CS3 problem when printing to Konica Minolta color laser printer

RK
Posted By
Ronald Keller
May 4, 2007
Views
489
Replies
3
Status
Closed
When I try to print from CS3 to a Konica Minolta magicolor 2400w printer the image is distorted when using other than 600×600 dpi resolution. 1200 x600 distorts the image by making the width twice as large and 2400×600 makes it 4 times wider.
No problem when using my other printers.

Any who could confirm this?

Regards,

Ronald

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JV
Jeff_Van_de_Walker
May 4, 2007
This sounds like a non-square resolution error we are looking into. What is happening is after Photoshop sends the print information to the print driver the driver changes the resolution to a non square resolution. At that point it’s too late for PS to correct this. No real workaround for now other than continue to print 600 x 600.

-Jeff
..
"Ronald Keller" wrote in message
When I try to print from CS3 to a Konica Minolta magicolor 2400w printer the image is distorted when using other than 600×600 dpi resolution. 1200 x600 distorts the image by making the width twice as large and 2400×600 makes it 4 times wider.
No problem when using my other printers.

Any who could confirm this?

Regards,

Ronald
CJ
C_Joyce
May 7, 2007
Wow, it must be the driver, since it worked perfectly with PSCS2! Oops, and it continues to work perfectly with CS2.

Very frustrating, when you only need a mirror to properly identify the problem, with source code that was readily available in a previous build that worked purrrrfectly fine.

600×600 is a joke when working with a product like PS.

Best regards,
Chris
C
Clyde
May 20, 2007
Ronald Keller wrote:
When I try to print from CS3 to a Konica Minolta magicolor 2400w printer the image is distorted when using other than 600×600 dpi resolution. 1200 x600 distorts the image by making the width twice as large and 2400×600 makes it 4 times wider.
No problem when using my other printers.

Any who could confirm this?

Regards,

Ronald

I have no problem printing to my KM 2450, but that is Postscript.

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