CS3 error message

D
Posted By
dcole
May 23, 2007
Views
636
Replies
11
Status
Closed
I have started getting this message:

"Could not import the clipboard because there is not enough memory (Ram)"

I have CS3, 2044Mb ram, and 100Gb of free space on my D drive. CS3 and Windows (Vista Ultimate) are installed on my C drive, CS3’s scratch disk is on the D drive. On CS3 performance, I have memory usage set to 1114Mb (66%) out of a possible amount of 1688Mb and an ideal range of range of 928-1216Mb. I am using a 128Mb 7600GT vga card.

I am not sure why CS3 is reporting insufficient memory particularly when there is little or nothing in the clipboard and CS3 is the only open program. I have tried Edit/Purge but this makes no difference.

Grateful for any advice.

David

MacBook Pro 16” Mockups 🔥

– in 4 materials (clay versions included)

– 12 scenes

– 48 MacBook Pro 16″ mockups

– 6000 x 4500 px

D
dcole
May 25, 2007
Thanks. But the problem occurs even if there is nothing on any clipboard and no other program is open.

David
HC
Holly_Carmichael
May 26, 2007
Hi David,

I am not sure if this fix will work for you, but it worked for me. I increased the size of my swap file using a pay-for program called Partition Magic. Once I increased it, PS and every other program I have to do graphics with pix such as MS Publisher, MS Picture Manager etc. all ran faster when working on large picture files. The error message has not shown up again. Basically, when the swap file is too small for pix your computer can not process all that information.

Also, if you are not doing it regularly already, you might also consider getting a disk defragmentation program such as Diskeeper Lite (which is free) and compatible with Windows. Don’t know about Vista.

I use a Dell PC with Windows XP Home Ed. with SP2.

You could have another memory problem. It would be good for you to troubleshoot those possibilities too.

Best of luck to you,

Holly Carmichael
JJ
John_Joslin
May 26, 2007
You can change the size of the swap file within Windows without any external program.

You can also defragment within Windows without any third party utility.

I don’t like Disk keeper.
HC
Holly_Carmichael
May 26, 2007
Hi John,

Agreed about not needing external programs. I find Diskeeper to run faster and more efficiently for my set-up than Microsoft’s version does. I guess it’s just a matter of personal preference.

I hope you find the answer to the memory problem.

Best wishes,

Holly Carmichael
AC
Alan_Cohen
May 27, 2007
Hi Holly,

What size swapfile do you recommend.
HC
Holly_Carmichael
May 27, 2007
Hi Alan,

First, I am not an expert, and only know what worked for me.

I’m using a three year old Dell PC with Windows XP Home w/SP2. I have Microsoft Professional Office products among several other software programs suited to create grapics loaded on. I use my PC at home to do professional work as an emerging artist. I recently added Photoshop CS3 Extended.

When I first set up my PC three years ago, I used Partition Magic to partition my hard drive and followed its instructions – to start with. The only reason I used Partition Magic was because I had used it for my old Windows 98 on my other PC and it was familiar to me.

Then when I started using my scanned picture files to create posters and high quality, large digital images of my paintings, some of my software programs predictably began to run slower, and slower, and some them would "hang", … to eventually result in memory errors particularly when trying to open or to save large picture files in more than one program. The error message was similar to Dale’s, and admittedly, I do not recall the exact message because this was many months ago. But, like David it didn’t make sense for my set-up and purported capability. I don’t even have as much RAM or memory as he does, and haven’t even set up a "crash drive" yet, and I don’t get any memory errors or problems so far!

I figured out that my computer was not set up in its inherent design for that type of commercial quality use — a home xp version with professional graphics and photo manipulation types of softwares. But I am stuck with it…and determined to make do with what I’ve got until I can afford to upgrade.

Just as a test to see if what I suspected on my own was true, I went from 1000 MB to 2000 MB swap file size. I suspect that there will have to be some sort of computation to determine the exact size of the swap file David or anyone would need according to what the computer would need in order to have "room" to think about great big picture files, especially when working on them across several software programs. In Partition Magic there are instructions on how to determine it, and I believe it is a number that is "relative" to certain coordinates that i honestly do not fully understand. What I have been told, and I am not certain this is true, but if the SWAP file is either too large or too small then it will compromise how fast the computer can "think" and even shut you down if it is off really far. So, I wouldn’t dare to give you a number just off the top of my head.

Anyway, for me, doubling the size worked like a dream. I had estimated the largest size picture I would want to use across my softwares was actually twice as large as I had ever worked on before the error messages started. That’s how I arrived at my current number. I did some reading in Partition Magic to see if that was dangerous and I determined it was not and it could be reversed if it did not work. And I am prepared to increase the SWAP file yet again should the problem arise as I progress to more and more advanced types of graphics.

It became obvious that if the clipboard became too populated that the swap file was too small to allow any movement through the strings of information associated — and I think it is possible that the clipboard will corrupt what’s on it if the SWAP file is too small. Like David, my clipboard was telling me it was clear, but in fact it had corrupted "bits" that remained until the SWAP file size increased.

It took me all of about 10 minutes to make the change.

I hope this in some way helps, and I think that there is probably a similar set of computations in Window’s version of partitioning software.

Best wishes for success!

Holly Carmichael

<http://www.artistrising.com/galleries/HollyCarmichael>
JJ
John_Joslin
May 27, 2007
To understand the Photoshop Scratch disk and the Windows Paging (or swap) file, it may be useful to read the following Adobe article about memory management:

< http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=3200 05>

And the following post:

Joe Zydeco, "Out of RAM?!?! CS2" #5, 12 May 2007 6:35 pm </cgi-bin/webx?14/4>
HC
Holly_Carmichael
May 27, 2007
Hi John,

Thank you very much! What a well written essay and Joe’s post is very helpful as well! That makes life so much easier.

And, yes, defragmenting your disk after each major session of photo manipulation is an essential part of working with large picture files, too. I generally work with .jpgs or .gifs that are no more than 30MB ea. In fact, for one poster printer I use, they produce beautiful 20×24" (6000 x 7200 pixels @ 300 dpi topped out at 6MG) posters with .jpgs. Unbelievable how nice their posters look, too with such a file. My computer can easily support working on those.

I make it a point to defragment at least every evening before shutting down. It’s ready to go next day.

I see that I will have to assert myself and get a second hard disk before I get into fine art .tiffs… I suspected as much, but now with this helpful information, perhaps I will be able to avoid some of the confusion when the time comes.

Again, thanks for this valuable and informative information!

Holly Carmichael
JJ
John_Joslin
May 27, 2007
Pleased to help Holly. 🙂

And I hope it was useful for the other posters too!
D
dcole
May 27, 2007
I am very grateful to Holly and the other contributors. I will try a number of the suggestions (reducing my dedicated PS memory to 55% for a start).

Interestingly, the error message I have seen seems to go back to at least PS6 according to Google searches I have made, so it is not just associated with CS3 or Vista (which I have). It also seems to have been a problem for Mac users. If the message was designed by Adobe engineers to appear in certain circumstances it would be very helpful to know what they are (the circumstances) when trying to construct a solution. Anyone know?

The article on memory allocation in PS was interesting but it applied to CS2 not CS3 – I don’t know if these versions differ in their memory handling. Moreover, I am using Vista not XP, and I do not know if these OSs manage memory in the same way and cannot say whether changes to the swap file is the right thing to do (in Vista).

Incidentally, I prefer PerfectDisk to Diskeeper and use it frequently. I had a look at Partition Magic but it does not yet seem to have caught up with Vista.

Plenty to think about…thanks again.

David
www.davidcolepictures.co.uk

How to Master Sharpening in Photoshop

Give your photos a professional finish with sharpening in Photoshop. Learn to enhance details, create contrast, and prepare your images for print, web, and social media.

Related Discussion Topics

Nice and short text about related topics in discussion sections