Can’t install photoshop

SR
Posted By
Sam_Rose
May 27, 2007
Views
921
Replies
25
Status
Closed
Hi
When I try to install photoshop CS 3 the installation Autoplay starts. when I click intall I get a box with Adobe CS 3 on it and it disapears seconds after. The installation does not continue. Why does it just stop? I am using Vista Ultimate 32bit. I thought it was meant to work with that. This is very annoying as I have waited ages to get this for Vista.

Thanks

Must-have mockup pack for every graphic designer 🔥🔥🔥

Easy-to-use drag-n-drop Photoshop scene creator with more than 2800 items.

C
chrisjbirchall
May 27, 2007
You could try copying all the files to a temporary folder on your desktop and see if it will install from there.

Otherwise phone Adobe Cust Services. Installation help if free.
SR
Sam_Rose
May 30, 2007
Hi
I need to edit a video so I really need this to work along with After Effects, Soundbooth. Can somone suggest anything. I can’t find anything in Knowledgebase, have I missed something out?
A
Aloalo
May 30, 2007
Found this in the forum and it worked for me. CS3 is installed, BUT…photoshop crashes all the time…(in my case…)

Try to replace the line in the file "ContainerProxy.js":

"jsonObj = _jsonToObject(window.external.SetSessionInitialized(initValu e)); "

TO:

"jsonObj = _jsonToObject(SetSessionInitialized(initValue));"

ContainerProxy.js can be found(after the setup.exe disappeared) in:

"C:\Program Files\Common Files\Adobe\Installers\c14ac4070fd9614ffe63f4bb533db2c\resou rces\common\scripts\ "

(directory "c14ac4070fd9614ffe63f4bb533db2c" can be different).

After the change, run the setup again.
BT
Bob_Thune
May 31, 2007
See Topic "CS3 installation fail" with about 318 replys on about the 3rd page. See my post near the end.
Took me 10 tries to find a way to do it.
Detailed there.
Use "Aloalo" (above)change above for line 1102 correction. This can be found there as well.
No problems once installed.

Bob Thune
SR
Sam_Rose
May 31, 2007
Hi
I did that editing the line of code and then I tried starting the installation again but it goes back to the very first problem I had where the installation would not start after I clicked it in AutoPlay.

Now this solution to that problem Choose Start > All Programs > Accessories. Right-click the Command icon, choose Run As Administrator, and authenticate. Navigate to Windows\System32.
At the prompt, type regsvr32 jscript.dll and press Enter. When a dialog box with the message "DllRegisterServer in jscript.dll succeeded" appears, click OK.

now does not work so the installation will not start. What is wrong with these programs and there errors and problems. Can anyone help?
A
Aloalo
May 31, 2007
Try to update/install WindowsInstaller from the dvd.
"CDROM:/Adobe CS3/Redist/WindowsInstaller-KB893803-v2-x86.exe" -Reboot-

Change the line in "ContainerProxy.js"(if you deleted it).

Then run the setup again.
SR
Sam_Rose
May 31, 2007
I get
SETUP ERROR
Not Enough storage is avalible to process this command

When I try to install the new installer.
A
Aloalo
May 31, 2007
Reboot your computer, or clean your harddrive, then try again.
SR
Sam_Rose
May 31, 2007
Done that, still doesn’t work.
I used Disk Clean-up
A
Aloalo
Jun 1, 2007
< http://www.microsoft.com/technet/prodtechnol/windows2000serv /reskit/w2000Msgs/3714.mspx>

Follow the link above, then try again. Looks like you run out of disk space.
SR
Sam_Rose
Jun 2, 2007
No I have plenty of Disk space. None of that helped at all.
A
Aloalo
Jun 2, 2007
Have you tried "regsvr32 vbscript.dll" AND "regsvr32 jscript.dll"???
SR
Sam_Rose
Jun 2, 2007
Yep, did not work.
SR
Sam_Rose
Jun 4, 2007
Any other ideas.
A
Aloalo
Jun 4, 2007
A little misunderstanding here..
I thought you couldn’t install Photoshop CS3…after expanding the "show all messages", I see you have a second problem…
So you manage to install Photoshop CS3, but now some of your other adobe programs(soundbooth&premire pro) couldn’t be started up?

The best thing is to try to reinstall the programs which you have problems with.

or

dump some logging of the error(s) here..
SR
Sam_Rose
Jun 4, 2007
Hi
What you explained is my problem. CS3 now works 100%. It is A few other programs of Adobe CS 3 that don’t work.

There are no errors to report. Are there any logs that I can find that will tell me what is wrong and what file is crashing it?
DM
dave_milbut
Jun 6, 2007
Are there any logs that I can find that will tell me what is wrong and what file is crashing it?

control panel> admin tools> event viewer.
SR
Sam_Rose
Jun 8, 2007
HI
I still have not got this working. I have found no logs. Are there no patches or anything that I can download. I am going crazy now. There is Nothing telling me anything.
SR
Sam_Rose
Jun 9, 2007
Can anyone help me further? ANy updates to apply to it?
AD
Anthony_D_Wilson
Jun 10, 2007
kno this has nothin to do with this topic but does cs2 work for vista
DP
Daryl_Pritchard
Jun 10, 2007
I haven’t done a lot of Photoshop work lately Anthony, but of what I have, there have been no problems with PS CS2 under Vista, nor with PS CS3.
SR
Sam_Rose
Jun 10, 2007
I just reinstalled but it does the same thing. WHat am I going to do?
SR
Sam_Rose
Jun 12, 2007
Can anyone help????
SR
Sam_Rose
Jun 13, 2007
Any idesa???
SR
Sam_Rose
Jun 14, 2007
YEs got it working. Just opened it in the DEP and it now works.

Must-have mockup pack for every graphic designer 🔥🔥🔥

Easy-to-use drag-n-drop Photoshop scene creator with more than 2800 items.

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