PLEASE HELP!! ERROR MESSAGE IN PS 7 on XP Pro OS – "Unable to jump to photoshop because it is

KS
Posted By
K.S.Langer
Jul 23, 2007
Views
264
Replies
2
Status
Closed
Yesterday, PS 7 failed to open. The splash screen comes up and loads all of the content then fails to open. I uninstalled and reinstalled PS with the same result.

ImageReady 7 will open, but when I select the Jump feature in ImageReady at the bottom of the toolbox, the error message: "Unable to jump to photoshop because it is not responding" appears.

Contacting Tech support or Customer service at Adobe was fruitless, as they only support CS2 and up.

PLEASE HELP!!
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EH
Ed_Hannigan
Jul 23, 2007
Did you try trashing/resetting Preferences as per the FAQs?

Are you updated to 7.0.1?

BTW, please lay off the Caps Lock key in future. It’s annoying to read all caps. Makes it look like you think your problem is more important than anyone else’s.
KS
K.S.Langer
Jul 23, 2007
That did the trick Ed – Thanx

Re: btw: I APPRECIATE THE ETIQUETTE LESSON – kinda new to this…

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