PhotoShop CS3 Hangs…

R
Posted By
roguelogic
May 7, 2007
Views
730
Replies
16
Status
Closed
I am noticing bugs in Photoshop. When I open the first document after starting PS it hangs ranging from 20 secs to 60+ secs. Anyone else having this issue? I have also noticed if I put the palettes in my second monitor when it first starts it hangs. Why so many bugs?

Here are the specs of my computer:
XP Pro Service pack 2
Intel Duo 2.4
4 Gig ram
5 HD, 2 are on Raid 0
Nvidia 684mb 8800 pro

Photoshop and any CS3 product should fly on my machine!
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DM
dave_milbut
May 7, 2007
do you have a network printer as your system default? if so change to a local printer. or is ps possibly looking to populate it’s recent file list with something from a network or removable drive that may not be there anymore?
R
roguelogic
May 7, 2007
My printer is connected via USB. I do have 1 network drive but my storage and files I am opening are on one of the HD on the computer…

Why would anything networked cause hanging? Who does not use networking these days?
DM
dave_milbut
May 7, 2007
just a thought. if a resource ps was expecting was not present, ps might wait around until the OS issued a ‘time out’ causing an apparent hang for that period.

have you tried resetting the prefrences per the faq?
R
roguelogic
May 7, 2007
what do the FAQ’s say?
DM
dave_milbut
May 7, 2007
not sure if it will help, but sometimes when things get strange, this procedure cures it…

<http://www.adobeforums.com/cgi-bin/webx/.ef4a07f/1>
R
roguelogic
May 7, 2007
Nope, it reset but still taking forever to open first document… I don’t get it… Why does it talk so long to open initial file when first open PS???
DM
dave_milbut
May 7, 2007
try changing your default printer. to anything else local create a dummy printer if you have to…
R
roguelogic
May 7, 2007
So no one else is getting the hanging / hourglass incident when opening their first document? Should i uninstall and reinstall?
DM
dave_milbut
May 8, 2007
So no one else is getting the hanging / hourglass incident when opening their first document?

this guy was.

Bartek Podkowa, "Photoshop freezes on startup" #6, 7 May 2007 2:22 pm </cgi-bin/webx?14/5>

but he CHANGED HIS PRINTER FROM WHATEVER HE HAD IT SET TO AND THAT FIXED THE PROBLEM!
R
roguelogic
May 8, 2007
I just added a bogus HP printer and still taking forever to open first document. Do you think i should uninstall and reinstall?
DM
dave_milbut
May 8, 2007
added and set it as system default?

set it as local (lpt1:)?

if that doesn’t work, and you’re sure you succesfully deleted the prefrences (either deleted the file manually or got the dialog asking if it’s ok to reset photoshop’s prefrences) then i guess that would be a last ditch effort.

still sounds like a network hangup (printer related or otherwise) to me. it sounds like a timeout issue where photoshop is trying to connect to something that it’s not finding.
R
roguelogic
May 8, 2007
Dave, I have tried it all and still hanging. I even uninstalled and reinstalled last night but noticed with the reinstall some of the programs remembered settings. So I am considering upgrading to Vista and rebuilding computer.
T
Tony
May 20, 2007
I’m having the same issues with Photoshop hanging, but it happens to me only when I try to open a PSD that has text fields in it. Also, when I select the text tool in Photoshop it hangs on me also. Every time it is hanging for more than 60 seconds, so I have to Ctr. Alt. Delete and end the process.
JJ
John_Joslin
May 20, 2007
I’ve had this with files over 4 years old that contain text.

PS CS3 had to be closed with the Task Manager, where there were 3 instances (one for each file I had tried to open). It took a good 5 minutes to go away after ending the process.
C
Clyde
May 20, 2007
wrote:
Dave, I have tried it all and still hanging. I even uninstalled and reinstalled last night but noticed with the reinstall some of the programs remembered settings. So I am considering upgrading to Vista and rebuilding computer.

Try this first…

BTW, what do you mean by "hang"? I have a problem with CS3 crashing about 25 seconds after opening. This actually started in CS2, but not when I first started using CS2. It just started up with no explanation. It continued in CS3 Beta and now in CS3.

Some people at Adobe think it’s a problem with fonts. It is suppose to be checking fonts about 30 seconds after opening and doing nothing else. However, I’ve tried a ton of things with fonts and font managers without any success there. I have no cure or good explanation.

However, I DO have a workaround that might work for you: Before it crashes, I zoom in on the open image. This stops whatever is happening and Photoshop runs just fine from then on.

That means I always open Photoshop with a file, but that’s the way I work anyway. It also means that I don’t have time to play around in ACR before that crash, but I just one only file and then do ACR.

I suppose there are other tools beside Zoom that would work too, but I haven’t spent a lot of time trying. I hope it works for you.

Thanks,
Clyde
R
roguelogic
May 21, 2007
If you are having issues with PS hanging with text in a document. Check your fonts. As soon as I cleaned out my fonts and bought Suitcase – much better than ATM PS did not hang any more.

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