Installation photoshop CS3 Extended

R
Posted By
Ritten
Jul 22, 2007
Views
314
Replies
3
Status
Closed
Hi guys,

I have a problem when installing photoshop CS3 Extended. When I press the setup.exe on my windows xp, a popup is received. But, after a few seconds, it disappears and nothing happens anymore. Then I tried to install it in silent mode and I received the ‘exit code 7’.

When I checked the installation logs, I found the following error message:

* =*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* =*=*=*=*=*=*=*=*=*=*=*=* Installer Operation: UninstallBootstrapperOperation
* =*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* =*=*=*=*=*=*=*=*=*=*=*=* UninstallBootstrapperOperation: Changed working directory to D:\
Uninstalling bootstrapper
[ 3152] Sun Jul 22 18:07:56 2007 INFO
Checking bootstrapper progress
[ 3152] Sun Jul 22 18:07:56 2007 FATAL
Exception: JavaScript Support file could not be loaded: ReferenceError: systemCheck_wp is undefined Exit code: 7
[ 3152] Sun Jul 22 18:07:56 2007 INFO
———————————————————— —– —————— END Silent Installer Session —————– ———————————————————— —–

But, I can’t make anything from this error message.

Does somebody know what tha above error message means and how I can fix it? (I already tried to start windows xp in special mode without virus scanner, etc and this didn’t help)

Cheers
Henri

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C
chrisjbirchall
Jul 22, 2007
Help with Installation matters is FREE from Adobe Customer Services. They should be able to talk you through the process of trouble-shooting this.
RR
RTMS RTMS
Jul 22, 2007
This may help it’s from another poster. I was having the same problems with Windows Vista until I did this. I believe it works for XP as well.

This is from this forum:
<http://www.adobeforums.com/cgi-bin/webx?128@@.3bc3b755>

Manually register the jscript.dll file.

On Windows Vista32:

1. Choose Start > All Programs > Accessories.
2. Right-click the Command icon, choose Run As Administrator, and authenticate.
3. Navigate to Windows\System32.
4. At the prompt, type regsvr32 jscript.dll and press Enter.
5. When a dialog box with the message "DllRegisterServer in jscript.dll succeeded" appears, click OK.

On Windows Vista64:

1. Choose Start > All Programs > Accessories.
2. Right-click the Command icon, choose Run As Administrator, and authenticate.
3. Navigate to Windows\SysWow64.
4. At the prompt, type regsvr32 jscript.dll and press Enter.
5. When a dialog box with the message "DllRegisterServer in jscript.dll succeeded" appears, click OK.

I found the solution to the problem after looking though log files and I found an error with the code 2739. So no cleanup or all that rubbish, just follow steps above and CS3 will install as well as CS2 did!
C
CraigS
Aug 21, 2007
Thanks for the suggestion, but that didn’t help me. I am getting the same error in the log file while trying to do a silent install of Adobe Dreamweaver CS3 on Windows XP.

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