Seeking guidance – opening up saved file

D
Posted By
digitalmediatech
Apr 22, 2007
Views
301
Replies
10
Status
Closed
When I right click on an image from a colleagues website to save an image to a hard drive, I have two options file extension to choose from, "*.art" or "*.bmp." I usually select ".bmp" if "*.jpeg" is not available (which it’s not.) However, when I attempt to view the image saved on the hard drive I get the following error when clicking on image file.

"Could not open file "C:/(file name).JPG" because an unknown or invalid JPEG marker type is found."

How do we resolve this issue. Thanks.

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B
Bernie
Apr 22, 2007
Use the correct extension?
EH
Ed_Hannigan
Apr 23, 2007
Sound like an AOL thing. Is it? Friends don’t let friends use AOL.

There’s a way to set the AOL browser to not do that. Options or preferences or something. Better yet, can you use a different browser?
DM
dave_milbut
Apr 23, 2007
I think i recall that being an IE thing actually. and if i recall, the fix was to clear out the browser cache. this is going back though. (and it might be aol WITH IE… <g>)
EH
Ed_Hannigan
Apr 23, 2007
Maybe. I do remember an IE thing with wrong extensions, but I’m pretty sure the .art extension is AOL. Some kind of graphics "acceleration" deal.
JJ
John Joslin
Apr 23, 2007
and it might be aol WITH IE… <g>

Dave! Go and wash your mouth out!
D
digitalmediatech
Apr 23, 2007
Does anyone have any specs on how to resolve this issue? Thanks.
B
Bernie
Apr 23, 2007
So, what are you using to browse?

try a different browser.
EH
Ed_Hannigan
Apr 23, 2007
To be a little clearer, open a browser other than the AOL browser (Firefox is good). Go to the URL and download the graphic again. It should NOT have the .art extension.

Does that help?
DM
dave_milbut
Apr 24, 2007
Does anyone have any specs on how to resolve this issue? Thanks.

did you clear out your browser cache like i posted back in post #3?
T
Talker
Apr 24, 2007
On Mon, 23 Apr 2007 09:49:12 -0700, digitalmediatech
wrote:

Does anyone have any specs on how to resolve this issue? Thanks.

I have the same problem when a certain friend sends me pictures in his e-mail.(neither of use AOL). What I have to do is to save the image to disk, then open the image, however, I use Hotmail and this only pertains to them.
What seems to be happening here is that the sender sends the image as a bmp file, but when I try to open it in the e-mail, it thinks it’s a jpg.
Try what another poster suggested….save the image to a folder, then, rename the image, only remove the jpg file extention and use the bmp extension instead. See if that works.

Talker

MacBook Pro 16” Mockups 🔥

– in 4 materials (clay versions included)

– 12 scenes

– 48 MacBook Pro 16″ mockups

– 6000 x 4500 px

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