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I have recently installed CS3 Web Premium and the installation went smooth. But the first time (and every time since) I tried to open a PSD file I get the following error…
"Could not complete your request because of a program error."
This is on a relatively new Dell E1505 laptop running Windows Vista Home Premium (32 Bit) with 2GB Ram, Intel Core Duo T2250 dual core CPU.
Everything else ‘appears’ to be working OK. I can open Jpegs and make changes and save as a PSD but if I try to open ANY PSD I get that error.
I first discovered this problem trying to open a file I had created and saved with the product, then in the course of troubleshooting discovered that I couldn’t even open the sample PSD files that were included with the install. These same files import into Flash without a problem.
Any help would be appreciated.
Thanks,
Ray
"Could not complete your request because of a program error."
This is on a relatively new Dell E1505 laptop running Windows Vista Home Premium (32 Bit) with 2GB Ram, Intel Core Duo T2250 dual core CPU.
Everything else ‘appears’ to be working OK. I can open Jpegs and make changes and save as a PSD but if I try to open ANY PSD I get that error.
I first discovered this problem trying to open a file I had created and saved with the product, then in the course of troubleshooting discovered that I couldn’t even open the sample PSD files that were included with the install. These same files import into Flash without a problem.
Any help would be appreciated.
Thanks,
Ray
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