Photoshop CS3 painfully slow opening new window with print spooler running

SP
Posted By
Steve_Perks
Jun 29, 2007
Views
488
Replies
9
Status
Closed
Symptom:
Photoshop CS3 Extended painfully slow at opening a new window (even a small one eg:100x100px) and just as slow opening any size and filetype of image. Takes between 1-2 minutes to load and often results in ‘not responding’ messages.

Running Windows Vista Ultimate with bags of hard drive space and 1GB Ram and ATI Sapphire graphics card with 512mb onboard RAM.

All app updates and drivers up to date (and no Intellipoint!)

I’ve just spent some time stopping services and processes and services one by one and discovered that if I stop the ‘print spooler’ service, everything comes back up to full speed.

I’m not sure wether it is Windoze or Photoshop at fault at this stage.

I’m posting this as an option to try if anyone else has the same problem and will post back if I find a permanent solution.

(Unless those nice Adobe Guys already know of a solution!)

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BL
Bob Levine
Jun 29, 2007
CS3, Vista, and one gig of RAM?

Add more, lots more.

Bob
SP
Steve_Perks
Jun 29, 2007
Thanks Bob…I intend to in the very near future (upgrading to 3GB) but this is a problem that has developed recently.

The only significant change I can think of that may coincide with the problem is accepting the last Adobe Updates.I don’t want to roll back as I’m scared of messing up my Activation.

I can close down every app, process and service I can safely get away with but if I leave ‘printspooler’ running I still get the problem.

I even deleted my printer driver and port.

The only printer left (and may be siginificant) is the Adobe Printer (I have Acrobat 8.1 installed which was recently updated)
MH
Mike_H_Stevens
Jul 5, 2007
EXACTLY the same thing with XP Pro. Have P3.4 with 2GB ram. This problem is not computer related because my CS2 that worked fine before CS3 Trial now DOES THE SAME THING ALSO
DH
Daryl_Haresign
Jul 6, 2007
Same here. XP, opens fine with printer spooler stopped, opens mega slow with it running.
SP
Steve_Perks
Jul 6, 2007
Glad to know (sort of ) that I’m not on my own.

Anyone else notice any significant point when this started to happen eg: 8.1 updates and anyone else running Adobe Acrobat Professional alongside CS3? (I still can’t help suspecting the Adobe Printer created by Acrobat has something to do with it)

I’ve already eliminated Antivirus etc.
MH
Mike_Hummer
Jul 7, 2007
I have the same problem and can not seem to find any thing at Adobe about it…

It started after uninstalling Beta and installing CS3.

CS2 works fine…
DH
Daryl_Haresign
Jul 7, 2007
Steve: do you have any network printers added to your PC that aren’t accessible? (Either due to the computer they’re attached to being off, or the computer no longer being on the network).

I did, and once I removed them PS sped up – with printer spooler running.
SP
Steve_Perks
Jul 8, 2007
Daryl…you’re a star!

Investigated further this morning and discovered it was a connection to a shared HP Deskjet D1360 on another XP workstation.
Trying to print to that printer was always very slow from my box and I’ve had a few issues with the XP workstation regarding network access etc.

I restarted print spooler (all printers dissapear from the printer folder with it disabled) and deleted the offending shared printer.
CS3 then functioned at full speed.

Thanks for taking the time to read and reply Daryl…I owe you one!
DH
Daryl_Haresign
Jul 8, 2007
Credit goes you to, Steve. I just assumed there was no fix until I got annoyed enough to google and found this thread relating it to printers and such.

Glad it’s all fixed 🙂

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