Anyone experiencing problem Opeing file in Photoshop CS2?

3
Posted By
3qjack
Jun 15, 2007
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169
Replies
3
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Closed
I hope you guys can help me solve this mystery. I recently purchased a brand new pc with Intel Core 2 Duo 2.13GHz CPU, Anyway, I loaded my CS2 suite, everything is running lighting fast EXCEPT Photoshop.

here is the problem I’m having…

when I click on Photoshop icon, the program itself loads pretty fast, but as soon as I click on OPEN command trying to open an file/image it froze for like 4-5 minutes before the dialog box pop-up then I can select a file. Once the file is open, I can work on the file, like normal, and when I try to SAVE the file, it froze again, and another 4-5 minutes wait before the save dialog box pop up. I don’t understand why is this happening.

I already try to uninstall then re-install 3 times, still same thing.

I have no trouble with InDesign CS2 program, it works beautifully and FAST!

Maybe I should add a few notes.
– I’m using dual monitors one is Dell monitor and other is Mac monitor (plugs into DVI port)

question: should I replace the Mac monitor with non-Mac monitor?

– video card I have inside the system: XFX GEFORCE 7300 LE TC 512 MB PCI-E

I can be reach directly at any inputs are greatly appreciated. thanks guys.

happy thoughts,
Jack
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JJ
John_Joslin
Jun 15, 2007
Are you trying to open files that are on a networked drive?
3
3qjack
Jun 15, 2007
no, I was trying to open image/file that is located on my desktop.

Also, I’m using Windows XP, not Vista.

thanks.
JH
Juergen Heinzl
Jun 15, 2007
schrieb:
I hope you guys can help me solve this mystery. I recently purchased a brand new pc with Intel Core 2 Duo 2.13GHz CPU, Anyway, I loaded my CS2 suite, everything is running lighting fast EXCEPT Photoshop.
here is the problem I’m having…

when I click on Photoshop icon, the program itself loads pretty fast, but as soon as I click on OPEN command trying to open an file/image it froze for like 4-5 minutes before the dialog box pop-up then I can select a file. Once the file is open, I can work on the file, like normal, and when I try to SAVE the file, it froze again, and another 4-5 minutes wait before the save dialog box pop up. I don’t understand why is this happening.

Are there any messages in the system logs? It’s for I’d had similar problems only twice, yet. The first time it’d been a brand new notebook with two disks configured as a RAID 0 array (now RAID I) and one of the disks was defect and the 2nd time was just before my disk with my pictures on it went south (all backed up of course 😉

You’d just try and open "the" image with some different application and should it still be slow it’d probably a hardware problem.

Another cause could be Anti-Virus software and for instance @ work we’ve got Kapersky installed which is able to bring any machine to a grinding halt. Here not only haven’t got K. but the directory tree where my pictures are and to which only the account under which I work with PS has access to is excluded from the list of directories to be monitored.

Last I’ve disabled the indexing service of XP but I’ve never heard of it affecting PS CS2 in any way.

I already try to uninstall then re-install 3 times, still same thing.

I have no trouble with InDesign CS2 program, it works beautifully and FAST!

Maybe I should add a few notes. – I’m using dual monitors one is Dell monitor and other is Mac monitor (plugs into DVI port)

question: should I replace the Mac monitor with non-Mac monitor?

Should not be a problem at all as the only difference between an Apple monitor and an other one is postage & packing. There’re not that many producers of panels and the accompanying electronics and neither Apple nor Dell belong to them.

Cheers,
Juergen

Must-have mockup pack for every graphic designer 🔥🔥🔥

Easy-to-use drag-n-drop Photoshop scene creator with more than 2800 items.

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