Flash CS3 and Photoshop CS3 Trial Not Installing

AP
Posted By
Alexander_Perrin
May 31, 2007
Views
798
Replies
3
Status
Closed
I’ve just downloaded Flash and Photoshop CS3 for windows, I get the extractor open, and it prepares the files, and then starts to install them. When the progress bar reaches 100 percent and error box appears saying ‘A problem occurred while extracting some files. Check available space on your computer and check the writing privileges on the destination folder.’ I have checked for space and have well enough to install it. I noticed that the extraction process seemed to go from around 30 percent to 100 almost instantly, so it looks like some files are missing, but I don’t know why I would have the same problem for two individual extractors.

Any advice on the problem would be humbly appreciated.
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EL
Ezekiel_L.
Jun 5, 2007
Is this for Windows Vista or Windows XP? 64-bit or 32-bit?

Have you tried clearing out your temp folder? and if vista using , ‘Run as Admin’ when trying to run the installer. And where did you save it?
EL
Ezekiel_L.
Jun 5, 2007
This seemed to work with Acrobat 8 Pro on Vista:

-Turn off UAC, reboot, and redownload Acrobat ( or whatever program ) to a different folder then the virtualized drive.
-Delete temp files.
-Created a new admin user account and copied the installer file from the old user account to the new user account’s desktop.
-Right click and choose run as admin for the installer.

It worked!
A
Annika1980
Jun 5, 2007
On May 31, 4:10 am, wrote:
I’ve just downloaded Flash and Photoshop CS3 for windows, I get the extractor open, and it prepares the files, and then starts to install them. When the progress bar reaches 100 percent and error box appears saying ‘A problem occurred while extracting some files. Check available space on your computer and check the writing privileges on the destination folder.’ I have checked for space and have well enough to install it. I noticed that the extraction process seemed to go from around 30 percent to 100 almost instantly, so it looks like some files are missing, but I don’t know why I would have the same problem for two individual extractors.

Any advice on the problem would be humbly appreciated.

I and thousands of others have experienced the same problems (I’m using XP).
I’ve tried all the suggested remedies from running the CS3 clean script to editing the registry, but so far no luck. I even stupidly trashed my CS and CS2 installations in the process. I did manage to install CS3 without incident on my computer at work which has no prior Adobe installations on it. So obviously there are some serious conflicts with something that has been left in the registry … perhaps Fonts or something like that.
I don’t look forward to doing a clean install of XP and having to re- install most of my other programs, but that’s what may have to be done. It is sad that Adobe releases such sloppy software and cannot address the problems that so many of us are having.

Where is Chris Cox when you need him? He has been very helpful to me in the past, but e-mails to him now bounce. I guess he’s getting too many of them.

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