Tried to print a 10ft panoramic landscape with CS3 on an Epson 1290 with disastrous results. Only prints about 4ft then aborts. Worse still what it did manage to print was 5ft of the the panorama compressed into that 4ft, the width had been compressed by my assessment as much as 15/20%. Previously had no problems with CS2 so I have had to reinstall CS2 to effectively do all my printing (especially long landscapes). Even gone to the extent of reformatting computer and reinstalling everything from new.
So Adobe can you please tell me what good is it or the point in releasing a program that you cannot trust to print? I don’t trust Photoshop CS3 to do any of my printing anymore, not even A4 or A3 sizes.
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So Adobe can you please tell me what good is it or the point in releasing a program that you cannot trust to print?
You’re not talking to Adobe here. This is a User to User forum.
As no one else has brought up this issue, we must assume it is some setting in your printer driver that is not right. CS3 does handle printing differently to CS2, so double check your settings again. I’m sure that is where you’ll find your answer.
Talked to Adobe Tech Support, After about 3hours renewing re-installing everything possible including drivers etc as directed by their technician on the phone, we managed to solve nothing, having sent them screen snapshots of all stages etc was advised to use CS2 for all my printing whilst they look into problem.
just to reply my printer driver is the latest from Epson and works perfectly well with CS2 and all other software
You can’t print a ten foot long print with the Epson driver. It tops out at somewhere around 90 or 92 inches, and it’s only half of that is you’ve got the high resololution options checked. If you want to print longer prints, you’ll need a RIP. Colorburst and Imageprint will both do the job.
Not true, my Epson 1290 will print up to 3.267mtr (approx 10ft 9inch) if you need proof I currently have a 10ft+ landscape on display at the Chesterfield public library in Derbyshire, UK. it will be there on view until the end of May. I have printed more than 15 such landscapes using CS2 and my Epson 1290 with no problem (however the printer is slow and they do take a long time approx one and a half hours) Today I am printing another such long landscape using CS2 to be displayed in a local radio station company boardroom. So do not believe what they tell you about the Epson printers inability to print long prints. You will also see one of my landscapes referred to at PhotoWalkthrough.com
Norman, I’m honestly trying to be helpful here (hope it helps).
CS3 has a strange new protocol where the everything is reset to the default printer and default settings at each new print job. I am at a loss as to why some bright spark in programming decided this made sense, and Adobe’s "solution" (to a problem that shouldn’t exist) is to reset the custom print size in page setup before printing each time (or something like that – I still haven’t worked out quite what they mean and am printing, like you, from CS2).
What I really cannot fathom is why, after printing problems along the above-mentioned lines were reported on numerous occasions with the public beta of CS3, they still shipped a "final" version that is crap and nonsensical when it comes to setting up printing, particularly if you have more than one printer installed (including Acrobat’s PDF "virtual" printer, I have four on the one machine).
That some fans reported Adobe’s "solution" to a problem of it’s own making as "brilliant" beggars belief. Why on earth did they introduce the problem in the first place? And then why do people praise them for a workaround?
Maybe there were one or two dialog screens too many in CS2, but at least printing from within it had continuity and was consistent.
Or maybe I’m just stupid. Point is that I have a bunch of wasted paper and ink here that bears testament to something being amiss as well.
That some fans reported Adobe’s "solution" to a problem of it’s own making as "brilliant" beggars belief. Why on earth did they introduce the problem in the first place? And then why do people praise them for a workaround?
That some fans reported Adobe’s "solution" to a problem of it’s own making as "brilliant" beggars belief.
sarcasm catches the gullible! BRILLIANT! π
(as john says, i was agreeing with the orig. poster fred. screwing up the print dialog was a dumbash error. "Brilliant" is a reference to the guinness beer commercials we have here in the states where the 2 inventors of guinness beer state obvious ideas to each other, then shout "brilliant" as if they were holy revelations).
have to explain you humor means it probably wasn’t that good in the first place. turning that explanation into sarcasm itself… BRILLIANT!
my printing problem in ps3 was trying to print a simple contact sheet. i created it as i’ve always done. pulled up the print window, set my preferences, got the printer dialog box, rechecked the settings and my 8×10 contact sheet printed about 2×3 on an 8.5×11 paper. i double checked EVERYTHING and the same thing happened several time even after restarting ps3. frustrated, i opened ps2 created the same contact sheet and it printed perfectly.
there has to be a bug here. if not it is a poor decision by adobe to rewrite the method of printing
Hi Fred Thanks for advice, have re-setup printer all along the route, just no joy. Glad to see someone agrees with me that the new printer interface is poor and in my opinion a step backwards. As to my cost it ruined a Β£50 roll of Epson Glossy paper for me. You know it makes me wonder if we are paying adobe to be their guinea pigs on CS3. You can normally expect a few teething problems with any new release but this, by the number of complaints and bugs that I have read about is ridiculous. I could go on because I am so angry but I won’t. You know what I think they will bring out CS4 with all the bugs fixed and then expect us to buy it, adding to all the millions of dollars the are making world wide. Sorry for my sarcasm but at this very moment I just can’t help it. Their is a saying in the Uk we say "You have been sold a pig in a poke" Anyway I am glad it has provoked some discussion.
I haven’t seen any complaints about this on the Photoshop Mac forum. Is it a Windows-only "feature"?
On the CS3 beta, printing was so screwed up that I just stopped using it. Messages on the Beta Forum indicated that the printing issues would be fixed in the shipping version.
I print a lot from Photoshop, and this situation has really soured me toward CS3.
I heard the Mac version of beta was updated regularly for many users who registered for that so they could sort things out.
Once again a version gets written for a new Mac OS and Windows users are an afterthought. By next version I guess Mac’s OS will be internally the same as Windows (seeing that the hardware is now the same) and the same copy of apps such as Ps will work across both platforms. Maybe then Windows users will benefit from the same level of debugging that Adobe’s precious Macophiles are accorded.
I’ve got to admit that I didn’t really persevere with CS3’s printing after it became apparent that things were still messed up and I’d decided that I’d contributed enough time, paper and ink to the garbage trying to work it out. In anticipation of just such a thing occurring I had left CS2 installed (no matter what the legalities), same as I left CS installed alongside CS2 until they attended to the bugs in that version. This printer mess is way worse than anything CS2 offered by way of bugs though, and I’m hoping they will try to fix it.
Got to say that I’m also having issues with the printing part too.
Despite checking all settings, it prints pics cropped or shrunk – especially on contact sheets. I’ve had to revert back to CS2 for printing – where everything works fine.
Well on my HP B9180 even when you tell it to center the print on the page, it stills prints it off center and it cuts off part of the print. I don’t think the new printing setup in CS3 is an improvement.
I have a somewhat related question per printing in CS3. I notice now that when I select "File/Print" a large pre-print window comes up with features I seldom use, and then I must select "Print" to open the standard and now "second" print window.
This is really annoying, especially since the first window simply repeats features that are on the standard print window! To add further insult, this new large print window box is not resizeable!!
Someone please tell me that there is a way to turn off this poorly designed and useless print window…
For now, I’ll continue to print through CS2. I’ll probably investigate Qimage too.
It would have been (at least) polite, after a program change so drastic that we all thought it a bug, for one of the Adobe people who are responding to other issues on this forum to let us know what was going on.
I didn’t think it was a bug. I made comment that it was a stupid printing protocol as it was written, and needs – desperately – to be re-written.
I have no idea what the thinking was, or what workflow the programmers responsible for this mess have in place on their own computers, but for a stand-alone machine like mine with three printers and Acrobat’s PDF virtual printer installed it was a bloody nightmare trying to organize a printing session using different printers, profiles and papers with that hopeless "revert everything to default for each new print" regime in place. So CS2 it is for printing at present.
I might be forgiven for assuming Photoshop was a professional standard program written for professionals (the price is certainly indicative of that), but including this garbage printing protocol is amateurish at best.
Maybe there is a bug, maybe someone else can repeat this:
I tried again with printing in CS3.
Two printers involved this time – Epson R2400 and Epson Pro 7800 (default printer).
New print job, select 2400 from the default 7800 shown and change all the reverted to default settings to what was needed for the print job. Sent job to printer.
New print job #2, exactly the same size and presets required on the same printer (2400) – open Print dialogue and though R2400 is still shown in the printer selection box and settings are still the same, image is not centered in preview pane.
Select setup, and the 7800 panel opens.
Revert to Print dialog box, change printer (still showing as 2400) to 7800 and then back to 2400. Hit setup again, and the 2400 panel opens (!!) as it should have previously – with everything back at default presets (pita).
This behavior makes absolutely no sense to me.
Both printers and all dialogs and settings are working as expected in CS2.
CS3EE printing woes here too! This is not where I want to be at the moment. Installed CS3EE @ home last night. Whatever CS3 sees when I print to my Minolta color laser sure isn’t the same printer CS2 uses! Image is squashed, who knows what the paper size shows (tabloid or bigger on an 8.5×11 printer?), however, when selecting my Kodak 8500 everything looks fine.
This thread doesn’t bode well for when I setup CS3 at work where I’m hooked up to 5 different printers – my main ones are a HP5000PS 60" and a Kodak ML500. Please cross your fingers for me, I report later this week…
I asked about this same problem on April 24th, but only had two replies, both of which were indicating the problem was with me, but having found this thread, it obviously isn’t.
I also have a Konica Minolta colour laser printer (5430DL), it works perfectly in CS2, but in CS3 the image is squashed top-to-bottom, rotated 90 degrees, and printed half off the page. The same images printed in CS2 are perfect, even if they are edited in CS3 first. As had been said above, for the "industry standard image editing software", this is unacceptable. (I was going to say "crap", but didn’t want to offend anyone!)
My default printer is a Brother 5250DN B/W laser. It prints images perfectly from Both CS2 and CS3.
So it seems there is a dependency of which printer is the default printer? Can you tell me please where the documentation is for that information, I haven’t seen it yet. Many thanks.
Having the exact same problems Brian has, with an Epson c1100. Changing default printer doesnt help either.
Buying another program (qimage) to get around printing with PS isn’t really a solution.
Would be nice if some ppl from Adobe would at least tell us if this is considered a bug (and they are working on it), or if their solution is "It’s a user problem, go buy a mac" …
Well this has to be a bug, doesn’t it? I mean with so many different people in different situations getting the same fault, it has to be the program?
This is a link to a form where you can report the bug directly to Adobe. I would urge anyone with this problem to fill out the form, so that Adobe gets lots of bug reports. Then they will do something about it, I’m sure.
The really interesting question is this: Are there people who CAN print from CS3, and if so, why can they print, and we can’t??
I remember that the very first time I clicked Print in CS3, a box popped up telling me that since I am not printing to a postscript printer, certain things have happened or been disabled or something. To be honest I didn’t take much notice of it, I just agreed that no, I am am not printing to a PS printer, so carry on.
Was that a mistake? Is there something in that dialogue box that is vital? Trouble is, I’m not sure that I can find that dialogue again…
Is this fault only appearing to people using non-postscript printers? Do those users using PS printer have any problems?
This just smacks of PS errors. I just remember the old days when PS first came out, and we had the same sort of problems with images being distorted, rotated and printing half off the page – this just feels the same to me. Any thoughts?
Have installed CS3 on a 2nd Windows computer and tried to print a long landscape using my Epson 1290 printer page size (custom size 329mm x 3276mm which CS2 has no problem printing on either computer) and CS3 as usual offers to print after much negotiation, and then proceeds to print approx 3rd of what it should and what it does print is shortened/compressed. so have established it doesn’t work with any degree of reliability on either of my computers. As far as using third party programs to print this should not be necessary I have over the years spent enough with adobe, they should have got it right instead of all the hipe and hoo ha that proceeded CS3’s launch to extract a few more million dollars from he unsuspecting public. Its ok for us that have used Photoshop for a few years and know what we should expect but what about all the newcomers who are now blaming their own computer and desperately trying to solve what is for them an unsolvable problem, and not an announcement or word from Adobe to warn anyone. For the last two weeks I have been in touch with adobe Tech services on nearly a daily basis, I have sent them every aspect of my computer spent hours downloaded files and uploaded trial programs (all at their request) to test my computer and its printout, but as yet no solution (they are still working on it!) until I wish I had never purchased CS3.Wished I had left it alone until they had fixed all the bugs? Will keep you posted if they find a fix Norman O
"Are there people who CAN print from CS3, and if so, why can they print, and we can’t??"
I can print to my Epson 1290, but I can’t make the image centered on A3 in the way I could with the Beta version. The image is shifted across the short dimension, so that the border one side is very small, (much too small), and the border the other side is very large.
I haven’t investigated whether there is a work-around that does not use "center image" – that will be next. If not, I may have to do whatever is necessary to ensure I can open them in CS2 (they tend to use smart filters, etc), then print from CS2 all the time.
ps: the preview shows the lack of centering before printing, so at least I am warned!
"Did you set the Epson driver to minimize margins?"
No – the Epson driver is set to A3, "Standard printable area" and "Centered".
(The PS CS3 dialogue box has "Center image" and "Scale to fit media". And the correct landscape/portrait button).
What I get is about 3 mm margin one side, and about 25 mm margin on the other. In CS3 Beta, after doing the workaround for non-standard paper sizes, I would get about 3 mm each side for the same photograph.
It is somewhat as though PS CS3 has an incorrect value for the width of A3 paper! The extra margin is on the left side of the printer, (the side opposite to the buttons), where the adjustable guide is. It is as though PS CS3 acts as though the paper is about 22 mm narrower, and so treats the guide as set about 22 mm towards the RHS. (I’m describing the effect, not the reason – I don’t know what that it).
But contrary to that last paragraph, as I said earlier, the CS3 preview shows that the paper isn’t centred, and in fact appears to give an accurate indication that it will print off-centre. PS "knows" where the image will print – it isn’t simply that the printer & driver screw up without PS knowing about it.
The standard printable area on Epson and many other printers results in margins that are not equal on all sides; one side has a larger margin of about one-half inch. Epson’s drivers have an option "minimize margins" (may also be something like "maximize printable area") that reduces the margins on all sides and all equal. On my 2200, they go from about 0.25/0.25/0.25/0.5 in to about 0.12/0.12/0.12/0.12 in. When PS "centers" the image, it does so within the printable area, not within the total paper size.
Previeous versions of PS respected your default setting for this option; the CS3 version automatically reverts to standard margins, which you can then override to minimized on either a per-session, per-image, or per-print basis, depending on how unlucky you are.
The main problem with CS3 is how many more bugs yet undiscovered are waiting and lurking in the undergrowth? not sure as yet as to whether or not I can completely trust CS3 not corrupt anything else let alone the printing. also wonder as to how long it will take Adobe to find a fix?
My first print out of CS3 on an Epson 3800, which was sized for 8.5×13 on a piece of 11×17 stock, came out very nice. However, the upper to lower and side to side margins are in the 1/2" difference category.
As long as I’m undersizing this will work. My next attempt will be almost full use- 16×20 on a piece of 17×22.
My default printer is actually an HP Deskjet for the office, so maybe that skews with their not being two photo printers.
I’ve just printed from Lightroom. I managed to get a properly-centred print with the margins I expected.
My workaround may simply be to stop trying to print from Photoshop CS3, and print from Lightroom instead.
I’ll try to submit adequate evidence to Adobe for them to fix this problem, because many people using Photoshop CS3 won’t have Lightroom to fall back on.
I had problems printing to my Epson 2200 using my computer that was running Windows Vista. I downloaded Epson’s printer drivers for Vista and I haven’t had any problems since. I’ve not printed any panoramics but I’ve had no problem with 12×18.
A 10.5×17 print printed with perfect margins on my Canon i9900. 1" exactly each side. and top to bottom centered perfectly. Best i have ever seen from PS.
Epson must be having fits! Next week I’ll take a file to Pro Photo and run it on the 3800 and see.
Why is printing from CS3 soooo screwed up?! Jeesh, all I want to do is crank out a screen grab of windows explorer to our networked HP laser to pass along file location information to the next department – something that I’ve done in PhotoshopXX for YEARS. I used to select ‘scale to fit ‘ and ‘center’ bing, done.
Now what do I get? scale to fit and center – I get a 1 inch square image in the upper left of the page. Center the page, NO
‘fit image’ and I get a huge chunk of the bottom quarter of the image in the upper left of the page. Oh, and the ctrl-p dialog preview looks just fine(?) I try a bunch of these at different settings, all crap and wasted time – I challenge someone to help me fix this! Do I have to manually enter a scale for every one these mundane print jobs?
Damn, it works without thinking in CS2, with no intervention on my part. I have a ton of problems with my Minolta 2430DL @ home too. Simply unuseable.
Printing in CS3 is broken, somebody screwed up and devoted (and intelligent) users are getting angry. I’m getting closer to sending CS3 back and waiting for a functional application release…
For me CS3 has hit rock bottom, I have given up after so many screw ups with the printing and crashes. The adobe tech guys seem to want to point a finger at my printer (Epson stylus photo 1290) as being the problem despite me never having had a problem before with any previous version of Photoshop or any other program, they say that currently they have no answer to the problem and don’t know if they ever will have an answer or how long it will take, if ever.
So sadly I have returned CS3 and asked for my money back, I cannot be doing with all the trouble and hassle it is causing me.
I’ll wait until they have fixed all the bugs in CS3, until then I will stick to CS2 that doesn’t give me any trouble.
Printing from Illustrator, InDesign or Photoshop in CS3 causes major issues on anything over 8.5×11 when using an Epson 7800 Pro through Colorburst RIP. Printing on anything larger like Super B or A2 or up causes the printer to start about 2/3 of the way into the job. Crap Crap Crap Crap Crappy. It seems it is only CS3 having problem with the postscript printing. I have issues with Acrobat 8 Printing an upside down mirror image of text when I have long edge bind selected for a HP laserjet 4200 that does not support duplexing. I just have that as a standard setting for another printer and when I use the 4200 and forget to adjust it back to no bine it prints the Reverse mirror of my PDF… Crazy Stuff here! when you print to an 8.5×11 in InDes CS3 and set a smaller scale like 92% and setup to print centered, it still prints Left top no matter what you select. Who wrote the postcript printing from CS3 Apps!!! a monkey? Also Bridge CS3 Has a horrible time updating on the fly!
I wonder if we could get anyone from the Adobe Ranch to acknowledge this is a showstopper and indicate that a fix is in the works. At least it would give me hope that my $1000 extended version is salvageable sometime in the future.
Also don’t forget to call in and vote for your favorite Bug. That number is 800-642-3623. Or you can text your vote to BUGS 3623. Remember all votes count. Standard text messaging rates apply.
Well a bit of good news (as if a properly working investment like CS3 should be celebrated for doing its job), anyway I’m doing production printing to my 60" HP 500PS and so far so good No color or formatting problems at all.
EXCEPT for this STUPID interface where CS3 keeps running back to the OS’s default printer – for every single image you print! It’s driving me nuts.
Why would anyone think that this new printing setup is better than before? I am connected to six different imaging devices – why should I have to make any printer in my arsenal the ‘default’ via the OS in order to get a decent workflow going in a single application like CS3(CS2 was just fine). I refuse to make a 60" wide format with very $$$ material on it a default printer when that is the networked laser printers job.
Pointless changes have been made here that just don’t make sense when you need to print to many different output devices.
Actually, if you are constantly changing printers, you are also resetting conditions, so not much lost. The only difference I can see is setting the default when you start a long session with the same printer.
I know I’m a glutton for punishment, but constantly closing/launching in and out of CS3>CS2 for printing was becoming a pain, so I tried printing from CS3 again yesterday.
Suddenly when printing to a non-default printer all settings were retained between prints from the same image as well as being remembered for different images (once the printer was selected from the default again in the print dialog box).
Man, but this is confusing – I swear I didn’t change anything yet suddenly CS3 was (almost) behaving itself. Maybe it’ll spit the dummy again tomorrow, though.
Or maybe I’m becoming delusional and imagined the whole thing……. (twitch, twitch, tic, tic…)
My printing problem of non-centering is under Vista OS with the Epson 2400 using CS3. It apparently is a CS3 issue for printing from LR is flawless. In CS3 the image is placed in the top left of the paper.
After hours of experimenting, the workaround (at least for me) is to click and then immediately unclick "center image". Using print preview confirms proper centering.
Suddenly when printing to a non-default printer all settings were retained between prints from the same image as well as being remembered for different images (once the printer was selected from the default again in the print dialog box).
Whoa! Are you saying that when you open a new image to print, and reselect the photo printer from default, that the printer settings are remembered from the previous print?
That’s not happening with me. Printer settings are remembered for the image, then everything bumps back to default when the image is closed and a new one opened. Although, if I was printing on 8.5 x 11 Premium Luster, using printer color controls and high speed, it would be fine.
After hours of experimenting, the workaround (at least for me) is to click and then immediately unclick "center image". Using print preview confirms proper centering.
Huh. That’s weird. Have you tried to maximize the paper margins in the Epson driver? Some people have reported that can help (I read so many of these printing posts that I can’t remember where I saw that). Also, have you checked the Epson site for updated (Vista) drivers?
I’m using an Epson 3800 and haven’t had any centering issues, but the 3800 driver was probably designed for Vista compatibility.
It wasn’t happening for me until yesterday, either, Rick. I was getting the same mind-bending crazy return to default after every print before like you, even with consecutive prints from the same open image.
I have no idea what’s happened to change this, but yesterday at least CS3 acted (almost) like I’d hope and expect it to.
I’m chicken to try it today in case it reverts to the default behavior and ruins my day again. It was almost an ethereal experience having the thing print in a way that (almost) made sense.
It wasn’t happening for me until yesterday, either, Rick. I was getting the same mind-bending crazy return to default after every print before like you, even with consecutive prints from the same open image.
I have some printing to do this weekend. Hopefully your mojo will spread itself around. 8)
CS3 and Extended for some reason still will not print correctly. I’ve dug it up, replanted it, watered it, fertilized it, and just plain watched it.
I did not realize that this was expected and intentional behaviour.(sp) It just did not dawn on me that the printing module was designed to be ineffective, dysfuntional, and completely abandoned.
So, I ask you, do you think moving the box closer to the window will yield better results? All I am looking for is the capability to print with the minimal requirements of CS2. Currently the box is sitting in a dark closet (similar to a mushroom), and I am giving it the prescribed dosage of sh!# that was recommended by the development team. So far, all I am getting is sh!# on my printer.
Cue Tennessee Ernie Ford…"One thousand dollars and whady-ya get, another day older, not a print worth sh!#……"
For one insane moment I thought the answer (unlikely though it might be) came with the Bridge update, because things seemed to come right about the time I installed that. Then with the first print yesterday on the non-default printer – "Print" opened on the default printer, but as soon as I assigned the non-default, all settings changed to the last used for that printer, as it used to be with CS2.
About to open the champagne, but then came file #2. "Print" opened the default, so chuckling smugly I changed to the non default exactly as before and blam Adobe rained on my parade again.
All settings went to those of the default printer. Everything. My 2400 actually thought it had a 24" roll of paper in which it centered the A4 print neatly in the middle of a 24" x 24" area (not off-center like others have reported – another inconsistency). If I could put a 24" roll into the 2400 I could have saved $5,000 and not bought the 7800.
Question – why did the first print go "right", and the second return to "screwed"? I did absolutely nothing to print/profile/prefs settings in between.
More to the point – this is not right, because it is inconsistent. That, more than anything, indicates that printing is screwed, not "correct".
They’re going to have to stop ignoring this and do something about it. Somebody will get litigious after wasting a couple of G’s in ink and paper with this incomprehensible, unpredictable mess.
Everything prints fine in CS2 so the drivers are not the problem. It seems like every other version of PS has this same problem. It’s as if they branched the development code and don’t keep it up-to-date with the current bug fixes. It is incredibly frustrating not being able to print a centered print in CS3 and having to go back to CS2 just to print makes it even worse.
Bottom line: the developers had always wanted print settings to be document-specific, and the application-wide print settings behavior in past Windows versions was an oversight. The Mac version apparently never had application-wide settings, and they are now forcing Windows users to follow the same path. Also, Vista now makes some tricks used in previous versions to enable the user to center on a page, as opposed to within printer margins, inoperable, so they aren’t available any more. The users will just have to make do.
Go to the blog and let John and Dave know what you think.
I haven’t encountered the base problem of this thread. Maybe it’s because I have set up copies of the printer drivers – each of which has the default settings I want for different print sizes, quality, colour settings etc.
You run the "add printer" wizard and specify the same port and driver file you already are using. Another "printer" magically appears in your printer list.
That would be *totally* impossible to keep track of if you had more than one printer installed. If you had only six settings for one printer, then three printers would blow your list out to 18.
It shouldn’t be necessary, anyway. These should be a selector to give the choice of retaining settings or not. Mac or Windows. Including a "remember" button that doesn’t work within the meaning of the word "remember" isn’t helpful. Nor is the erratically switching between the two at its own whim as I’ve experienced. Nor is the weird non-centering behavior that others have experienced.
and the application-wide print settings behavior in past Windows versions was an oversight.
Whoever came up with that spin ought to be kicked. The application is Photo shop. When printing photographs, the common scenario is printing many different files with the same settings. With word and graphics programs, the common scenario is to print many duplicate prints from the same file. Subsequent files are likely to have different settings.
I think the Windows developers got it right – which is why it was continued over so many versions, and if Mac works differently, then it is the Mac developers that got it wrong.
If they had changed the Mac version to run the way CS2 Windows works, my bet is that the Mac forum would have been full of glowing praise for this huge improvement!
Once again Adobe’s precious Macophiles get preference over its more numerous Windows users.
to make centered prints with CS3 and Epson printers and Win XP, do the folllowing: (not an issue with R2400 and R1800 printers)
open image in photoshop CS3
make canvas larger than image and centered with equal borders
in ps print dialog, select page setup and select sheet size and landscape or portrait to match image
then click layout tab and then Βreduce/enlargeΒ and then Βcustom, and select 100% scale Β return to page tab and do not select Βcenter imageΒ in Epson driver
return to PS and select Βcenter imageΒ and then set image scale to 100% Β do not select Βscale to fit mediaΒ
print image Β image will be correct size and centered
Everything suggested here are just workarounds for a big mess that end users are stuck with. Adding margins to image is a pain in the ass, and should not be needed. And how does this address my unprintable Minolta printer, with its squashed and left justified setup on some unknown paper size? I read the Dave Polaschek blog and this whole notion of "dumbing down" (and breaking IMHO) a perfectly good printing system as implemented in CS2 looks more like a management decision – and let the production workers deal with it.
Everbody just calm down. We know that we know not what works, but work to find what is working. Now what works is obviously not what we want. Otherwise, working with what works would be working. I just want you to be clear on what you want. Take a working cs2 print. That is working so that can’t be what we want to work in our current working environment. We must continue our pursuit of what we know we want to be both working and what we want!
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Where do I go to get in line. I am having same issues AND in addition . . .
When using InDesign and printing 11 x 17 (File > Print) I get one result–not a good one–when printing the same file, no changes except this time I use File > Print Booklet… I get a shift to magenta and a shift in density to about .5 or .6 darker.
Am using Epson 3800
Was driving me nuts till I went to this forum. I am still nuts, but I feel better knowing that it is not me.
I really expect better from Adobe. . .understatement for the month.
It would help to voice your concerns because I get the feeling that the object is pretty code, not necessarily a print system that is usable and efficient for users.
As an it mgr with over 24 development supvr staff, I can tell you this development workflow is NOT even close to being bad. It’s a quantum leap worse. I have followed Nack’s blog since he put it up. It is beyond my little brain to comprehend the things he is writing in support of his equivalent of jumping of the bridge to prove his point. I think he should be forced to do a special assignment working for Epson, Minolta, etc. just to, as we say, get the opportunity to eat a little of his "dog food".
I found a solution to the print wacko dialogue. Once you have it open, stare at it. Keep staring at it. Don’t give up now, just keep staring, staring, staring……. You should be hypnotized at this point. Printing will be the furthest thing from your mind!
I have an Epson P-440. When I try to print A4 size in landscape mode, Photoshop CS3 does not size the picture properly. It cuts off the top and bottom. If I select re size to fit, the picture gets compressed to an odd size with at least 2 inches of blank paper at the top and bottom. If I take the same photo and rotate it 90 degrees in CS3 to be in portrait mode, it prints the picture fine. This definitely is a flaw in CS3, in CS2, which fortunately I did not uninstall, the same picture prints fine in landscape mode. I am not doing anything wrong- this is a flaw in CS3. They better resolve this soon, or there will be a bunch of mad Photographers. Please email me if any other people are having a problem with A4 size paper in landscape mode.
I was at work last night, and scanned through some of the posts. I didn’t realize this was a "global" problem at the time. Adobe better get some bubble gum and bailing wire out and fix the damn thing! I don’t have the time or patience to deal with a $700 program designed for Graphic Arts and Photography that can’t even do something basic like print for you with "normal" results. What good is input without good output? I hope they give us CS4 for free (yeah, right)!
The only reason I upgraded to CS3 was to have support for my backordered Canon 1D mkIII in camera raw. Unfortunately, Adobe forces you to upgrade to their new software versions when new cameras come out. It seems like I upgrade Photoshop to a newer version every year. The new camera raw features are pretty awesome, but that was some other engineers doing. I still say that printing in CS3 ain’t right. Printing should be the simplest thing you do in Photoshop. In CS2 all I had to do was hit Ctrl P, and away it went. I haven’t had a chance to set my default printer to the P-440 to see if that helps. I still don’t understand why portrait mode works, but landscape doesn’t. Rotating my landscape orientation pictures on their side on the screen to be in portrait direction to print correctly seems pretty flawed to me.
I was being sarcastic, Jeff, because my humor has run out on this – Windows Ps10 printing is an incomprehensible, unpredictable, illogical mess.
Single handedly the Ps10 print module team has turned my beautiful and expensive Epson 7800 Pro and my workhorse Epson R2400 from efficient, predictable and economical printers into inefficient, unpredictable and wasteful headaches.
The insistence that this is somehow "correct" and Ps9 wasn’t beggars belief. You’d think it was a comedy or practical joke if it wasn’t for the fact that it is seriously screwing up people’s working patterns and wasting their time and materials.
The universal workaround of printing in Ps9 is hardly acceptable, shouldn’t be necessary and is a PITA. Moreover I pity the poor suckers who are buying into Windows Photoshop for the first time with this flawed version. Their future in printing is indeed bleak.
PS has sharpening, but if you want really good sharpening most use PhotoKit or FocalBlade…or others
PS has noise reduction, but if you want world class noise reduction most use Noise Ninja or Neat Image…or others.
If you want world class printing….and the quality, ease of use, and functionality you would expect, don’t use PS….use Qimage Pro (if you are on Windows, that is).
I do on location corporate photography & onsite processing, with 2, sometimes 3 dye sub photo printers going at the same time with minimal adjustments in Photoshop or otherwise. We just send the photos to a laptop, open batches of them in Photoshop, crop and print. Very little adjustment and time was required post processing… UNTIL NOW! Adobe better get their act together soon. I don’t want to have 2 or 3 applications running and passing data to get everything done. It would bring my production to a standstill, and defeat the purpose of my business.
What a shame! I used to think Adobe was a world class operation, and I have invested thousands of dollars into their software over the years. Does the Lemon Law apply to software?
I have just read that Dave Polashek is making fixes for the printing problem. Thank you. I am quite surprised and in some way disapointed that Adobe should fail so badly at this juncture. The reality is that the final end of photoshop is print. It is used for internet, but the money is in the print. I too will work around this till it is solved, but the bigger picture is – what is going on with Adobe? Are there bigger issues with P & L, or internal fighting? Adobe has lost face with me on this one. It is up to Adobe PR to get it back. I used to accept Adobe on faith- should I still?
John, I hope that isn’t so. In my world Adobe and photoshop is what I have chosen after 56 years in manufacture and teaching to be the skill I wish to focus on because it gives me the creativity and tools to make dreams come to life. If management is indeed obscuring the talent we, as people, need to step up and help bring back reality.
If they do make the changes, then the reality check is getting through to them.
The howl of protest on this one has to have got through as it has been a universal condemnation. I haven’t read one Windows user’s post complimenting or excusing this debacle.
Well today I finally did it – set my 60" HP5000PS to my default printer. Just so that I wouldn’t have to f around with half of this dumb, broken CS3 print dialog during a tight, deadline driven printing session. Sure enough, between print runs it happened just as I predicted – I made a beautiful 50" wide print of an email message out of Outlook. I simply hate this setup, but at least I don’t need glasses to read the email…
I’ve been posting on John Nack’s blog. Right after my last posting asking John to look at this blog at all the complaints, Dave Polaschek (the person responsible for the new printing code) replied with the following entry:
‘b’ Dave Polaschek Β 06:31 AM on June 22, 2007 Guys, we’re listening. I’m spending my time working on fixes rather than replying to every comment, though.
As for when fixes will be available, I just don’t know. I wouldn’t know even if I had every problem fixed today (but I don’t yet). That kind of decision is made a few levels above my pay-grade.
Did I read correctly? "I’m spending my time working on fixes….".
Maybe we are making a difference, and making them address the problem.
It’s the only way to get things done these days. Unless you sound off loudly and often, those who need to know may not hear (or choose not to hear) the message. Often it also takes a while to filter through the layers of face-saving resistance to reach a level where decisions are made, not just merely carried out.
At this point it is important to encourage them to continue to work on this now that they’re aware of the magnitude of discontent with this flawed printing protocol.
I suspect John Nack invited Dave Polaschek to guest blog on his site specifically so he would see the scale of the user dissatisfaction and have to cave on the need for changes.
reasonable workaround for printing problems with cs3 and epson 3800:
First:
Go to Control Panel and open "Printers and Faxes". Then right click the Epson 3800 and choose Properties and on the bottom "Printing Preferences". Choose the 3rd tab from the left (on the top) – the Layout tab – and on the bottom un-check the "Optimize Enlargement" box; that way you won’t have to uncheck it each time you want to print.
Printing with the Epson 3800:
In the printing box, pick the Epson 3800 Then click on "page setup"
On the Main page, under "Media type" choose the type of paper – each paper manufacturer will give you the information about which to choose if you’re not using Epson paper
After checking the "Custom" box, in the bottom of the page, check "Print Preview" and then in middle of the page choose "Advanced" Choose the media type (should be already picked) pick print quality (1440) choose high speed (if printer aligned) and nothing else in the boxes below this
on the right side of the screen under "printer color management" choose "icm" then under "icm mode" choose "icm basic" under that choose "adobe rgb" (if that’s your working space) then check the box "Show all profiles" – this is important! Then choose the right profile – either an Epson one for Epson paper or a profile provided by the paper manufacturer.
Click OK.
on the second tab "paper"
choose the type, size and orientation of the paper – note some papers have to be printed via the back paper holder in the Epson 3800 (usually matt papers)
on the third tab *de-check* "optimize enlargement* – it should not be checked if you’ve done the first step
I’ve compared this with "let Photoshop handle the colors" in my CS2 and I can’t tell the difference now – note I’m using an Eizo CG210 calibrated with an Eye-one Two weekly.
on the 2200 – too bad! cs3 won’t get a print centered because of differences between the epson driver and the cs3 software ..
steve
On Sat, 23 Jun 2007 12:25:05 -0700, wrote:
Alex-
HOOOOOOORAY?
I’ve been posting on John Nack’s blog. Right after my last posting asking John to look at this blog at all the complaints, Dave Polaschek (the person responsible for the new printing code) replied with the following entry:
‘b’ Dave Polaschek Β 06:31 AM on June 22, 2007 Guys, we’re listening. I’m spending my time working on fixes rather than replying to every comment, though.
As for when fixes will be available, I just don’t know. I wouldn’t know even if I had every problem fixed today (but I don’t yet). That kind of decision is made a few levels above my pay-grade.
Did I read correctly? "I’m spending my time working on fixes….". Maybe we are making a difference, and making them address the problem.
There’s more to think about than just the printing, Bill. See my post on selection and feathering for one other, and no doubt others will come to light.
The solution at the moment appears to be to use the excellent Bridge 2 & ACR 4.1 from CS3 to manage and open/save files, then do the actual work and printing in CS2.
Let’s be sure to note that PS CS3 has not been downgraded to a ‘Do Not Buy’ or ‘Sell’ rating. It is considered ‘Hold’ and/or ‘Buy’. We are not advocating throwing the baby out with the milk. As readers of this thread, you must discern between all that has been posted and decide for yourself, of course.
Make no mistake, I am using CS3. I love the measuring tools, the photomerge, the smart filters, the improved Bridge, the really hot selection tool, and the list goes on (see Adobe’s new features) with one very, very sore exception. Being able to simply print. One huge caveat to my post is: I am a CS2 owner.
If you are new to Photoshop, I suggest you purchase CS2/PS Elements until this print issue has not only been put to bed, but accepted with full responsibility by the managing cartel we often refer to as the Adobe Corporation. This has not been done, only mildly addressed. As a CS2 owner, I can print any CS3 work (thank god = $1000).
John Nack’s involvment brings some fresh air into the room, but even with only one mention on his blog, it is not getting the attention I truly believe it deserves. Starting with an apology to the faithful and the unknowing. We were both innocents. (so much for beta).
CS3 is a very, very nice version of photoshop similiar to a brand new car. It, like a new car, is worthless without the ability to get the tangible, a print, or in the cas of the car, the result you get from pressing the gas pedal.
I feel like a begger at Mount Adobeus waiting for a sign, some word, a real acceptance of responsibility! If this was a drug company, I would have lawyers knocking on my door wanting me to join a class action based on this willful negligence.
i think the following discussion may make printing acceptable; its a bit long winded but detailed enough so that even if you’re not a photoshop expert i think its pretty easy to understand:
First:
Go to Control Panel and open "Printers and Faxes". Then right click the Epson 3800 and choose Properties and on the bottom "Printing Preferences". Choose the 3rd tab from the left (on the top) – the Layout tab – and on the bottom un-check the "Optimize Enlargement" box; that way you won’t have to uncheck it each time you want to print.
Printing with the Epson 3800:
In the printing box, pick the Epson 3800 Then click on "page setup"
On the Main page, under "Media type" choose the type of paper – each paper manufacturer will give you the information about which to choose if you’re not using Epson paper
After checking the "Custom" box, in the bottom of the page, check "Print Preview" and then in middle of the page choose "Advanced" Choose the media type (should be already picked) pick print quality (1440) choose high speed (if printer aligned) and nothing else in the boxes below this
on the right side of the screen under "printer color management" choose "icm" then under "icm mode" choose "icm basic" under that choose "adobe rgb" (if that’s your working space) then check the box "Show all profiles" – this is important! Then choose the right profile – either an Epson one for Epson paper or a profile provided by the paper manufacturer.
Click OK.
on the second tab "paper"
choose the type, size and orientation of the paper – note some papers have to be printed via the back paper holder in the Epson 3800 (usually matt papers)
on the third tab *de-check* "optimize enlargement* – it should not be checked if you’ve done the first step
I’ve compared this with "let Photoshop handle the colors" in my CS2 and I can’t tell the difference now – note I’m using an Eizo CG210 calibrated with an Eye-one Two weekly.
steve
On Mon, 25 Jun 2007 11:05:46 -0700, wrote:
Let’s be sure to note that PS CS3 has not been downgraded to a ‘Do Not Buy’ or ‘Sell’ rating. It is considered ‘Hold’ and/or ‘Buy’. We are not advocating throwing the baby out with the milk. As readers of this thread, you must discern between all that has been posted and decide for yourself, of course.
Make no mistake, I am using CS3. I love the measuring tools, the photomerge, the smart filters, the improved Bridge, the really hot selection tool, and the list goes on (see Adobe’s new features) with one very, very sore exception. Being able to simply print. One huge caveat to my post is: I am a CS2 owner.
If you are new to Photoshop, I suggest you purchase CS2/PS Elements until this print issue has not only been put to bed, but accepted with full responsibility by the managing cartel we often refer to as the Adobe Corporation. This has not been done, only mildly addressed. As a CS2 owner, I can print any CS3 work (thank god = $1000).
John Nack’s involvment brings some fresh air into the room, but even with only one mention on his blog, it is not getting the attention I truly believe it deserves. Starting with an apology to the faithful and the unknowing. We were both innocents. (so much for beta).
CS3 is a very, very nice version of photoshop similiar to a brand new car. It, like a new car, is worthless without the ability to get the tangible, a print, or in the cas of the car, the result you get from pressing the gas pedal.
I feel like a begger at Mount Adobeus waiting for a sign, some word, a real acceptance of responsibility! If this was a drug company, I would have lawyers knocking on my door wanting me to join a class action based on this willful negligence.
Good to see you guys are keeping this topic alive with the hope that Adobe are listening? Sadly I lost faith in CS3 Photoshop after losing so much time and money with one of the most essential factors its ability to print so I did the only thing I could think of, I binned it, asked for and got my hard earned cash back and reverted back to Photoshop CS2. However with tongue in cheek I have to admit there were many features in CS3 that I liked and was impressed by and give credit where credit is due. Here is where I have to admit to a little bit of cheating: I reinstalled the beta version (I know its date has expired) and then if I want to use any of the features of CS3 or bridge I temporarily set my computer clock back 1 year do my editing, save, come out of CS3, put my clock back the use CS2 to print as normal.
Postsript After all the hype that Adobe gave about CS3 it was my intention to upgrade Illustrator and some of the other related products but somehow my trust in Adobe has gone, especially when they do not appear to want to address this problem which must be affecting thousands of customers. So I will wait, ….it maybe a long time….and keep an eye on all the blogs and forums to see when and if Adobe have addressed and fixed the problems. Will Adobe restore my faith in their products? Are.. such is life, we have no time to stand and stare as long as sheep or cows?
Gentleman, at this point I have to come to Adobe’s defense. We all know what condition our economy is really in, even though no one will say the words- pre depression. All companies including my tiny little one have been forced to do things we would not have even considered oh 5 years ago. Adobe’s thinking is not far from what any of us would do under the same conditions. I would not go so far as demanding my money back, but I do believe they are trying to fix it and still keep with their long term plans, which I imagine will involve 3D printing on those new laser mills. ergo the scientific apps in extended version. We are standing on the edge of true 3D printing and viewing. Behind the scenes their have been some enormous strides in technology which are coming together quickly. I will be patient. I find if you set the document to the same "top" and "left" dimensions it will center exactly. The control is there, you just have to manually figure the math.
If that were the only problem, then these printing threads would not exist. There are far more problems than just a centering thing with some printers.
The whole point is that CS2 printing was dumbed down to prehistoric levels to emulate some silly Mac system, rather than any thought given to which way of printing would actually be best for photographers and designers (since when is replacing Ctrl+P in Ps9 with clicking through nine separate windows and warnings to do repeat prints of the same file in Ps10 an improvement?).
The app is called Photoshop right?
All of this has nothing to do with some futuristic 3-D printing. It was nothing but poor decision making, bad code writing and lack of reasoned thought and research, plain and simple.
The old myth that professionals in this industry use Mac and the rest are just dumb-assed amateurs who use Windows is just that – a myth – and the truth of this seems finally to be getting through to Adobe. There’s an awful lot of professionals who use Windows-based machines by choice and don’t feel the need to apologize for that or expect to be treated as second-rate by a software company because of it, either.
If you doubt the validity of these observations, please read Adobe’s printing expert Dave Polaschek’s responses on John Nack’s blog here:
Fred, Granted all your points are well taken. All I am saying is that anybody can make a mistake, and he acknowledged that Adobe brought him in, so he is new to Adobe. I have a Mac but the only reason I have one is because I got tired of everyone telling me " When are you going to get a Mac and become a professional?" I use pc’s all of the time accept on the road, and that is for show too. I got a guy fired once for telling me " If you had a mac you wouldn’t have this problem" So if what you are saying about the mac thing is true, then Polashek needs sensitivity training. That mac myth was started deliberately to try to save Apple from bankruptcy, and it worked. Unfortunately some people thought is was true. It is not. Like my father said about cars- "They are all good until they break." The same applies to computers and software.
Alex, I would be a whole lot more amenable to that line of thinking if Adobe had not put us through the farce of Windows CS3 beta first. They took little or no notice of what Windows users said during that period, instead choosing a bunch of Mac users to report back and consequently released several beta updates for Mac to address the suggestions there. There was no such thing for Windows.
I never tried printing with the Windows beta version of CS3, but I know there was much dissatisfaction already being voiced at the time by others who did. They were roundly ignored.
For the record, I started on a Mac back in 1993, because everyone then said it was the platform for images and graphics.
After learning a bit more about computers in the ensuing years I switched to Windows/PC in 1999 because I had come to the conclusion by then that any differences between the two was largely elitist and ego based , mainly driven by face-saving at some people realizing that they had spent more than they had to on equipment to get the same job done.
OK, the Mac is prettier, I suppose, but really, the Mac/Windows thing is largely irrelevant when it comes to getting the work done. Unless a software manufacturer deliberately favors one over the other.
That’s when you have a situation like this develop.
Ok, then in that case perhaps the whole thing has to do with Aperture versus Lightroom. Adobe vs Apple. Adobe’s fear that Aperture will draw Apple users away from Adobe and then have Apple come out with THEIR photoshop ( or do they already have something?), I don’t know. What better way to hold Mac lovers loyalty then to let them think that they come first? or bury Aperture before it gets a market share? Isn’t that what it is all about? Market share.
I think we can make this the longest running thread on the forum!!
I think we can make this the longest running thread on the forum!!
I think THAT record belongs to the "Activation" thread.
I’m keeping my fingers crossed about these fixes they’re working on. Like most here, I’m hoping we end up with some sort of preference settings for printer behavior — including default behavior — that would bring us back to where we were.
But since the new goal is to have identical cross platform behavior, we may end up with something far less elegant.
What they’ve got to do is write a printing preferences options program for both platforms that includes an option for the default printer and settings (or alternately another connected printer) to be nominated for one print at a time, one file at a time, one session at a time, or for the last settings to be remembered for the next session; or for the last printer used and any of the above applied to it to be chosen when selecting Print.
Not to just dumb down one or the other platform to the lowest common denominator as obviously has happened here.
Then Mac users will get the benefit of choosing the logical printing behaviour that Windows users apparently got by accident originally, and in the unlikely event that some Windows users could actually find benefit in the way CS3 works in its Mac emulation mode at the moment, then they’d have the option to use that.
The real challenge would be to write the dialogs so that they made sense and were not presented in geek-speak like so many of the others are.
actually by going into the control panel, choosing "printers" and right clicking your printer, choosing "preferences" you can choose preferences that will show up each time you use that printer …
and i have posted how to use cs3 with at least the epson 3800 without any problems – can repost if anyone is interested …
steve
On Wed, 27 Jun 2007 19:19:00 -0700, wrote:
What they’ve got to do is write a printing preferences options program for both platforms that includes an option for the default printer and settings (or alternately another connected printer) to be nominated for one print at a time, one file at a time, one session at a time, or for the last settings to be remembered for the next session; or for the last printer used and any of the above applied to it to be chosen when selecting Print.
Not to just dumb down one or the other platform to the lowest common denominator as obviously has happened here.
Then Mac users will get the benefit of choosing the logical printing behaviour that Windows users apparently got by accident originally, and in the unlikely event that some Windows users could actually find benefit in the way CS3 works in its Mac emulation mode at the moment, then they’d have the option to use that.
The real challenge would be to write the dialogs so that they made sense and were not presented in geek-speak like so many of the others are.
Just about every morning I check in to see if this thread is still alive – and I’m happy to see that thoughtful dialog is still taking place.
Especially the ancient Mac vs. PC debate. Amazingly this is supposed to be relevant still, as my college student son may be forced to buy a Mac notebook this year for his design courses. It seems the Dell I bought him and loaded with Adobe products last year just won’t cut it for the academic elite. Poor me, I’ve learned and am using PS on PCs (many which were hand built in the true photographers ‘hands on’ tradition) for 14 years and apparently I’m not yet an "arteest"?
About all I can add is that my hope for a fix to all of this CS3 printing nonsense is on the horizon.
I run CS2 as well, so it’s not like I’m dead in the water when printing to a device like my Minolta color laser. There was absolutely no thought given to folks using multiple output devices from multiple applications in real time other than PS – hence my anger at having Photoshop dictate my choice of default printer (and having to do so for every single image opened during a work session). It’s just plain dumb…
I now have CS3 operating in an XP operating environment. But printing on 4×6 paper is unpredictable. Sometimes CS3 will print my image full frame with appropriate margins on my Epson R1800. But more often it prints a reduced version in the upper left quadrant of the frame, and just as often it prints a 70 percent version in the upper left portion of the frame. I’ve tried all the options but I can’t get consistent results.
FWIW, Epson has a new Windows driver for the R1800. It’s listed as "Printer Driver v6.5bAs (with Adobe Improved Printing Experience)", so it might be worth trying.
I have an R1800, but haven’t changed the driver yet — so I’m not guaranteeing anything π
Holy heck – has Adobe actually given this pile of junk that is CS3 printing a name?? "Adobe Improved Printing Experience"???!!
I knew this was all spin – whomever came up with that description obviously never used this printing module, and if they did and still came up with that name, then they are in the wrong profession altogether and should enter politics instead, where no doubt their talents would be better appreciated.
I’m not entirely sure what this is because I haven’t loaded and tested it yet. Dave P. was talking about how they were working on an interaction between the driver and the printing system in Photoshop. For example, if you tell Photoshop to manage colors, the driver would see that and set the printer to NOT manage colors. Maybe this new driver works toward that sort of thing.
The name IS ironic, given the way everything else is messed up. π
We teach our design courses cross platform…each platform has it’s quirks and we feel that our students are more employable if they have experience on both platforms…but we are hardly elite at our level!
Christine Shock Department Chair, Multimedia, Gaming, Design & Photography Red Rocks Community College
I am very glad to see your comments here. It is good that academia participate in this dialog. When I was teaching chemistry the head of the department was a "mac man" and loved to go at with me constantly.Fortunately to him it was humorous. The problem is with those that are serious. There is no scientific comparison that shows a mac is better or worse than a pc. Like in photography it is the person behind the lens that determine the shot.
Yup, Nikon or Canon – who cares? Ford or GM, who cares? Mac or PC – equally, who cares? It shouldn’t even be important.
That’s why I do care when a third party like Adobe starts telling me that I’ve got to start working to Mac rules because they prefer it that way.
I was getting plenty good enough results with Ps 9 on an XP PC without suddenly being forced to modify my whole output workflow because some Mac boffin in there thinks the Mac way is better for Ps 10. It’s my time being wasted here so they can save some of theirs at my expense (literally). That’s why I got angry.
Fred these are just my sentiments also, I get P****d off when someone tells me to change my work flow, especially when its done me justice all these years with no problem. For once Adobe lost sight of their customers and concentrated to much on their corporate profits. Now it appears that they want to put the onus on everyone else but themselves, from printer manufacturers to integrating with other desktop platforms. Maybe nobody noticed that the wheels had dropped off and just kept plowing ahead.
It seems clear that Dave Polaschek is way over his head stumbling along trying to figure out how to correct the print sticking problem. He must have stock in doctors and drug companies treating carpal tunnel. How many more times a day must I click the mouse???? And donΒt forget one miss-click and throw that print in the trash.
ItΒs already been said that businesses that print for a living have multiple printers. No program should require default printer assignment. We only have about 15 network printers from wide-format color to small format color and b/w laser printers. My default printer is a b/w for printing emails and other small format documents.
Most of our jobs require multiple files printed to one of these printers, just as most everyone else IΒve read on this topic.
I thought there was something I was missing as to why PSCS3 wouldnΒt remember what printer I was using. Now I see. Now I can adjust to the problem with a workaround using CS2 to print.
I read many printing/pc/photoshop magazines which have been singing praises to CS3. None of which mentioned the added work load put on the users with the non-stick printer design. These news magazines may be open to write about the problems and at least let their readers know if they purchase CS3 they may not want to use it for printing.
Adobe should think seriously about this problem and get some new people involved to resolve it (Dave has no clue what to do and has pretty much said as much). I donΒt care what changes you make such as apple interfacing, just make sure the changes are upgrades and not moving us back into the DOS days.
Making the information readily available to the public and users of photoshop through the news media and magazines may force Adobe to resolve the printing issues.
AdobeΒ Wake upΒ Dave needs help undesigning his design.
Hey you guys before we lay ALL the responsibility for the sticky printing in PSCS3 on Dave Polaschek we have to remember there must be a chain of command at Adobe as in any organization and at the top some high flying Exec, aware of the problems, must have given the final approval to market the product as is, and he/she should be the one to carry the can in fact all those in that chain of command should be openly named and shamed or are they to remain nameless.
Well, quite honestly, PS7 was even easier, had less crashes and spooled faster that PS, PS2, or PS3. As far as printing goes. But of course it stopped there. Definitely keep PS2 onboard until this matter is resolved. That’s why we make the big money.. harump, harump.
I think, at this point, we need a recap by someone who has been at the beginning of this fiasco. A what happened when and who did what type of thing so we are all clear on the problem and what if any solutions are being worked on? And I am particularly curious as to what printers are more effected. In my case I print on Epson large format- 9000, 7000, and 9500. They do not print center and the center changes with the orientation, even tho my margins are set even all the way around.
Whew!! Have just read all this and JN’s blog entry. What a fiasco. I’m a beta user (and use PCs not macs), and printing problems were raised back then but we were led to believe they’d be fixed for the full release. I was just about to press the button on the upgrade purchase. I probably will still do that but am really glad I read all this to stop me from uninstalling CS2.
Cannot believe that Adobe would stop supporting windows users in this way – absolutely amazing. I’ve got at least 3 printers that I use all the time, and I’m just one person!!! What does Adobe think the world looks like these days? Also use A4 and A3 sized paper commonly, not letter sized. Hope this doesn’t put too much strain on the system.
Kind of like not providing for multiple monitors – and for a graphics program (lightroom beta). I use 3 monitors on the desktop and often 2 for the laptop.
Come on Adobe, don’t waste the brilliant processing upgrades by not letting us print the photos.
I have an easier problem: my Epson Photo Stylus 810 does not print A4 for me, my canvas size and page setting are all set to A4, but the damn thing just spits out at the top left hand 1/4 of A4, very frustrating! I used to be able to do it in CS2 and prior, is this a CS3 bug?
Shit, I think I’ll just quit using computers at all. This year will be The Year Of The Bug, not just in China but all over the world.
I won’t mention all crappy software I’ve encountered this far, but I certainly expected Adobe’s Photoshop to come up with something more exclusive than just wrecking the printouts. I mean, it feels like I’m not worth a better bug -who do they think I am?
Ok, I just can’t keep it from you. Just as a comparison I upgraded my Maxwell Render recently, and they at least have the decency to keep me in uncertain limbo for several hours before I can see that their $800 software is unusable after the upgrade. Not to mention the struggle they offer me in the setup phase, before that precious final click.
Ooohhh, what a great feeling it is to have that expectation of pain and frustration. And to have keep waiting so long! Naw, Adobe, you bring it to me too quick, and too blunt. You’ll have to learn from others. Maybe just an exponential delay before you tell my printer to mock me?
To be somewhat serious… no, I can’t be that. My theory is that life as we know it is coming to an end, and that at least one person at every software company knows a great deal about this. And everyone of them is trying to bring it to us in a way that lowers our expectations bit by bit until we are all used to a miserable life.
It’s just that PSCS3 missed that "bit by bit", It’s just roughly telling us "You won’t have printouts anymore!"
Maybe I should be thankful for that and sell my computers. In hard times you better have hard tools.
I upgraded to Photoshop CS3 Extended (NO manual provided) and just today tried to get a decent print from my brand new Epson R2400 K3 printer.
I’m on a disability income. This is a huge investment for me — especially when the resulting prints are worthless. They are in fact, nothing more than a total waste of ink and paper.
I’m using Win XP Pro. My computer is calibrated with a Gretag MacBeth Eye One. I have my color management settings set up per Ian Lyons’ excellent instructions on his website. Followed his instructions for Printing scenario 2, CS3 Color Printing Management. I made sure color management was turned OFF in the printer dialog.
I don’t know what else to do to get this to work correctly. To say that I’m disappointed with Adobe’s latest version would be a gross understatement.
I saw Bob Levine’s comment that one can get a refund on PS CS 3 for 30 days. For me it’s too late for that.
Besides, I don’t want my money back. I want Photoshop to continue to be the Professional Quality program we users have come to expect.
Patrice, The problem with the CS3 is in centering the print. The Print quality is not determined by the CS3 software. If I understand you correctly, a problem may likely be the profile of the paper needs to match the profile specified in the printing dialog box. It was very hard for me when I started out. Do not be disheartened. May I suggest tutorial on printing might help. Epson is one of the best, I have a 9000, 9500, and a 7000 and they all run on CS2 and CS3. I produce the best giclee prints. If I can you can. Trust me. Profiling everything to the same standard is a must.
It could be a paper profile issue, but I’m not the only one who’s reported dark, overly magenta or overly green, muddy prints.
One solution I’ve seen is to let the printer handle things. I tried that too and while that is better, it’s still lousy.
I read where another forum member suggested using Photoshop to manage the color, then under color controls use gamma 2.2 with a brightness factor of "2."
Well, if you set Photoshop to manage the color you don’t have the option to select the gamma setting, so obviously there’s something off in their workaround instructions, but they were having the same color issues I’m having.
OTOH, I’ve had great success with Color Management since version 5.5, so I know that it used to work for me. I keep having the feeling that somehow my profile is being applied twice.
And I’m delighted to hear that you’re not having a problem. That reinforces my instinctive feeling that I have something set wrong somewhere. And in that case, I’ll keep at it.
Don’t believe everything you hear Patrice! the printing in PS CS3 is a piece of useless crap for all users on a Windows platform. You should not be having to look for a work around this problem, it should all be straight forward workflow from editing to printing.
I have a feeling you will be knocking your head up against a brick wall. waste a lot of patience, paper, ink and money trying to solve a problem which is primarily an Adobe CS3 design and programming issue, and you will probably create more problems for yourself by trying to change your printer profiles especially if they worked ok in the past.
I found my only solution is to use CS2 for printing, not ideal…but at least a work around until Adobe get their act together and sort this total shambles out, which at the moment by all reports does not appear to be in the cards.
Just to ensure we are all singing from the same hymn sheet here, do I understand correctly that the main bone of contention is the fact one has to keep going into the Print Driver dialogue to reset one’s personalized settings?
I too noticed this. In previous versions, Photoshop appeared able to open the driver with the last settings remembered, whereas in CS3 it opens with its (the Printer Driver’s) defaults instead.
In my case, I need those defaults to be "Paper type", "1440dpi" and "No Colour Management". So I just changed the defaults.
Control Panel>Printers, right-clicked my chosen printer and selected Properties. I put in my preferred defaults which are now set every time I select that printer.
The only occasion I need to alter the settings are the odd time I might need to use that particular printer with a different media. But that’s how it was in CS2 too!
Am I seeing something here others aren’t? Or am I missing something of a wider issue?
I have two printers. One which always has photo paper loaded for running contact sheets, flyers and passport pix (my photo print work goes to the lab). The other has plain paper loaded for letters invoices etc.
Each has it’s own driver (on three computers) and each has its default settings adjusted for the appropriate media. I just "print" from CS3 and just "print" from Word, Quickbooks etc without any faffing around.
CS3 is certainly different in the way it handles printing, but since setting the Printer driver defaults, all is sweet.
Do you really? Is your photo printer the system default? I find that I have to reselect my (non-system default) photo printer(s) each time I open a new file. That’s not too bad.
But I print on a variety of papers, in a variety of sizes. I did reset the defaults of my most commonly used photo printer. I figured that I print 11 x 17 most often, on matte papers that use Epson Enhanced Matte as the profile basis, high speed off, 1440 dpi, no printer color management. The printer set to these defaults works fine (after selecting it for every new file), except…
I do my proofing with a matte paper that feeds from the sheet feeder. The final prints are on a heavier paper that can only go through the rear feeder.
So, when printing final prints, I have to first select the photo printer, then go into the printer driver to change the paper source to the rear feeder. Now I COULD add another iteration of the Epson 3800, with default settings for the "final" prints. Then I would just have to select THAT printer for every new "final" print. But sometimes I print those files on 13×19, 17×22, and even 8×10. I have to create default settings for each of these sizes and feed options, or I have to select the settings for EVERY SINGLE PRINT.
I would have to create the same plethora of default setups for printing on glossy or luster paper with the photo black ink. And I would have to repeat the whole process for my other printer, the R1800.
The only occasion I need to alter the settings are the odd time I might need to use that particular printer with a different media. But that’s how it was in CS2 too!
For many of us, it’s not odd to use different media. And yes, you had to alter the settings in CS2, but it would remember them until you were done printing with that media.
CS3 is certainly different in the way it handles printing, but since setting the Printer driver defaults, all is sweet.
Well, I’m glad it’s sweet for your workflow, and that it’s not an issue for you. I think that those of us who are complaining have different requirements and relied heavily on PSCS2/Windows printing behavior, the loss of which is not easily worked around.
First, I would agree that the vast majority of complaints have been related to Photoshop resetting settings to a default every time, but it looks like there may be another bug too. At least on my machine.
In a small forum I run a member posted screenshots of his setting and then I posted mine. He noticed a discrepancy and said that my setting for "Printer Profile" was incorrect, that I had chosen the printer, not the paper selection. Well… I don’t have the ability to choose a paper.
This is what his settings look like:
When I try to make a choice from the Printer Profile button, here are the choices I have:
(I first tried Adobe 1998, since that’s the color space I’m working in. That gave lousy prints too.)
It would appear from your post that the paper profiles for your Epson R2400 are not installed in the proper place on your computer. The correct path to the proper folder( Color) is as follows:
C:/Windows/System32/Spool/Drivers/Color
Perhaps you should go to the Epson Download page and download and reinstall the latest drivers for your printer. The installer should place the profiles in the correct folder and they will then appear in the list.
Another option is to download Epson’s "Premium" profiles for this printer. Epson has made available improved profiles for their papers. You can download them here:
Extract them, then right click on each profile and select "Install Profile" from the menu. They should install in the proper place and show up for you to select.
Epson does have a recent printer driver for the 2400. It’s Version 6.5cAs,dated 5/22/07, and includes the, ahem, "Adobe Improved Printing Experience". If your driver has an earlier date, it is worthwhile to follow Bob’s advice and install the latest drivers. Since they are also Vista compatible, the centering issues that people are having may have been addressed.
I recommend also downloading and installing the premium profiles I linked to. On my Epson R1800, the premium profiles delivered subtly better shadow detail. Noticeable to my eye, anyway
Perhaps you should go to the Epson Download page and download and reinstall the latest drivers for your printer. The installer should place the profiles in the correct folder and they will then appear in the list.
Curious. When my initial prints were so bad I went to Epson’s site and downloaded what I took to be the latest driver that would work with my OS. The prints with the new driver were just as bad as before I installed it.
I’m going to connect the USB cord and reboot to see which driver I currently have installed. I’m tempted to uninstall the printer and begin again.
I finally did uninstall and then re-install the printer. With this installation I was taken to Epson’s website where I had the opportunity to download 3 sets of profiles, one for glossy prints, one for matte and one for the artistic papers (what I’ll be using most often), so I downloaded all three, and I now have paper profiles in among all the other choices I already had.
I’ve made one print on Epson’s heavyweight matte paper and it is acceptable.
Now, off to install my old Epson 1270, so I can deal with the printer default issues that are plaguing everyone else!
Thank you all for your help!
And, would it be a problem if I delete all the files that are not paper profiles from that folder?
I recognize them as profiles one can choose from in Photoshop’s own color management preferences settings.
As long as you are certain you will not need those profiles in Photoshop or elsewhere, go ahead and delete them or move them elsewhere for backup. Copies of the standard profiles installed by Photoshop are also stored in c:\Program Files\Common Files\Adobe\Color\Profiles and the \Recommended subdirectory, so you don’t need to back up these files, which can easily be reinstalled if needed.
try this: (this is for the 3800 but i think will work with the 2400 too)
First:
Go to Control Panel and open "Printers and Faxes". Then right click the Epson 3800 and choose Properties and on the bottom "Printing Preferences". Choose the 3rd tab from the left (on the top) – the Layout tab – and on the bottom un-check the "Optimize Enlargement" box; that way you won’t have to uncheck it each time you want to print.
Printing with the Epson 3800:
In the printing box, pick the Epson 3800 Then click on "page setup"
On the Main page, under "Media type" choose the type of paper – each paper manufacturer will give you the information about which to choose if you’re not using Epson paper
After checking the "Custom" box, in the bottom of the page, check "Print Preview" and then in middle of the page choose "Advanced" Choose the media type (should be already picked) pick print quality (1440) choose high speed (if printer aligned) and nothing else in the boxes below this
on the right side of the screen under "printer color management" choose "icm" then under "icm mode" choose "icm basic" under that choose "adobe rgb" (if that’s your working space) then check the box "Show all profiles" – this is important! Then choose the right profile – either an Epson one for Epson paper or a profile provided by the paper manufacturer.
Click OK.
on the second tab "paper"
choose the type, size and orientation of the paper – note some papers have to be printed via the back paper holder in the Epson 3800 (usually matt papers)
on the third tab *de-check* "optimize enlargement* – it should not be checked if you’ve done the first step
I’ve compared this with "let Photoshop handle the colors" in my CS2 and I can’t tell the difference now – note I’m using an Eizo CG210 calibrated with an Eye-one Two weekly.
note: i have heard that epson and adobe are working together to fix this …
I upgraded to Photoshop CS3 Extended (NO manual provided) and just today tried to get a decent print from my brand new Epson R2400 K3 printer.
I’m on a disability income. This is a huge investment for me — especially when the resulting prints are worthless. They are in fact, nothing more than a total waste of ink and paper.
I’m using Win XP Pro. My computer is calibrated with a Gretag MacBeth Eye One. I have my color management settings set up per Ian Lyons’ excellent instructions on his website. Followed his instructions for Printing scenario 2, CS3 Color Printing Management. I made sure color management was turned OFF in the printer dialog.
I don’t know what else to do to get this to work correctly. To say that I’m disappointed with Adobe’s latest version would be a gross understatement.
I saw Bob Levine’s comment that one can get a refund on PS CS 3 for 30 days. For me it’s too late for that.
Besides, I don’t want my money back. I want Photoshop to continue to be the Professional Quality program we users have come to expect.
Paz, I looked at your setup and certainly, picking the printer as profile is wrong. I see no paper profiles either, so make sure that whatever you D/L, they appear in the list. You should be able to, after unzipping, right click the profile and "Install Profile" should be a selection. Click it and be done.
A good check that it is so is after doing the installation as I said above, right click that profile again and now you should see "Uninstall Profile". This verifies the installation. Cancel out instead and go to your list to find them, They may be cryptic so be sure you know the name.
There’s in there now, Larry. At least some of the fancy ones, glossy papers, matte papers and artistic papers.
Good old Plain Paper is NOT there, however. Guess I have to keep my 1270 around for everyday stuff.
FWIW, I’m still not happy with the prints I’m getting. They are not nearly as ghastly as the initial go round, but they are not up to snuff. Not with Photoshop managed OR printer managed. sigh…
BTW, Larry, where have you been? Please email me for our new address. John L too.
I’d be happy to run a print for you on my 3800 for comparison, Paz.
I lost a bunch of uRL’s some time ago when I had my HD crash as I tried to partition it. The damn program was supposed to be a safeguard aginst crashing, and the first thing it did was crash the system!
So I don’t have any addresses, but I do have e-mail addresses, so I’ll send you a note.
My second contract at Intel expired, and my photo client is picking up. I am so glad to be out of Intel. Not so much the folks but the place to work in really sucks. It took so much gumption from me just to walk in.
Good old Plain Paper is NOT there, however. Guess I have to keep my 1270 around for everyday stuff.
I don’t think there IS a profile for plain paper — I’ve never seen one among the list of profiles in the color management setup.
You should be able to select plain paper in the printer driver, though. In the K3 printers, plain paper will only be available when you have the MK (Matte Black) ink loaded.
So — if you have the MK ink in the printer, just select plain paper in the printer driver and let the printer manage the colors.
I’d be happy to run a print for you on my 3800 for comparison, Paz.
That would be nice. Are you printing with CS3?
Intel
Hopefully all will work out well in the end. Good to hear that your photography business is picking up. Hope the shoot for the architectural site is going well. I don’t recall you having mentioned it in a while.
Looks to me that with Adobe not going public and be quite open about making a cock-up and giving us a clear indication as to what they are planning to do about this problem and or if there is any likely hood of it being resolved in the near or distant future other than saying they are looking into it, then I can only conclude that they "maybe" will attempt to resolve the printing problem and then wait and re-package it as CS4 to gain a few more bucks out of us. I maybe wrong but Adobe are doing nothing to reassure me or anyone else from what I have read in all the post. It would at least show some respect for their customers if the would tell us and give us a little more info. I wonder what your opinions are.
AFIK Adobe is dealing with two contradictory internal rules on this:
1) Only bugs known to exist PRIOR to going gold get fixed in that version. Post-release issues get addressed in the next full-version release, if then. This rule was established just prior to the release of CS2.
2) A new full version release goes out the door every eighteen months, ready or not. That’s from the beancounters just recently.
Well sadly I have been in defense of Adobe because we are business people too and we should understand the factors involved in our constant fight to stay alive and grow. I have started to jump in business and have no time for this foolishness. I have switched back everything to CS2 and now I am just disgusted with the slow response that Adobe has shown with this problem. I hope John Nack catches this since I have a high degree of respect for him and the balancing act he has to do daily. The Photoshop culture is experiencing a shift in it’s membership.
The problem is that Adobe seems to think that they’ve fixed a problem that didn’t exist and consequently those of us that think that this is now a problem are of course wrong because the problem has been fixed.
Ahead of you, JJ – convoluted this may be, but I’m working CS3 on the desktop, saving the files to the networked laptop and CS2, then printing back over the network as the printers are hooked up to the desktop PC – if that makes sense…..
This seems to be working fine and saves continually having to close and launch CS2 & 3 alternately.
"For many of us, it’s not odd to use different media. And yes, you had to alter the settings in CS2, but it would remember them until you were done printing with that media."
Add me to the list of folks who are giving up on CS3 and returning to CS2. I can’t believe that Adobe hired such incompetent people to write the print programming for CS3. I’ve never written a line of code in my life and I could have come up with something better than the mess in CS3. Adobe should be embarassed. What happened to "common sense" programming?
I can’t believe that Adobe hired such incompetent people to write the print programming for CS3
Go right ahead and go back to CS2 but to insult people you’ve never met or know nothing about is uncalled for. You have no clue how or why these changed came about.
I’ve never written a line of code in my life and I could have come up with something better than the mess in CS3.
"I now have CS3 operating in an XP operating environment. But printing on 4×6 paper is unpredictable. Sometimes CS3 will print my image full frame with appropriate margins on my Epson R1800. But more often it prints a reduced version in the upper left quadrant of the frame, and just as often it prints a 70 percent version in the upper left portion of the frame. I’ve tried all the options but I can’t get consistent results."
Interesting, I am getting the same results using an HP inkjet printer. It’s very unpredictable, I am printing 7×10 photos on standard 8.5×11 paper and every once in awhile I get a tiny thumbnail in the corner, or I get a partial version that is larger but is not the entire image, it is just 1/4 of my image printed 1/4 of the size!! Lots of paper and ink wasted.
And forget the "centering" feature, it is totally worthless and no matter what settings I try in CS3 or my printer settings I cannot get my images to center on the paper.
I also hate the fact that an extra window pops up every time I want to print something. The window has features I rarely use, and even dumber, it duplicates some of the same settings that pop up in the following window, the regular print window. Moronic programming at its finest.
I think that the same person who botched the printing features in CS3 used to work for HP. When I open the HP Print window to select paper type I select the box that says "Paper". Then a drop-down appears that gives just one choice – "More". So I select "More" and what option do I get? "Plain Paper". So then I must go to a different tab altogether, select another drop down box, and then scroll down to find the right photo paper.
Of course, "Portrait" and "Landscape" modes are on yet another tab. And other settings that one always uses are on different tabs as well! Even a third grader would know to design a print box in that ALL of the commonly used selections should be on the FIRST page of the window, and that seldom used settings be placed under tabs. Sheesh!
I’ve never written a line of code in my life and I could have come up with something better than the mess in CS3.
I love it. As a programmer that means "even though i’ve never designed a thing in my life i could do all my design work myself because i know how to use photoshop." but hmm… i wonder how my designs will come out?
don’t blame the programmers. they just do what management wants. blame management.
Have you tried updated your printer drivers? I know that Epson has posted new drivers for many of their current printers — don’t know about HP or Canon.
Couldn’t help but notice that it seems after all this time that everyone is still flogging a dead horse. Not that Adobe will notice. I wish you good luck.
I think Dave Polaschek over on John Nack’s blog gave us a clue to this fact early on in the piece when he said:
As for when fixes will be available, I just don’t know. I wouldn’t know even if I had every problem fixed today (but I don’t yet). That kind of decision is made a few levels above my pay-grade.
IOW, the management has extended the middle finger, and has directed Dave to wear the flak.
I too have suffered print problems since upgrading to CS3 from CS2. The preview in CS3 looks good but the print is shrunk/cropped and offset to the top left corner of the page. The problem is intermittent and occurs with different paper sizes and color management settings. My workaround is to enable print preview in the Epson 1290S driver so that I can detect when the print is corrupted and abort accordingly.
I have also experienced a repeat of an old problem that I first saw with v.7: when selecting the option of printing a border, the border only prints around one quadrant of the canvas.
Both of these problems can be hugely wasteful and very frustrating.
I can’t believe adobe’s not doing something about this! knowing the company’s great response in the past to user concerns, especially this many!!!, i’d say it’s near mind boggling!
perhaps they’ve gone insane.
just give the users what they want adobe and put the damn thing back to the way they WANT it!
Maybe my lack of multiple printers on earlier PS versions puts me at a disadvantage, but as of the moment, I have both an Epson3800 and the Canon i9900, the Canon installed on my second computer, networked to the main computer. I find no heavy duty problems, and when I run the 3800 it goes to a default I have set up, which is enhanced matte 13×19 color ps management, Pro EHM profile. it comes up all the time, and so long as I do not close the file, it stays.
If I export to the Canon, the same conditions apply. That is, it stays where I set it until I close the file, as usual.
What I would like to see is a set of defaults, say one for color, one for b&w, one for matte and one for premium Luster.I can live with 13×19 as the default for all of them.
My biggest complaint is probably Epson programming. When I switch to Advanced B&W, the color management switches to the printer, but when I switch back, it stays as printer managed. That’s a pain. I have to reset both the management setting and go find the profile. Especially when you have quit for the day on b&w and start the next on color.
Oh, and I did have Cooper’s problem, the offset cropped print, once. I thought it was a problem of settings but I could not find anything wrong. closing and opening the printer restored position.
What I would like to see is a set of defaults, say one for color, one for b&w, one for matte and one for premium Luster.I can live with 13×19 as the default for all of them.
I think you CAN do that, by adding another iteration of your printer (in Printers and Faxes) with those defaults and giving it another name. Then, of course, you would have to scroll through your list of "printers" and select the proper one for each file you wanted to print.
…so long as I do not close the file, it stays.
And that’s the problem I have with CS3. With CS2 (and previous), those settings would stay until I changed them, or until I closed Photoshop. So I could go on to print the next several files without having to reset everything.
I print on a variety of sizes (and surfaces) on two photo printers. So creating a whole slew of "printers", or even actions would be very unwieldy. And frankly, silly, compared to the (relative) ease with which earlier versions handled printing.
I agree that CS3 is different than at least CS (I didn’t run CS2 all that much) but as a matter of fact, anytime I opened the print dialog, unless I just happened to redo the last print done, I would have to change things anyway, so it makes little difference if I have to start from default or from last job. Default has it’s advantages because you always know what that is.
I guess it really depends how you work. I like to get a number of files ready, turn on my printer, and print several different images while I have the printer going (saves ink that way–you lose a little with each printer startup process). I have the printer’s defaults set for the paper/size I use most often (a proofing setup), but a lot of the time I have to set the printer differently from the default. Depending on the paper, I might have to choose the rear feed, or a different ink density preset. With any version of Photoshop/Windows earlier than CS3, I could set up the printer to use a particular paper, with particular settings, then print my entire batch of files without touching the printer settings again — because Photoshop remembered those settings until I changed them, or until I closed Photoshop.
Working in this way, using the former printing behavior was very efficient and productive. Now I have to reset everything every time I close a file.
as a matter of fact, anytime I opened the print dialog, unless I just happened to redo the last print done, I would have to change things anyway,
That’s not my experience, unless you wanted to print on a different paper, or a different size. But if you wanted to print 6 or 8 different files on the same type and size of paper, you wouldn’t have to change anything on versions prior to CS3 — just click "Print" — unless you closed Photoshop between files.
As I said, how the changes affect you depends on how you work. There are quite a few of us who were using the former printing behavior to our advantage.
Default has it’s advantages because you always know what that is
Sorry, Larry, but that is not the case if you have more than one printer installed. I know what default is for the 7800, but switching to the 2400 means a totally new setup, every time. It defaults to the 7800 settings, which is clearly a nonsense.
how about switching the default before starting photoshop if you know you’re going to be working with a specific printer? (i know, major kluge)
Yeah, you can do that. But that means you really don’t have a "Default", because you have to constantly change everything to match your printing session.
Much easier on CS2, where I have the default set to my proof settings. I usually only have to tweak a couple of settings from that default if I’m printing on a different paper. Then Photoshop remembered those settings — and the selected printer, even if it wasn’t the system default — for the entire printing session.
I agree, though, that not everyone will notice anything much different. If you open up Photoshop and only print one file, the behavior is the same as earlier versions.
That was the obvious workaround, Dave, but I also have an old 740 which I use for rough proofs with 3rd party CIS ink, and at times I’ll have all three going at the same time.
I no longer have the sharp brain of a 25 year-old, and CS3 became an early onset Alzheimer’s test for me. The confusion was frightening on a busy print day, particularly when CS3 threw in one of its unexplainable inconsistencies.
Obviously some others defending CS3 printing haven’t experienced one of these yet, but it will happen if you use a 2400. You’ll have everything set just like the last print which printed fine and suddenly the paper size will have changed – like what happens when the CS3 preview window decides to show you the A3+ page dimensions with the new file centered as desired as with the previous print and shows as A3+ in the paper size boxes, but when actually printing it cuts off as though it thought there was A4 paper loaded. Go back to the Print window, and voila! – there is your image now presented in the CS3 preview as if on the default A4 paper, as the paper size boxes also now indicate.
At first I thought that this was brain-fade, but I was meticulous on the last print I ever did with CS3 and it happened again. I had done progressive screen caps to back my brain up, and sure enough, it was CS3 that had screwed up.
I reported this inconsistency in one of my first grumbles about CS3, but obviously not many people using a 2400 swap paper sizes during a session very often. This will happen if they do and don’t set the size in use as default. The only other way is to set up the job and print to Epson’s print preview stage, then cancel and set the whole thing up again. Every time.
By the time it is taking and the silence from Adobe on progress I have to conclude that CS3 printing is unfixable and nothing can or will be done about it. Epson have updated their drivers but are still pointing to Adobe as the source of the problems (i.e. it is not a driver problem), and I’m inclined to side with Epson on this. Reading Dave Polaschek’s responses on John Nack’s blog helps that position no end.
and at times I’ll have all three going at the same time.
understood. obviously not a catch all. but for sessions where you know you’re going to be doing a bunch of proofs you could set your proof printer to be the default.
still needs to be fixed in my opinion. someone should write a letter. XD
I’m having an issue when printing. I’m using an Epson 4800 with 16" roll paper. I have set borderless printing and when I print one side of the print has about 1/8" blank. Called the support and they said that I need to update my Epson drivers which I did with the issue not being resolved.
I’m wondering if anyone else has had or is experiencing this. If so I would like to know if anyone has a fix.
I guess I am fortunate not to have the 2400, Fred, as the only inconsistencies I have experienced in CS3 have been of my own doing (mostly!). OTOH, all my software exhibits some sort of inconsistency from time to time, and most of that still traces to something stupid I did, usually due to impatience! (I lost Task Manager last week that way. Really! I had to do a Restore Point to get it back).
I did have an image printing out on an upper left corner, but on checking the settings, I did have the print off center so I could trim to size with one cut, and I didn’t reset it for the next print of the same image but resized. Duh!
I note that Mac has had the "problems" we now have as Dave P brought both platforms into compliance with each other. A good engineer will do that, if only to protect his own sanity! The price is grumbling and sometimes, flaming, and said engineer will go "Ooops!" and set about to bring all the feedback into the next mix. I think I can pretty much guarantee that when the Fix is implemented, there will also be some surprises with it. More grumbling, I suppose.
The most amazing thing to me as I re-entered the technical work force AND decided it was time for digital photography was how utterly stupid I felt when first confronting computers. I had to learn MSDos, AND two versions of Windows, (now up to 5, no 6, with Vista) AND PCB Layout AND Schematic Capture, Word, Excel, Corel,….Eeeek! Never in my life have I ever felt more incompetent than sitting at a computer and going "Huh?" when nothing happened, even as I followed instructions (they were not quite correct, but how was a fella to know that then?). The point of all this is that I did learn this stuff but as soon as I encountered an updated version of an app, or was given a different program entirely (Mentor vs OrCad, etc) it’s back to stupidsville for a while.
So, from the programmers point of view, the Printing app for Windows was a lemon, but we made really good lemonade with it. Gourmet lemonade! Now They offer no more lemons and we still have to make gourmet lemonade, as our clients expect it.
Prints look too dark in CS3 from an Epson 3800? Well, click on the soft proof for the paper used, and Damn! in does look dark. Correct with the soft proof operational and the print now looks great! Earlier PS printing was a joke to correct with soft proof. It was Perhapsatron printing.
Larry, I am as computer literate as I need to be and have no problems understanding or operating Photoshop as I need to. Have been doing so since 2.5 and that was on a Mac. I switched to Windows with 5.0.
Over the various later versions there have been problems which were ignored/denied by Adobe (most notably the 2GB ram handling of CS) which were fixed with the next version (surprise, surprise), despite the denials at the time. In the earlier versions bugs were voluntarily and rapidly fixed by Adobe (sometimes before us users knew they existed), but that was when they cared about their customers.
None of these problems has been anywhere near the debacle of CS3 printing, and pretending otherwise is pointless. It has caused real expense and grief to many aside from the excuse of bringing platforms into line. There are problems here that run deeper than that.
There is no getting around the fact that if you have more than one printer installed and particularly if one of those printers is of an "unfriendly" model to CS3 (by that I mean one that they obviously never bothered to test during either alpha or beta stage of CS3 – and the 2400 is hardly a rare generic thing), then using CS3 in a commercial print production sense is a totally retrograde step to using CS2. In fact it is near as damnit impossible unless you are a masochist or enjoy wasting time, ink and paper.
I’m happy for you that the adjustment in soft proof works well with the 3800 and that any centering problems have been easily worked out. Let me run this past you, though:
Soft proof for both 7800 and 2400 with their respective correct paper profiles look and both print fine and equally in CS2. Same files, same profiles, and the 7800 prints fine, the 2400 prints 1.5 stops dark in CS3. The only cure appears to be to have another profile made for the 2400, but there is no logic or plausible explanation as to why that should be necessary or expected.
With the 7800 when first using the newly released CS3 trial (not beta) there were a couple of surprise truncations of panoramic prints even though the canvas length was correctly entered in the paper size boxes, the expense of which has meant that there is no way I’m ever letting CS3 near that printer again – or at least until a patch is released and positive feedback has been posted. At the risk of droning – I’ve never had any problem with any setting, size or an unexpected result with CS2 (operator mistakes aside – but they were always easily corrected because the erroneous settings reliably remained), plus it is so much quicker and easier to use once up and going that I see no reason to use the CS3 mess. (To be perfectly honest, if it wasn’t for ACR 4 and Bridge 2 I’d see no reason to have Ps10 at all for what I do.)
There is no learning curve needed here to cure all of this – something is badly broken. What’s more, DP has as much as admitted so.
Too bad I no longer have access to the 9600 to test this out. Nevertheless, I am running the 3800 successfully, both standard sheet and custom out to 36" or so, with the only problem showing up is getting the mechanical aspects to run correctly. That is, accepting the paper in the back slot.
I have the Canon i9900 available on a network and the 3800 directly from this computer. I do have to designate which printer is default, and also, what setup for the 3800 is default when using that printer. It is inconvenient for sure, and lacks the smooth transition one should find obtainable in today’s computation. After all, it is computable!
But I don’t find it so much as a failure in the sense you do, but rather, a failure on the part of the new guy on the block to have grasped just how the earlier code was so successfully incorporated into a worthwhile workflow. Bad for us, and hopefully, resolved in some sort of reasonable time frame. I suspect, however, that this will morph into PS11 at an additional cost to us.
Meantime Fred, keep up the good work and remember
"Ignoramus, Illegitimate, Non carborundum!" π
BTW, getting a smooth workflow from some network printers at Intel made these problems seem trivial!:D
I didn’t say there is no problem. There is a problem. I can see that! But it isn’t a failure of software. Look, CS1,2,and 3 won’t run on Windows95, or 98. Is that a failure on the part of those programs? For the few folks that run 98, it certainly is. I’ll bet there was outrage with some of those folks too.
Decisions were made that changed the way CS3 runs. Those decisions screwed up printing operations for many of us here. For my part, it resulted in changes in the way I run my prints. I found those changes to be trivial for me, but not so for others. And I support efforts here to rectify the situation, even though it will result in my having to change again to accommodate them.
I cannot speak for the Epson 1270 which Paz uses, or the 2400, as I don’t have either. It certainly sounds bad and needs to be addressed. But as I indicated in my last post, expect to have to pay for it.
My 8+ months at Intel opened my eyes to the realities of the computer world as it is at the moment. It is what it is and we deal with it best we can.
The problem for me is that I have to open the image up in CS2 and print from there as I can’t rely on it printing in the right place in CS3, even though I make sure all the right settings are selected. Yes I could print with print preview on my Epson printer, and I will see that the print is not going to print in the right place and start all over again but why should I have to do that, its time wasting and annoying. Adobe should have thoroughly tested CS3 before release to make sure it worked properly and at least offer those of us who are having problems a fix for the problem.
Something I am tending to do, which actually started with CS, is to drop the print on a canvas the size of my paper. I usually have 1/2" borders minimum anyway, and this assures the print being where I want it.
What efforts? Apart from a few platitudes there is no indication of what, or when, this will happen. Zip. Nada.
You’re wrong, also, about the software not failing. Reread my description of the paper size erratic behavior and tell me that’s not the software glitching. Or the difference between the 7800 and 2400 behavior compared with each other when printing with CS2 vs CS3. It’s erratic, and that’s NOT operator or computer error, its the friggin’ software.
Your experience with the 3800 does NOT translate to all Epson printers, and that non-translation varies from printer to printer. That’s the fault of the software.
If the software was working properly, then the same file, soft proofed with the correct paper profile for each printer, and applied with the same settings, should print the same with each Epson printer (that’s what colour management is supposed to be about, isn’t it?). When it doesn’t with CS3 yet does with CS2, then it is the software failing, pure and simple.
I can’t see how you can think it is anything else. Particularly when there is no user setting to correct this behavior within the software.
Again – it’s more than just off-center printing and unsticky settings or a change in the protocol. There is something decidedly screwed up in the software. Maybe they commissioned CS3 using a 3800 – if so then you got lucky. The rest of us got screwed.
I don’t understand that either, Fred. But I do know, from enough failures at Intel to properly run tests, that the solutions many times are not all that obvious. We saw that here as well with installation problems of CS3, particularly with installations on computers running the beta version. Again, I had no problems but others did.
Of course my experience with the 3800 doesn’t translate to other printers. I said I would like to try it on the 9600, but I no longer have access to it. I would go so far as to say my experience with CS3 and the 3800 does not necessarily translate to other 3800 installations.
When I ran the beta version, I also printed in CS2(which, in my installation, got the colors slightly different from CS… better, IMO) and so when I installed CS3, I held my breath. It worked, with noted variations from CS2, perfectly with the i9900. It is working very well with both printers installed on this system, running on two computers networked. My workaround is to designate the default as I choose what I am doing. I expect the next generation or any fix from Adobe not to need this workaround. For me, this is preferable to exiting CS3 for CS2 in order to print. That certainly needs to be addressed by Adobe.
It comes down to this: Why are not the printing problems the same for everyone? It’s a key question, and my contribution here is to offer my results. It isn’t meant to be a put down of your results, or anyone else’s What it seems to me to be is that Dave P got it wrong because he may not have thoroughly understood that what he saw as problematic actually was an asset, which he removed or altered. But I may be way off base here!
I’ve been a lurker on this thread. Just dropping in to say I have the same erratic settings behavior on my Epson 4800. Here’s to Adobe fixing this in a point release whether they say they can or not.
Let me add that the Minolta Laser printers are a total f##king loss in CS3. The need to hold your nose, wiggle your ears, jump in a circle on one foot, with whistling "Hit me with your best Shot" is an udisputable software blunder.
I am past ready for a fix. I have held off from ugrading my Adobe video applications and Flash tools until this issue is resolved. It is the only power I have. This company has serious integrity issues that aren’t even being addressed.
Adobe has won. They made it past the 3 month mark without this issue in any major article or story. They will use this user apathy to keep going and not look back. They are not working on a fix either, there is not one report of testing being performed. Dave P. is a liar! There is only one solution that would be able to prove me wrong. A long overdue, already well funded, PC tested working version of PSCS3.
I think the people we’ve been talking to are not in the game when it comes to update decisions – I wouldn’t necessarily blame them or doubt their sincerity. It’s obviously higher management and the bean counters responsible for this abysmal attitude.
It would seem to me then, if it’s bean counters, the beans they are counting big time come from users who have little concerns about the printing issues.
Agreed. I think it would be a fair assumption that the majority of CS3 product users would have little interest in or need for colour managed photographic quality printing themselves.
The big users would have requirements for color management also, but there would be many users for printers over a network. By the time you get back with changes, someone else would have used it, so defaulting to a basic setup, as I have on the 3800, makes sense. What puzzles me is that certain problems like the image being offset would happen there also, and would be cause for complaints. Unfortunately, those folks don’t come here.
I would also expect these folks would be using a rip, which then negates any screwups from PS.
Yes, Larry – my supplier was supposed to send me a demo of one (I can’t remember which one it was exactly), but for whatever reason that never eventuated. I must remember to ask him.
The expense is off-putting, though – I’d have to substantially increase output/sales or (horrors) take on other people’s printing jobs to justify that, I think.
At the moment I’m OK with printing using CS2.
As you point out, I also think rips are the reason that we haven’t seen a big CS3 printing backlash from corporate users and labs. Wouldn’t it be nice if CS4 included a rip? Sure would fix this dilemma!
I could really dream on and have Adobe supply a rip free as a dot update for CS3 π
Fred, I found an interesting variation in Color management on the 3800. In the Color management section of the PS dialog one can pick "Document" or "Proof". I have been using Document, but I decided to try Proof. The trick is to have the soft proof in place on your image for the paper selected, then the proof setup comes up "Current Custom Setup". You can select "Simulate Parer Color" then run the print. The results are astoundingly accurate.
Don’t recall anyone talking about Canon, but I’m using the MP830 and also had an issue with a centered image printing way off the corner of the page. I went to Canon and downloaded the drivers, which I am pretty certain were not updated. I installed them anyways and now my images print centered.
On the very longshot chance you haven’t already done so, it might be worth reinstalling the printer drivers – it did the trick for me.
Thanks, Larry. From memory that sounds a lot like the solution RamΓ³n came up with for the Mac. I think I tried it at the time, but I’ll give it another go following your instructions exactly.
Hear, hear C Joyce! And to think this thread is still active. I can only breathe a sigh of relief that CS3’s printing nicely on my HP5000@ work – however it’s complete crap on my Minolta color laser @home. Word has it that Beta CS4 is only a short time off, lets keep our fingers crossed that someone looked into this eh?
This is interesting – and infuriating. My Epson 1270 is also having "issues" with CS3, and it’s wasting a lot of paper and ink, not to mention time. I was hoping it would be "my" problem, therefore an easy fix. When I had a page I was printing and the image was on the right side of the page on screen, it printed in the center of the page, and a couple of inches were off the edge. I have also gotten the seemingly popular small image in the top right. All my settings, paper size, etc. made sense and have worked seamlessly in CS2. When I finally get it to print the way it should, then the next page I need to print is the opposite orientation, it takes a lot more time and tries before it prints that one properly. Like many others here, I’m having to go back to CS2 for printing. Since output is one of the BIG reasons to have these programs, what is the point of ignoring this problem? They’re so big now that a large number of highly annoyed users isn’t important? Thanks, Adobe!
Why should they care what we say until the problems make it into AT LEAST the mainstream digital imaging press?
If you want results, I suggest an email campaign to sites like: DPReview, CreativePro, PDN, and Luminous Landscape, etc… I’d also suggest emailing people like: Mark Gibbs and Scott Bradner at Network World magazine. David Pogue and Dvorak might be worth a shot too.
Get this the press it deserves OUTSIDE THESE FORUMS and you’ll see patches.
10.0.1 was supposed to contain the fix for the printing bugs that CS3 introduced in the name of "progress", compared to the perfectly acceptable CS2 behaviour.
Adobe went to great lengths to persuade disgruntled users that the new behaviour was an "improvement" but eventually admitted, after reams of wasted paper and gallons of wasted ink (not theirs of course), that maybe they had made a mistake.
With CS3 10.0.1 printing a 126 cm long panoramic photo on roll paper with epson R800, things go wrong. The preview in the photoshop printing dialog is correct, but the result on paper is less than 119 cm long, the last 4 cm. from the original image simply disappear, ant the previus 20 cm (aprox.) are compressed.
The same image is printed (with the same adjusting parameters) from other programs without any problem, even fron Phosothop CS2.
Hi you guys,just returned home having spent a long spell in hospital and had lost touch with what is happening with the Adobe CS3 saga. Glad to see you guys are still keeping up the pressure. Maybe there will come a time when Adobe get it right. Please keep posting your reports as I returned my adobe CS3 and got my cash back so I have no means of testing their fixes, so I need to keep an eye on the forums and your postings to get a true picture of the situation ( I don’t trust adobes reassurances or word that they have fixed it ) when they do fix it then maybe I will re-invest in CS3 if they don’t then I will have to be content with the hassle free CS2. Keep up the good work Norman
I am using a very old version of Photoshop — 5.0. Adobe no longer supports this and no help is available. Can anyone tell me what I am doing wrong when I attempt to feather the edge of a selection to create a vignette? I select and then go to feather diaglog box and enter a feather value. This has worked for me in the past, but not now. I even re-installed Photoshop.
Hi, I have a problem too with CS3… When I want to print a 100x300cm or longer banner with Epson 9800 the print preview of Epson doesn’t show the complete document. A1 to B0 jobs has no problem. At the print preview 1/3 or 1/4 of the banner is blank…With CS2 there is no problem. I install the updates for CS3 but problem is still on. I sellected the PDF printer as default.(I read this in a forum) I have 2 9800, 1 9880 and 5 4800 on a network… With CS3: If I save the banner in PSD, PDF, JPEG, TIF format doesn’t matter. Same problem. The funny thing if I try the job on Corel X3 as JPEG it doesn’t read anything on some PC’s, the print preview is blank. Some PC’s read the document with Corel X3. I think I have to go back to CS2…….
We’re having issues with an Epson Photo Stylus 1290 and CS3 – nothing is centered on the print out despite it being centered and orientated perfectly in the CS3 print dialogue. In fact beyond the actual print not being centered, there is roughly an inch gap between the top of the paper and the start of printing, despite items being at the top of the page on CS3. This is happening on all CS3 Creative Suite programs!
Any ideas? Systems are Macs on Leopard 10.5 Cheers!
I have EPSON Pro4000, Pro9600 & Pro9880. My PC is P4 2.8G, 2GB DRAM, OS is Win XP Pro, and installed CS2 + CS3 Ver. 10.01(CS2 and CS3 have
same parameter settings, Page file system memory over 8GB and 3 HDD for scratch disk). CS3 has 36"x54" printing issue. There is no problem with CS2. I had some 36"x54" size no good printing on 9600 & 9880. These NG printing have incorrect compressed image on the last 20% position, and kept about 15% blank paper. I do not trust CS3 for large format printing, too.
Ok, apparently my original work-around doesn’t work anymore because Adobe screwed-up with Vs. 10.0.1.
So, after HOURS of testing and testing and testing…..I have what may be a solution for printing panos with CS3 on an Epson 2200 (XP SP3).
What USED to work, is you set the custom print size using the Roll option, but Vs. 10.0.1 will now automatically change it back to A4. SO…..here’s the fix:
To print a pano: Go into the Printer settings and create the custom paper size to the size you need and SAVE the setting. Don’t just click the ‘ok’….you must SAVE this custom size. NOW, go into file->print with preview menu. Go to Page Setup and select the custom paper size you just saved. Look at the preview image and make sure you have the orientation correct.
This should work. I don’t know why all the engineers at Adobe can’t figure this out. Geez.
This thread seems to be the same thing I posted about Monday at 2:27 p.m. Pacific ("Page setup in Vista"). Do I understand correctly that this is a problem with CS3 and Vista (since I ran okay on XP machines but encountered the goofy printer setup situation when I switched my licenses to Vista machines (32 and 64-bit)? And more to the point, I guess, is this: HAS THE PROBLEM BEEN FIXED–I.E., REVERTED BACK TO THE CS2 TYPE OF PRINTER SETUP–WITH CS4?
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