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Hello,
I thought I might try and consolidate all of the solutions into a new, central thread to make this easier for those who come after me. Like many of you, I am trying to install Photoshop CS3 extended. The installer prepares the files, I see the blue setup screen for about a half second and then absolutely nothing It just goes away, no errors nothing.
I have tried everything I could find on this board (which follows in summary) and am hoping that perhaps someone has more information. The only thing I have not yet done is wipe out my system and start from scratch. Luckily for me, Im a photographer AND a computer geek But my god, I feel sorry for some people having to go through this.
There was never a beta version of CS3 installed on my computer.
Please help! LOL, frustration is an understatement. Or should I just shelve this thing, wait for Adobe to fix this and avoid a heart attack?
Thank you.
—System Details—
WinXP Pro sp2
AMD Athlon 64
Processor 3200+
2.00 Ghz, 2gb RAM
60gb free disk space on installation drive
Monitor 1 @ 1200×800
Monitor 2 @ 1024×768
(I meet the other system requirements as well, but they seemed negligible in this issue.)
Currently CS2 and Lightroom installed
—What I have done to date (Not necessarily in order)— Disabled all Anti-Virus software, Spyware, Adware, Firewall, Windows Defender etc. Clean start of Windows with nothing extra running
Copied Installer to Desktop
Uninstalled IE7
IE is already set as default browser
Uninstalled Acrobat 8
Uninstalled ALL Adobe products
Ran CS3 Cleanup Script all levels. 1-install 2-install etc. (http://www.adobe.com/support/contact/cs3clean.html)
Changed Boot.ini file to reflect /NoExecute=Always off – to deal with DEP. (http://support.microsoft.com/kb/875352)
Ran Microsoft Installer Clean Up Utility Flash Player 8 was not listed. ( http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=kb40 1528)
 However, a Flash Player was installed with another Program (Replay Media Catcher) Uninstalled, no help.
Ran several different registry cleaners, several different times. (Registry Mechanic, TweakNow! system and Reg cleaner)
Deleted the Caps database and backup (C:\Program Files\Common Files\Caps – and \Backup Caps.db) Deleted the CS3 Installers and Logs (C:\Program Files\Common Files\Installers) Disabled the Bonjour service (Start>Settings>CtrlPnl>Admin Tools>Services – ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## Disabled.
Manually Registered the jscript.dll file ( http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=kb40 1521)
Ran through Everything Other than Items 16 and 17 in Troubleshoot Installation problems ( http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=kb40 0992)
Uninstalled Itunes
Ran Disk Cleanup, and deleted files in Temp Folder
I thought I might try and consolidate all of the solutions into a new, central thread to make this easier for those who come after me. Like many of you, I am trying to install Photoshop CS3 extended. The installer prepares the files, I see the blue setup screen for about a half second and then absolutely nothing It just goes away, no errors nothing.
I have tried everything I could find on this board (which follows in summary) and am hoping that perhaps someone has more information. The only thing I have not yet done is wipe out my system and start from scratch. Luckily for me, Im a photographer AND a computer geek But my god, I feel sorry for some people having to go through this.
There was never a beta version of CS3 installed on my computer.
Please help! LOL, frustration is an understatement. Or should I just shelve this thing, wait for Adobe to fix this and avoid a heart attack?
Thank you.
—System Details—
WinXP Pro sp2
AMD Athlon 64
Processor 3200+
2.00 Ghz, 2gb RAM
60gb free disk space on installation drive
Monitor 1 @ 1200×800
Monitor 2 @ 1024×768
(I meet the other system requirements as well, but they seemed negligible in this issue.)
Currently CS2 and Lightroom installed
—What I have done to date (Not necessarily in order)— Disabled all Anti-Virus software, Spyware, Adware, Firewall, Windows Defender etc. Clean start of Windows with nothing extra running
Copied Installer to Desktop
Uninstalled IE7
IE is already set as default browser
Uninstalled Acrobat 8
Uninstalled ALL Adobe products
Ran CS3 Cleanup Script all levels. 1-install 2-install etc. (http://www.adobe.com/support/contact/cs3clean.html)
Changed Boot.ini file to reflect /NoExecute=Always off – to deal with DEP. (http://support.microsoft.com/kb/875352)
Ran Microsoft Installer Clean Up Utility Flash Player 8 was not listed. ( http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=kb40 1528)
 However, a Flash Player was installed with another Program (Replay Media Catcher) Uninstalled, no help.
Ran several different registry cleaners, several different times. (Registry Mechanic, TweakNow! system and Reg cleaner)
Deleted the Caps database and backup (C:\Program Files\Common Files\Caps – and \Backup Caps.db) Deleted the CS3 Installers and Logs (C:\Program Files\Common Files\Installers) Disabled the Bonjour service (Start>Settings>CtrlPnl>Admin Tools>Services – ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## Disabled.
Manually Registered the jscript.dll file ( http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=kb40 1521)
Ran through Everything Other than Items 16 and 17 in Troubleshoot Installation problems ( http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=kb40 0992)
Uninstalled Itunes
Ran Disk Cleanup, and deleted files in Temp Folder
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