Installed CS4 30 day trial and said my license had expired!

PM
Posted By
Personal_Movies
Feb 14, 2009
Views
788
Replies
3
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Closed
Had previously a 30 day trial of CS3 Photoshop & After effects on my Mac and just installed my 30 day trial of CS4 Master collection, I bought on DVD from Adobe, and it states for all the CS4 programes my license has expired!

How do I resolve this?

Kevin
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R
Ram
Feb 14, 2009
Either call Adobe Customer Service or wipe your hard drive clean. :/ You should have used the Adobe Uninstaller (Applications/Utilities/Adobe) to get rid of the previous trial version.

You might try uninstalling both versions now with their respective Adobe uninstallers, then looking for, downloading and running CS3CleanScript. It’s a long shot, though.
PM
Personal_Movies
Feb 14, 2009
But I already paid for my CS3 products, I just want to try the CS4 Trial. Surly they can both co-exist?

Kevin
R
Ram
Feb 14, 2009
Ah, that’s different from what you said before:

Had previously a 30 day trial of CS3 Photoshop

Yes, multiple versions of Photoshop can coexist happily on the same drive.

There were problems last year with copies of the trial versions on DVD. Maybe this time it’s the same. Try downloading the trial version, or call Adobe Customer Service.

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