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I’ve been investigating an ongoing problem where CS2 hangs on a multiprocessor (Dual-Opteron) system with 4GB RAM and a dedicated scratch disk for Photoshop. The graphics adaptor is the Nvidia Quadro FX 1400. Even though all recommended updates to Windows XP SP2 and Photoshop for multiprocessing have been applied (I’m on 9.0.2 with the new multiprocessor plugin), I’m still stuck with the following behavior:
In a preview dialog for many filters but especially the Maximum filter, the open Photoshop windows will stop updating or turn white. Checking Task Manager shows little CPU utilization during these episodes. Sometimes they clear up after waiting, other times the application hangs and needs to be terminated. Other filters with the problem but a lower incidence of it are Gaussian Blur, Minimum, and Unsharp Mask.
While I thought the problem was over-taxing the system with large images, I have found that even on files as small as 3 MB I can create it by going into the Maximum filter, clicking in the Radius box, and using the mouse wheel to rapidly change the radius value. It looks to me like there is a race condition somewhere in the preview code, or in code that’s updating multiple windows. On my system I usually have the Navigator/Info/Histogram, History/Actions, and Layers/Channels/Paths palettes open. I have also uninstalled Bridge after reading some reports of this helping, but no improvement. When experiencing the problem, I often see strange behavior with the Progress dialog, a filter preview dialog, or the Curves dialog where the window is not visible or hidden behind another window when it should be up front.
While work may be focused on CS3 now, I’m not interested in upgrading unless I know this issue is fixed. It’s resulted in a lot of lost work. Anyone else seeing it? Any suggestions?
Thanks,
-Chris.
In a preview dialog for many filters but especially the Maximum filter, the open Photoshop windows will stop updating or turn white. Checking Task Manager shows little CPU utilization during these episodes. Sometimes they clear up after waiting, other times the application hangs and needs to be terminated. Other filters with the problem but a lower incidence of it are Gaussian Blur, Minimum, and Unsharp Mask.
While I thought the problem was over-taxing the system with large images, I have found that even on files as small as 3 MB I can create it by going into the Maximum filter, clicking in the Radius box, and using the mouse wheel to rapidly change the radius value. It looks to me like there is a race condition somewhere in the preview code, or in code that’s updating multiple windows. On my system I usually have the Navigator/Info/Histogram, History/Actions, and Layers/Channels/Paths palettes open. I have also uninstalled Bridge after reading some reports of this helping, but no improvement. When experiencing the problem, I often see strange behavior with the Progress dialog, a filter preview dialog, or the Curves dialog where the window is not visible or hidden behind another window when it should be up front.
While work may be focused on CS3 now, I’m not interested in upgrading unless I know this issue is fixed. It’s resulted in a lot of lost work. Anyone else seeing it? Any suggestions?
Thanks,
-Chris.
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