files\Adobe Installers stop at the same point as mine last line being "MSI Installed Products" (should be listing all programs..) I dont know why Adobe wants to find out what programs I am running….I guess they never use this log and have never asked me about its content.
Good luck to all with the same problem

I don’t use XP so I can’t tell you about XP issues all I can suggest is after a failed install, start -> run -> %temp% then look in the log files and check for any error code, google it, or search adobe for answer. A answer will be out their for XP. For Vista users check my other post two above!

Philip Smith.

Totally strange – but success at last!

did all the things I have read about on the ‘net:-

Deactivate CS3 beta
Uninstall ALL Adobe products in the end
Ran cleanscript more than once
Uninstalled Bonjour
Removed Firefox
Allowed the setup.exe through the DEP
Copied the DVD contents onto the C:\ drive to run from there etc. etc.

But to no avail. Installer flashed up the progress bar pane, then just disappeared

Today I decided to roll back to my backup image, so after changing the startup sequence in the BIOS to ‘see’ the DVD first, I started up Vista with the DVD. As I was unsure about proceeding, I quit the installation process before doing anything, starting Windows normally. Almost a reflexisive action I tried the CS3 install and – voila! off it went.

If this helps somebody then I would be extra happy (although tired and frustrated that Adobe doesn’t seem to have dealt with this problem).

Anthony.

I started up Vista with the DVD and I choose repair current OS. Then I quit the installation process before doing anything – still installer disappeares. 🙁

do as i said it works, 100% much easier than all your messing about tring to install it, formats, clean ups, etc… it takes 30 secs not days!!

If you think we didn’t try this , you are wrong.

Philip,

‘Your’ solution to error code 2739 is already in the knowledge base, and has been mentioned here a few times already.

Bert,

About the log quitting when looking at the MSI applications, you might want to try Microsoft Installer cleanup utility: <http://support.microsoft.com/default.aspx?scid=kb;en-us;290301>

As well as removing flash player from the system.

Worth a shot, anyway.

Mathias

Hello to all 🙂

First of all excuse my english. Perhaps this fix will works for somebody

– Go to Control Panel — Internet Properties — Programs tab, and make Internet Explorer your default browser. That´s all.

Saludos 🙂

Equipo Monigote.

Equipo is THE MAN!

I’ve spent countless days screwing around trying to get CS3 to install. I’ve spent 2 hours on the phone with Adobe Support trying all sorts of nerdy computer things I barely understood.

The Adobe Tech Support guy even concluded that I had a "bad install disk" and Customer Service sent me a new one!

And each time, I’d pop in the disk, click the Install PS3, watch the initialization progress bar window do its thing and then….nothing.

Now along comes Equipo with an absurdly simple suggestion and…

IT WORKS!
————————————————–
9:08pm Apr 27, 07 PST (#36 of 36)

Hello to all

First of all excuse my english. Perhaps this fix will works for somebody

– Go to Control Panel — Internet Properties — Programs tab, and make Internet Explorer your default browser. That´s all.

Saludos

Equipo Monigote.
———————————————

I made IE my default browser, and the installation went perfectly.

Why does it work? No idea. I leave it to the computer whizzes out there to figure that out.

Okay, disclaimer time: this solution worked on a PS3 upgrade from CS(1), no beta version installed, on a PC running XP sp2.

Thanks again, Equipo, and Good Luck, y’all. I hope this KISS solution works for the rest of those frustrated folks out there.

Dee
www.CatchTheSunrise.com

Gee I wish it were that simple. I have been at this for 12 days now and NADA..I have tried everything, reinstall XP pro. Adobe’s solution. Format C: and just run PSCS3.
This is a joke. Either they pump out a new installer (same as Beta) and I will try again or in two weeks its refund time.
Why have they changed the installer from Beta ? certainly no improvement. I can still intall Beta 3 no problem, runs fine. I dont think their clean script is all that encompassing. It still leaves some registry traces behind.
They should follow the simple rule of "if it works, don’t fix it" as far as the installer goes.

I hope that Equipo’s suggestion works for those having problems, but I can tell you that IE is not my default browser. I use Firefox, and had no problems with the install.

Same story as Nick, I’m afraid.

Me, too.

me… um 4. firefox.

Thats it! I’m getting out the chickens and the paint!

Thx a lot Philip Timothy Smith for your solution:
Philip Timothy Smith, "Cannot install Photoshop CS3 – Installer just dissappeared" #28, 26 Apr 2007 11:36 am </cgi-bin/webx?14/27>

So far and hours later I have tried all suggestions without a good install. Symptoms are after 20 plus minutes of install time I get a screen that says: Successfully installed 1 component (shared components), errors: 2 components ‘X’ Adobe Photoshop CS3 (component install failed), ‘X’ Shared Components (component install failed)….

Adobe Bridge CS3 executes from the folder C:\program files\Adobe\Adobe Bridge CS3 as does Adobe Stock Photos. There is no folder for Adobe Photoshop CS3…..

Background: Win XP Prof SP2 with latest upgrades, set IE as default, have Adobe CS3 upgrade with already installed: Adobe CS2, Adobe Elements 4, Photoshop Album, Adobe Reader 8.0

I do not want to reformat and reinstall Win XP Prof and all my other programs — we are talking days.

Nor should you have to Ken. Im sorry but to charge people over 500$ for a program.. ONE PROGRAM.. then tell them in order to use that program they have to completely wipe out their system, which most people dont know how to do so they would have to hire a tech to do that. More money out of thier pocket. When people start demanding refunds, contacting credit card companies and the sales decline because of all the problems, it will get figured out. Give it a few weeks. Thats what Im doing.

To add to the confusion: I have two computers, both set up with XP and CS2. My newer computer with more programs will not install the CS3 upgrade. Same problem as many of you have talked about. My older one, with fewer programs installs theCS3 upgrade perfectly. My son the computer genious can’t figure it out at all. We tried almost everything listed here. Uninstalled the virus protection and firewall, uninstalled IE 7, cleaned the registry after the first attempt failed. Prayed to the computer god in the sky, no luck. guess I’ll call Adobe again Monday and try a different tech then the one that suggested I need to re-install my operating system.

Maybe this works for some people:
Rowan Wittels, "If Creative Suite 3 Design Premium installation on Vista Ultimate exits as it starts, read here." #, 24 Apr 2007 1:20 pm </cgi-bin/webx?14>

following my other post about the fix in vista.

in vista 64bit their are two copies of jscript.dll a 32bit and 64bit to install please start both.

the 32bit jscript is in folder system32 and the other 64bit is found in folder SysWow64.

You can click and drag them on to the file regsvr32 which will start them.

OK for those who still don’t understand just ask for help from me, and I could make a video clip for you or something?

OK, the new cleanup tools for Windows can solve this.
Problem fixed for me. But it seems there’s need to uninstall ALL of Adobe products before using this tool.

Thank you for every reply.

What new clean up tools? Did they release something in the last few days? Phillip: Not everyone is on Vista and this solution doesnt work for EVERYONE who is on it. It isnt an abosolute solution.

Would you all like to to find the solution for Windows XP problems with CS3, if so give me the weekend to sort it. How I fix problems is easy think of it like a puzzle and you need to find the missing peice, to do this you first find where the problem is happening, then look at why it’s happening by looking at the source code of the application then you will see the problem. So if you can’t do this I will setup a XP machine and sort it for you. p.s. I may have to make a little patch or something if this Adobe’s fault with XP and I will make a exe file which you run on your machine to fix it?

Then Adobe should pay me 🙂 !!!

Philip.

what a great idea philip!!! whoo hoo!

Pure genius.

Have at it, Big Phil!

You’re way too freakin’ awesome, Philip!

We’re not worthy

see video <http://cromerhigh.org/cs3.avi> i made may help??? wait until wkend. I know its dreamweaver (all i have at work) but uses same installer as photoshop. This will prob not fix your problems though, (just might)???

Background:
It took me a few hours to roughly figure out what happens on my system and till now I’m still not absolutely sure why the error appears, but certainly Javascript, IE and the Adobe installer are involved. To be more specific: The installer quits with an exception when javascript tries to open "window.external.ANYMETHOD". Since the problem is NOT SOLVED and only BYPASSED in the follwing steps you might want to wait for a better solution from Adobe itself (RECOMMENDED), but with this way I got all products installed and removed again.

0. This workaround is only tested on Windows XP SP2 with Adobe CS3 Design Premium. To fully complete the next steps be sure you have some experience in handling a text editor and the Windows Explorer.

1. Start the Setup as usual and let it copy over a few files and than – after a short popup – let him disappear. There shouldn’t be any other errors except the described above, otherwise you have to deal with these first (eg. run the cleanup script, if the setup complains about an allready running installation etc).

2. Now open up your Windows Explorer and go to
[C]:\[Program Files]\[Common Files]\Adobe\Installers\c14ac4070fd9614ffe63f4bb533db2c\reso urces\common\scripts
( "[]" Depending on your installation and language). Alternatively you can press [WinKey]+R and type in:
" %CommonProgramFiles%\Adobe\Installers\c14ac4070fd9614ffe63f4 bb533db2c\resources\common\scripts "

3. Locate a file called "ContainerProxy.js" in the opened Window and open it with a text editor of your choice (notepad will be adequate). Right click on the file -> Open with -> Notepad.

4. Go to line 1102 or simply search for
"jsonObj = _jsonToObject(window.external.SetSessionInitialized(initValu e)); " and replace this line with
"jsonObj = _jsonToObject(SetSessionInitialized(initValue));"

5. Save the file by pressing [Strg]+S or use the menu:
Menu -> File Save.

6. Startup up the installation process again and this time the installer shouldn’t quit and hopefully you will be able to install.

You can simply undo any changes by removing the Adobes "Installers" folder
[C]:\[Program Files]\[Common Files]\Adobe\Installers
and run the Setup again or replace the line in Step 4 with the original one.
"jsonObj = _jsonToObject(window.external.SetSessionInitialized(initValu e)); "

If I get some time I will further examine how to reproduce and solve the problem.

HTH
gorodek

I dont even have this folder 🙁 I did alter the JS straight off the DVD tho after I had copied it to the HD and that didnt work either.

Yesss! It works for me!!!
(Vista Ultimate, Adobe Photoshop CS3 Extended).
Thanks, Gorodek

Good work!

But not a solution for the artists and photographers who don’t want to look under the hood!

Talk to Adobe Support there is no charge for dealing with installation problems.

Gorodek’s EASY "solution" worked for me (with WinXP). Thank you!!!

I skipped step 2 as instead of "…c14ac407…" in the middle of the string I had "…719d6…". So, I simply did a search for "ContainerProxy.js", found the file and edited it accordingly.

I have a couple of questions…

1. Will keeping the newly edited ContainerProxy.js file as is affect any other (Adobe) programs?

2. What happens if I restore the ContainerProxy.js file to its original state, now that CS3 is installed and operating correctly?

I’m just trying to figure out what potential drawbacks, if any, that this patch may have…

Gorodek’s "solution" worked for me (with WinXP Pro SP2).

Thanks a million !!! I had been at this with a vengence since April 17, trying all sorts of goofy guesses from Adobe Support team. Short of Format C; (not an option) but doing everything else including wiping out 1/2 dozen Adobe programs clean, nothing worked.
Gorodek’s solution is quick, simple and worked as it should.

SHAME ON YOU ADOBE FOR RELEASING SUCH POORLY CONSTRUCTED INSTALLER.

—Gorodek, if you are ever passing thru AZ, dinner is on me.

GORODEK YOU ARE THE MAN! I finally got around to fiddleling with every thing again and found the folder did what you said and it WORKED!

Thank God for Gorodek!!! After a week or so of seething hatred for trying to install CS3, finally something that worked!

This certainly looks like a solution for when the installer just dies at the start. I wonder if it will work for others, for those where the installer runs but only puts on parts rather than the whole, or where setup says the installer is ‘corrupt’, etc. Worth a try in any event!!!!!

Gorodek deserves a medal in any case.

Now, if he could figure out what to adujust with the DW and Flash installs Id offer to give him a child. *smirks* Yea, every single CS3 installer I have is doing the same crap. *sighs*

There is no difference what installer you use – CS3 Web Premium, CS3 Design Premium, Photoshop Extended or Dreamweaver.

Just find another installer folder
[C]:\[Program Files]\[Common Files]\Adobe\Installers\XXXXXXXXXXXXXXXXX\resources\common\s cripts and make same changes in ContainerProxy.js.

Thats all.

I’m afraid I haven’t waded through all the previous posts to see if my point has been raised already but just wanted to say that I could not install PSCS3 or Dreamweaver CS3 on a Vista Ultimate machine – the setup window disappeared – until an Adobe Tech told me to try –

1. Create a new Administrator
2. Install the program
3. Get rid of the new Administrator.

This worked for me on both programs.

David

Nope Six666 even after the js editing I still get the same thing.

After you have made changes in ContainerProxy.js You must run installer Setup.exe in Adobe\Installers\XXXXXXXXXXXXXXXXX folder.

No go. Nothing even starts up with that. God this is getting so irritating. Thank you for helping tho. I really do appriciate it. I got so happy when I got Photoshop to install lol.

Alright, now Im getting an error that says "Sessions has dependancies that cannot be satisfied" Blech.. what next…

Let’s see again.

1. Start the (Photoshop Extended) Setup as usual and let him disappear.
2. Now You have \Adobe\Installers\XXXXXXXXXXXXXX\resources\common\scripts folder
in which you make changes (ContainerProxy.js).
3. Then You run again Setup.exe in \Adobe\Installers\XXXXXXXXXXXXXX and make installation to end.
4. Now start the DreamWeaver Setup and let him disappear.
5. Now you have new folder \Adobe\Installers\YYYYYYYYYYYYYYY\resources\common\scripts.
6. Make changes in ContainerProxy.js and run Setup.exe in \Adobe\Installers\YYYYYYYYYYYYYYY folder.

Its not working for me hun.. sorry 🙁 One odd thing I noticed is I’m getting two new install folders instead of one. One had the setup.exe and payloads folder and the other has the rest in it.

Nevermind, I got it! 🙂

Hey Guys, I think i solved it!!
All you ‘ve got to do is to install "WindowsInstaller-KB893803-v2-x86.exe"

1.Try to install Dreamweaver for the first time (it stops in initiliazing…)
2.Open your "Doccuments" (from the Desktop)
3.In there you will find a folder named "Downloaded Installations"
4.In the folder ".\Downloaded Installations\Adobe Dreamweaver CS3\redist" you will find the "WindowsInstaller-KB893803-v2-x86.exe"
5.Install it!!!!!("WindowsInstaller-KB893803-v2-x86.exe")
6. You have to reboot in order to complete the above installation
7. Now you should install Dreamweaver just fine!

🙂

I have wasted a lot of time today trying to install CS3. I had previously been using the beta version but had uninstalled that several days ago using Add/Remove programs in Windows XP. The problem is exactly the same as described by Ken Morris in message #45 (and my computer set up is virtually identical to his). I don’t mind doing simple things like disabling virus protection or copying files to my hard drive if this will solve the problem, but I don’t see why I should have to do anything more complicated than this when I have paid so much for the software. I haven’t contacted Adobe yet but am wondering whether Ken (or anyone else) has a simple solution (seems unlikely in view of the other postings in this thread)

Its very simple Rachel, you should’t have to. Unfortunately if you want that program installed on your computer, you’ll need to go thru the same song and dance the rest of us have. Its alot easier then it seems.

Just spent a second (one hour) session with Adobe tech support on the "disappearing installer" issue.
Finally got CS3 installed.

I had already done what I could find on the Internet:
A) uninstalled the CS3 Beta AND all other Adobe products.
B) run the Adobe CS3Clean script (all four levels).
C) Manually deleted all references to Adobe in the "Program Files" folders and Registry.
D) etc., etc. <pray to gods>, etc.
Nothing worked. Installer started, then just disappeared. I am running Windows XP Pro w/SP2.

Leaving aside most of the "try this" suggestions, the tech had me uninstall and reinstall the Windows Loader, and all non-Microsoft services and all Startup programs were disabled (I don’t think this is important since it had no effect before the steps below, but it was the situation at the time).

After deactivating and uninstalling the CS3 Beta, if you used it, try the following:

NOTE: Quote marks are to identify text. They are not part of any folder or file discussed here.

Copy the "Adobe CS3" folder from the installation CD to your harddrive. From the harddrive copy, open the folder "resources\common\scripts". Right-click on the file "ContainerProxy.js", click "Open With…", and select Notepad.
With the file open in Notepad, click Edit (from the top menu), then "Go To…". In the "Line Number" box, type 1102, and press Enter. This will take you to line #1102. Locate the "SetSessionInitialized" variable as follows. Look on the screen for the line "jsonObj = _jsonToObject(window.external.SetSessionInitialized(initValu e)); ".
Delete "window.external." ->, "jsonObj = _jsonToObject(SetSessionInitialized(initValue));".
Save the file.
Go back to the harddrive parent folder "Adobe CS3" and run the Setup.exe.

How easy! I can’t think why people are complaining. Photoshop is a complicated program — you can expect it to just install can you?

as posted by "gorodek" earlier in this thread:

gorodek, "Cannot install Photoshop CS3 – Installer just dissappeared" #59, 1 May 2007 8:49 am </cgi-bin/webx?14/58>

could he have hit upon "thee" solution? if adobe’s instructing people on it now…

I only see that one post from gorodek… who was that masked man? B)

After wasting many hours on this, I can still only get the ‘shared components’ to install. I phoned Adobe and was told that I should run the clean up script (which I already knew about). I said that I was slightly nervous about doing this because of the warnings about losing the contents of my hard drive but his reply was "of course you would have to reinstall your operating system, but then you would have to do that if you had a hard drive failure, wouldn’t you". I eventually took a deep breath, said a little prayer and ran the clean up script. Even after ‘level 2’, it has not solved the problem (although the computer otherwise seems OK). One of the most frustrating things about it is having to wait 15-20 minutes each time for confirmation that it hasn’t worked. I will try phoning Adobe again, but if they cannot suggest a solution, I will have to explain the situation to Amazon and hope that they will be willing to give a refund (I’m not sure that they will).

Don Frack and Gorodeck

Thank you, that’s got me up and running.

Rachel

It’s always desirable to back up your data because you can’t guarantee your system won’t crash and then the consequences of not having done so are not worth contemplating. These days external hard drives are quite cheap and you can just plug them into a USB port.

There are two kinds of backup – backing up some or all of the files on your hard drive and mirroring the hard drive. I already had the first kind of backup but the message with the cleanup script made me focus on software to mirror my main hard drive. Mirroring copies just not the files you work on and can see but all software and hidden settings so if your hard drive crashes you can restore the mirror and get everything back.

The software I have settled on is Acronis True Image 10. There are not many that do mirroring and this seems to have the best reputation for reliability. Additionally it is quite cheap ($US50, less on ebay, much less on Amazon if you are in the US), easy to use and fast.

Although you could use the free 14-day trial (as I did, though I will buy it soon) the safest solution would be to purchase the boxed version (not the download). That comes with a bootable recovery CD in case you are locked out of your PC by a crash (not sure of more specific details). Here is a [url= http://www.barrys-rigs-n-reviews.com/reviews/2007/utilities/ ti10/ti10_1.htm]full review with lots of screen shots.

Regards,
Murray

To GORODEK:

Thanks G!
Your solution ->

<http://www.adobeforums.com/cgi-bin/webx/.3bc3b755/58>

<- worked a treat on my Vista setup that had no previous Adobe products on it whatsoever…

Very much appreciated as I was seriously running out of hair to pull out!

Why can’t Adobe live by that ancient maxim:
"If your installer ain’t broke, don’t fix it"? My copy of CS2 came on 5 CDs and installed in half an hour. After three 45 minute attempts, CS3, which arrived on a single DVD (not a full single layer either…) took 61 minutes! WTF!!!

GORODEK! Thx again, you the mutts nuts!

5 CD’s? I have only one!:-(

I appreciate the suggestions that Gorodek and others made above – but it didn’t work for me! When I retried to reinstall after making the changes to ContainerProxy.js, the installer started asking for the location of things – I responded okay. I finally got a message that CS3 and Bridge had NOT installed successfully. Now when I try to go through the process again, I’m told that I have to complete the previous installation – and I have no idea how to do that. Add/remove program reports tha CS3 is there but it won’t remove it.

Any suggestions that might help me???

Bill

My copy of CS2 came on 5 CDs and installed in half an hour.

mamapapaxp, you need to seriously rethink where you’re buying your software.

Okay: I’ve solved my problem: I cleaned out all the CS3 remnants on my computer, reinstalled CS2, and am going to return CS3 to Adobe for a refund! (I still can’t believe Adobe would sell a product that would not install!)

Bill

I have a same issue here. I’m trying to install Adobe CS3 Design Premium but the installer appear shortly and suddenly disappear. I’m following a suggestion from Philip Timothy Smith (Philip Timothy Smith, "Cannot install Photoshop CS3 – Installer just dissappeared" #28, 26 Apr 2007 11:36 am </cgi-bin/webx?14/27>) and everything is working fine now. Installer is running well.

============================================================ ========= Choose Start > All Programs > Accessories.
2. Right-click the Command icon, choose Run As Administrator, and authenticate.
3. Navigate to Windows\System32.
4. At the prompt, type regsvr32 jscript.dll and press Enter.
5. When a dialog box with the message "DllRegisterServer in jscript.dll succeeded" appears, click OK.
============================================================ =========

Thanks to Philip Timothy Smith!

I am having a problem trying to install CS3 extended also. My problem is very similar to this one. When I run the setup to the installation I get this:

<http://img413.imageshack.us/img413/8660/cs3errordq4.jpg>

It just stays there and does nothing. I have let it do this over night and through out the day, still nothing happens.

Also, I am running on Windows XP SP2, and all my computer spec meet the minimum requirements to run CS3.

🙁

Tried everything above that relates to XP Pro… hacking the js file, running the CS3 cleaner (i only get two levels not four as someone mentioned???), installing the Windows installer, setting IE as the default browser, doing the msconfig number (mentioned elsewhere), creating a new user account with admin rights and trying all the above from there simultaneously… Nada. Nothing works… After the Setup window, the splash comes on for a fraction of a second and then… dies 🙁

Someone, help!!!! 🙂

Cheers,

JJ

Suggestions anyone?

my install error gives me this message
"A problem occurred while extracting some files. Check space on your computer and write privileges on the destination folder." I ask thee…"wtf?!!!" I have service pack 2. windows xp home edition. 2.66 ghz and 768 mb of ram!! My HD has about 25 gigs left! WHAT THE HELL I CAN’t INSTALL THE 30 DAY TRIAL!!! I WANT TO SEE DREAMWEAVER CS3’s sexiness and ease for myself (I currently have DREAMWEAVER 8. PLEASE HELP PLEEEASE! (I deleted temp folders and everything so don’t hand me that garbage >_<)

Michael,

While the problem you’re seeing may be common to all CS3 products, Dreamweaver installation problems are best discussed in that product forum with users familiar with Dreamweaver specifically.

Regards,

Daryl

Hello
I have the same problem. Vista ultimate 64bit Creative Suite 2.3 functioned not to installing.

THANKS for YOUR ASSISTANCE

I’ve downloaded the 30 day trial, yet I’m having the same problems. I unzip the program after downloading and it unpacks itself. When I click the Setup.exe I get the same Setup pic that Chayuth posted. It flashes and then nothing, no set up, no install etc. I’m using a Vista Home Premium desktop with 400GB HD, 2GB RAM, and a 5000+ AMD Athlon 64 X2 Dual Core Processor.

Piping in with the same issue. You’d imagine that Adobe would look into threads that approach 100 comments.

Oh, my. It is the worst installer, I have ever seen. Really.

– 1st time I tried to install a plus component next to the installed ones. No, I couldn’t do it, because the installer always threw an error. "There were errors installing InDesign CS 3" – like Windows error messages.

– 2nd time I deleted everything. Except some very hidden folders. Then only the shared components were installed. Not else. But I discovered, the Setup copy something into the c:\Program files\Adobe\Installer.

– 3rd time I deleted everything. Now really everything. From the registry, from the folders etc. So, there were no file on my machine contained the word "Adobe". Tried to install, but it was installing half of the shared components. After 3 hours I closed the installer with the process manager, because it didn’t want to quit…

– 4th time I can’t start it (after a repeated Adobe-cleaning) because after the dialog of Setup.exe nothing happend. Nothing. And there was no Progam Files\Adobe\Installer folder!

Why is this setup soooo bad? Why must we use this beta (or rather alpha) product? Why we can’t install from the .msi files?

I liked Adobe Products. Notice the past time. Sorry, but I’m not able to catch why the setup wasn’t tested normally. Beacuse it was not.

zotsaki, I do have to wonder about the msi files too. I wonder if there’s an override that we could use to bypass the setup.exe and just get the .msi’s to work…

<http://support.microsoft.com/kb/290301> , i had the exact same problem until i downloaded that and removed the adobe entry.. I then ran the setup file from the dvd drive ( but the .js file was modified in my common/adobe folder. )

it hadn’t worked until i removed the entry with that utility

hope this helps

I get your symptoms exactly.

I see there are still people having problems with this. Has anyone thought of using Philip’s instructions on XP? I did it on my XP computer and it ran fine. It also works with Vista definitely, as Photoshop and Illustrator are running fine on my computer.

Though I did find that it didn’t work unless the installation files were copied to the Hard Drive and run from there, but it may not be that way for anyone else.

But yes, post #23 works for me. I just wanted to confirm that, and to tell the guy who criticized it and said it was in the knowledgebase that it helps. No offense intended.

Hope this helps.

Except that I’m downloading from the internet, the trial actually so I’m not sure if that particular fix works. In fact I think I tried it but it was a no go.

Oh………errr, I think the trial expired. Last time I tried to run it it told me that it expired. That might be your problem. But the thingy above works for the full version 😉

Aside from it expiring, I can’t think of anything else that might effect it.

I don’t believe so, the reason I came to this thread is because the trial would not install properly. It wasn’t expired, you can still download it from the Download section here.

Disregard the last post. I actually went and checked out the post Dado suggested and upon reading it, tried it out and … it worked! The trial is now installing. Thanks Dado, sorry I posted before checking it out first,lol.

I am not able to install this on Windows XP after trying all of the above suggestions. This is so frustrating. Any other ideas???

I am trying to install Photoshop cs3 extended on my computer but every time I run setup it just closes when it finishes loading the screen up the top of the page saying adobe setup.

I have windows xp home addition with SP2
1 gb of ram
200 gb had

I’ve tried changing the file in notepad on line 1102 and ive used the windows update package thing as well

any idea how i can get this thing running.

tried all the suggestions about and nothing works i can’t get cs3 to install on my vista 64bit machine, cs2 work perfectly so i’m sticking with that

I believe it’s only for 32 bit editions right now, at least that’s what the product description says in the system requirements:

< http://www.adobe.com/products/photoshop/photoshopextended/sy stemreqs/>

I have 32 bit system

accidently deleted photoshop by deleting it in the program files and stupidly emptied the recycle bin so it has gone. however after realising this i tried to reinstall it but it conflicts with itself as i neva removed it via installation thus photoshop still appears when i click on the control panel uninstall programs. but i cannot uninstall it there because technically none of it programs exist on my computer. so i cannot remove it properly nor reinstall it

what should i do???????????????????????

i tried to reinstall it but it conflicts with itself

something wrong there. reboot in safe mode (press f8 when xp logo is showing). run the install from the cd. install on top of the old installation. apply all updates when you’re done.

Reply to: gorodek – 8:49am May 1, 07 PST (#59 of 115)

Gorodek, you are a TRUE HERO!!

As many disappointed people here, I could not install CS3 (XP). The installation process simply stopped in an early stage, just after showing a pop-up window for a split second.

I have been searching on the Adobe forum, but unfortunately I did not find this message thread yet. After many desperate hours I called the Dutch Adobe helpdesk. First I got some useless suggestion to update my dvd driver(!?) I told him that installing did not even work directly from a copy on my harddisk. Then the guy asked me to send the installation log file. I did (tip: do not send them a .gz file, it bounces, rename it to .aaa for example). After that, they did not reply for hours.

While waiting for Adobe’s reply, I kept searching on the forum myself. Then by coincidence I found the hint of Gorodek (see #59). I tried it and IT WORKS!!!!

So anyone who suffers from an aborting CS3 installation, please try the Gorodek solution!!

Gorodek, thank you SO MUCH!!!! You saved my life 🙂

Walter (from Holland)

Walter,

Yes, Dutch Adobe helpdesk is worthless: they have never been able to help me with installation issues.
Luckily we have this forum…

Ronald (from Belgium)

Dutch Adobe helpdesk is worthless

Huh! And yet Adobe justifies their disproportionately high prices in Europe by saying they need separate support organisations.

disproportionately high prices in Europe by saying they need separate support organisations.

Well, that makes sence… Suppose you have a business and you have to pay wages for your employees who are totally incompetent and worthless that surely is an extra cost to your business isn’t it? 🙂

No luck here — following gorodek #59 advise does not solve the problem for me (on XP SP2)

I had a similar problem installing CS3 that was caused by either left over IE7 beta stuff, or something screwing up my Registry Permissions. I blogged about it recently, but in short, I needed to uninstall IE 7 to get it to work, and after that, needed to reset the permissions on my registry to get Flash Player and other things to work again.

I hope this helps someone. Here’s the blog post: < http://www.unfocus.com/projects/2007/08/31/adobe-cs3-install -headache-and-ie-7-beta-remnants/>

Gorodek,

Thank you for your help 🙂
Your solution works.
Photoshop CS3 installation process is running fine now.

Keep posting.

—
Regards,
citi-boy

Moscow, RUSSIA

re: installation of Photoshop CS3 Extended Trial on Vista Home Premium:

I got the issue whereby the installer started and silently crashed. The following seemed to fix this for me:

1) Move the installer folder from the default install location to the c:\ drive [not sure if this was required. The default install location was the desktop]

2) Ensure Compatability for setup.exe is set to Run as Administrator, for *all* users [i., click Show Settings for All Users and set ‘Run as Administrator’]

Installing now…

citi-boy – 8:59am Sep 3, 07 PST (#122 of 123)

Moscow, RUSSIA

Hey citi-boy! Greetings from Moscow, Pennsylvania, USA!!!

Cheers!

dave

I finally got the installer to work by going through the registry and literally deleting every entry of the word Adobe, Master, CS3 and all file extension associations it created. Seriously, that CS3 cleaner tool that they give you to download doesn’t work at all. The suggestions are the beginning about editing that containerproxy.js file didn’t work either. Make sure you backup your registry before doing it though.

Quick question….

Am I the only one that can’t get this trial version to work? I downloaded it Sept.4 2007 from the site and I have all the pretty icons on the desktop, but NO program will run. I’ve looked under my programs etc and theres nothing there that will let me run the actual program. This is all new to me and is already leaving a bad taste in my mouth with this product.

Any help would be appreciated!

I have carcked the installation problem with Visa and XP

On Windows Vista32:

1. Choose Start > All Programs > Accessories.
2. Right-click the Command icon, choose Run As Administrator, and authenticate.
3. Navigate to Windows\System32.
4. At the prompt, type regsvr32 jscript.dll and press Enter.
5. When a dialog box with the message "DllRegisterServer in
jscript.dll succeeded" appears, click OK.

On Windows Vista64:

1. Choose Start > All Programs > Accessories.
2. Right-click the Command icon, choose Run As Administrator, and authenticate.
3. Navigate to Windows\SysWow64.
4. At the prompt, type regsvr32 jscript.dll and press Enter.
5. When a dialog box with the message "DllRegisterServer in
jscript.dll succeeded" appears, click OK.

On Windows XP:

1. Choose Start > Run.
2. In the input box type "cmd".
3. at the prompt type "cd\windows\system32" and press enter.
4. at prompt type "regsvr32 jscript.dll" and press enter.
5. When a dialog box with the message "DllRegisterServer in jscript.dll succeeded" appears, click OK.
6. close DOS dialogue box.

"Ice_Wolf" wrote in message

I have carcked the installation problem with Visa and XP

Can you carck MasterCard?
—
"Granny"
Old N Slow N Prefer Quick N Easy

With Regards to Phil Sadler post

Phil Sadler – 8:04am Sep 22, 07 PST (#127 of 127)

That method did not work out for me i am currently using the Vista 32 bit OS.

HELP ME!!

Phil Sadler,

Thanks so much. I know the programs, but don’t ask me how the computer works! Your solution worked for me. I am using Vista Home Premium, and now I’m also using Photoshop CS3. Ta Da!

Oh, by the way, it didn’t work for me the first time because I didn’t realize there was a space after 32.

I was having same problems with installing on Windows XP SP2. This is how I solved it. Maybe it will help someone.

First I copied everything to C:\Photoshop.

Then used the instructions that were written here:
1. Choose Start > All Programs > Accessories.
2. Right-click the Command icon, choose Run As Administrator, and authenticate.
3. Navigate to Windows\System32.
4. At the prompt, type regsvr32 jscript.dll and press Enter.
5. When a dialog box with the message “DllRegisterServer in jscript.dll succeeded” appears, click OK.

But after this I stayed in the command line, navigated to C:\Photoshop (directory with the install files) and typed setup (to run the setup from the command line as Administrator).

I am having trouble getting Photoshop CS3 installed. I purchased Web Premium. I had a previous trial version of PS CS3 installer a few months back. I had since uninstalled it. now when I try to install Web Premium I can install all the packages except Photoshop. I receive the following message when installing.

"Component install failed. The original installation media has been moved or deleted. Please replace the media at it’s original location: C:\Documents and Settings\Wil\Local Settings\Application Data\Installer 3816\payloads\AdobeColorCommonSet1.0.1All\AdobeColorCommonSe t1.0.1All.msi "

Thank you for any help,
Wil

I’ve found that I can get a clean install for the cs3 software by first creating a new administrator user account. Then logging in and installing.

I have a problem opening Photoshop CS3

An Internet Explorer window appears and asks for my proxy settings which i enter the the screen goes blank and tells me that direct access to www.adobeereg.com is denied!

then i can’t do anything,i can’t even close the program, i have to close it in the task manager 🙁

how can i resolve this cuz i have activated it

thanx!!!

Deleted by forum host

Nice–come to a company’s own web site and give explicit details of you you’ve pirated their software…[remainder of post edited by forum host]

I’ve deleted lovelymk’s post and edited Brutus’ since his alluded to what was contained in the original post.

Bob

it installs fine for me on vista and was working ‘A OK’ until 2 days back when it asked for the serial again…i put my serial in but than it started coming up with a ‘license expired’…i than went through and deleted all of CS3 related files and tried again…same result…i deleted it again and tried i again just now…but same shitty message again…please help me guys…PS is my life

call adobe bilai.

finally I found a solution
(for the disappear of installation box problem in vista) simple and easy
just run the following command line
regsvr32 jscript.dll
from an administrator command prompt (run cmd.exe as administrator)

found this solution in: <http://www.itwriting.com/blog/?p=225#comment-56475>

good luck

Ayman

ATTENTION!!!!!

dont mind all the techno babble going on in here! just follow these simple steps………

Step1: click Setup file,
Step2: when installer window opens, click and hold on the window at the top border (so it will not disappear) and wait until installation starts!!
Step3: installed!!

Simple as!!

that would be cool… 🙂

Hello Guys,
I’ve found the best solution to eliminate "disapearing" problem at all. You’ll never believe me, I’ve just rollbacked to Windows XP SP2.

ok guys i have spent like 48 hrs for the solution of this problem. now i did the following things.i have windows xp sp2 home i dont know wht to do for windows vista or some other OS sry.

1)go to microsoft update site->check ur OS update history(AUTOMATIC UPDATES is what i mean)->now if all the updates have ben done by you already till date then its ok else download the remaining updates by simply searching them on google.when u DONE with updating follow this.Mostly u need to update .NET files.

2)Now download the CS3 script cleaner/registry cleaner or whatever u call it. run it follow the instructions of README.DONE…

3)now try installin if it still doesnt work then……..

4)Uninstall any other 3rd party internet browser and update your internet explorer to the latest one and make it your default browser.

5)run the SETUP.EXE(which was irritating you and make u pull ur hair out) and after the short loading the actual setup will work!!

I followed the above steps and i am through with the setupa and the programs are running fine.

P.S.-if u had previous demo/beta version of CS3 please deactivate and then install the full/stable version.

This is not copied or self made.I have just compiled my experience and the help i have got from all of you reading this and writing this.thank you for the help. hope this helps!! 🙂

I have the same problem as others with CS3 except that I am still using Photoshop 7. It installed perfectly on my desktop running Vista Ultimate but will not install on my new Acer 8920G laptop also running Ultimate and having much the same spec and programs as the desktop. The installation starts as usual and asks for language choice. It then prepares for installation and the progress bar goes to 99% and stops. There is a lot of disc activity for some time but eventually it all just disappears. I have tried the solution:

On Windows Vista32:

1. Choose Start > All Programs > Accessories.
2. Right-click the Command icon, choose Run As Administrator, and authenticate.
3. Navigate to Windows\System32.
4. At the prompt, type regsvr32 jscript.dll and press Enter.
5. When a dialog box with the message “DllRegisterServer in jscript.dll succeeded” appears, click OK.

however that made no difference. Some suggested uninstalling IE7? Might that help and how does one do that – it does not appear in the control panel remove list.

Help greatly appreciated – I use it nearly every day and am soon off on another trip. Thanks, Thomas

It finally works on my Vista32 after carrying out 2 of the above suggestions.

I’d followed through this discussion thread and tried all the suggestions and found the 2 separate steps suggested by Philip Timothy Smith (in post #33) and Don Frack (in post #81) that worked.

I’m summarising them below for easy reference:

Step 1 (by Philip):
==================

On Windows Vista32:

1. Choose Start > All Programs > Accessories.

2. Right-click the Command icon, choose Run As Administrator, and authenticate.

3. Navigate to Windows\System32.

4. At the prompt, type regsvr32 jscript.dll and press Enter.

5. When a dialog box with the message "DllRegisterServer in jscript.dll succeeded" appears, click OK.

Step 2 (by Don):
===============

1. Copy the "Adobe CS3" folder from the installation CD to your harddrive.

2. From the harddrive copy, open the folder "resources\common\scripts".

3. Right-click on the file "ContainerProxy.js", click "Open With…", and select Notepad.

4. With the file open in Notepad, click Edit (from the top menu), then "Go To…".

5. In the "Line Number" box, type 1102, and press Enter. This will take you to line #1102.

6. Locate the "SetSessionInitialized" variable as follows.

7. Look on the screen for the line "jsonObj = _jsonToObject(window.external.SetSessionInitialized(initValu e)); ".

8. Delete "window.external.", i.e. the line becomes "jsonObj = _jsonToObject(SetSessionInitialized(initValue));".

9. Save the file.

10. Go back to the harddrive parent folder "Adobe CS3" and run the Setup.exe.

At least the above 2 steps worked for me. Hope it also works for the rest of you.

HY Teo

hello there….
plZ help me out of this…

first of all only after doing regsvr jscript.dll in run cmd…i’just entered the adobe installtion page…then when i’choose some s/w’s and press install…it’replies tat’ "Please insert the First CD onto the drive"…although my DVD(containing everything) has been still in the drive……

PLZ HELP ME OUT OF THIS…

I TOTALLY AGREE TO GIVE RODODEK A MEDAL!!!!!!!

THANKS MAN! after trying to install it for 2days finally the search is over i have used ur guide and it works!!!!!

MERRY XMAS TO ALL THANK YOU RODODEK

meant gorodek thanks again

I applied all methods and nothing helped. What the hell must we eternally experiment on computers until we crash them? This is the problem of Adobe soft, and they should have disposed of it. But they do not care at all and we have to make guesses what prevent their soft from installing! Where is the solution from Adobe stuff? The best way out is to forget those who put a slight upon customers and find alternative soft.

Hi!

I had the disappearing installer problem with PhotoShop CS3. I tried everything here, no joy. Finally I managed to install Photoshop CS3 by replacing Setup.exe of CS3 installer with the one from CS4 installer. After that, everything went fine. As far as I remember, I did not even have to alter the ContainerProxy.js file.

run the cs3 clean script a couple times at increasing levels. READ THE INSTRUCTIONS first!

Using the new CS3Clean Script
< http://kb.adobe.com/selfservice/viewContent.do?externalId=kb 402767&sliceId=2>

This is getting to be quite a load of BS.

I downloaded the CS4 Extended trial program and would buy the complete package no problem if it worked correctly.

AVG stated that the setup.exe file is a Trojan Virus variant. Considered it a False Positive and shut that down along with the Windows Firewall and all other AV.

Setup.exe file cannot be run. I cannot run it from the Admin account nor the User account with elevated status or as right click run as…

From the command prompt running the setup.exe file I get Access Denied

I took over ownership of the file, added users to the file, changed all permissions to full control.. NADA I can cut copy paste rename the file to verify ownership and that works no problem. I just cannot run it.

I then changed my registry settings with a script and a Microsoft .msi (subinacl.msi) file that completely rewrote my registy settings to allow full access to all files on the machine. No Luck

The only other Adobe products I have are Reader. I uninstalled that and all products associated with it. I then ran the Adobe Uninstaller and the Microsoft Uninstaller associated files. No Luck.

I changed the code as described above, changed my web site settings to make IE the primary program, reset my computer, installed the java script .dll file, cut the original download or should I say the third one to the C:, F:, and G: drive with zero results.

I have followed every single piece of advice given to no avail. Even software hackers are having a problem with the setup.exe file (as shown from my Google search). It is sad to see the people helping are users that actually bought this product and not the programmers who wrote it. I wonder if Adobe support has become over loaded and it is not cost productive to have them help us.

Thank god I am a MCSE and CCNA and understand computers better than most. I also have lab computers to experiment on if anything should go wrong. If not I would have given up long ago.

To have someone purchase this garbage for $200.00 – $2000.00 is beyond me. I use the most obscure, proprietary, shabbily written software ever created daily and this is the first product I have EVER downloaded or installed that never worked.

Shame on you Adobe… I will be using .NET Paint and other programs that actually work and have a support system set up by the creators not the users. If anyone has any other suggestions please post.

Original error:

Clicking on Setup.exe from the CS4 window:

Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item.

From the cmd prompt ran as admin:

Access Denied

This happens under both the Administrator Account, User Account with Elevated Privileges and with Three different Downloads.
============================================================ == Windows Vista SP1

Thank god I am a MCSE and CCNA and understand computers better than most. I also have lab computers to experiment on if anything should go wrong. If not I would have given up long ago.

sounds like pebkec errors.

Thank god I am a MCSE and CCNA

sorry. i’ll type slower next time! 🙂

You obviously did not follow the directions, which require you to disable your antivirus program during the installation. You really need to do that.

it’s ok mike. he’s certified! 🙂

ms certification is like fight club. the 1st rule is don’t talk about it. 🙂

Um… I stated that I did shut off my AV in the fourth and fifth sentence.

"AVG stated that the setup.exe file is a Trojan Virus variant. Considered it a False Positive and shut that down along with the Windows Firewall and all other AV."

I then continued on with the other fixes. Please read carefully.

Hey Dave, got anything constructive to add to the conversation or are you going to be bitter that I have an advanced study of the operating systems and networking gear I work with on a daily basis?

Just saying…

no. nothing constructive. 🙂

I guess I can’t help you. I’m not certified. However, I have it running on my machine, which I designed and built without being certified.

Hmmm… Well Michael I guess I should hire you as an employee of my Comm/Res Telecommunications and IT/Networking Administration business. I can see your attention to detail will get you far here.

Oh that’s right you don’t have any certifications, and probably can’t get a server/network connected to another one across a VLAN/WAN through a SSL connection (Use Google Mike, look for Cisco VLAN). I guess you can build PC’s all day right? It’s in high demand now.

Yeah… I picked up that PC building skill when I was in High School before I was A+ or N+ certified. Long before I was a Microsoft/Cisco Partner or obtained my degrees. Yes plural.

Keep hating on those who strive to succeed it gets you far in life. Peeing contests can get quite messy.

Either way I used .NET Paint for what I needed. So good luck with all that negativity Mike and sleep well.