Photoshop CS3 won’t open my Adobe Illustrator files

U
Posted By
urbanman2004
Aug 16, 2007
Views
590
Replies
14
Status
Closed
When I used Adobe Photoshop CS2, it could open my Adobe Illustrator CS2 files. So I upgraded to Adobe Photoshop CS3 and tried opening one of my Adobe CS3 Illustrator files but what happens is that Photoshop just hangs there, and freezes and will not respond, so consequently I have to go to task manager (CTRL+ALT+Delete) to end Photoshop and then reopen Photoshop again… is there a fix to this problem. please anyone that can help me, let me know. thnx in advance.

MacBook Pro 16” Mockups 🔥

– in 4 materials (clay versions included)

– 12 scenes

– 48 MacBook Pro 16″ mockups

– 6000 x 4500 px

U
urbanman2004
Aug 17, 2007
anybody please?
DM
Don_McCahill
Aug 18, 2007
Well, you might try other formats from AICS2, like PDF, or an older AI version and see if CS3 can handle them.
JW
John_Woram
Aug 18, 2007
This doesn’t answer the question of why PS won’t open your AI file, but for troubleshooting, what about opening the file in AI? Then use the Export option to save it in Photoshop PSD format. If that works, then maybe there’s some glitch in the AI file that prevents PS from opening it.
U
urbanman2004
Aug 20, 2007
actually i just did a check on my other computer where photoshop is installed and this is what I found out:
1) it can’t open any illustrator files, i even tried files that I know i’ve created with illustrator 9.0.
2) it can’t even open pdf files etiher, the same effects happen as they do with illustrator files when i try to open pdf files in photoshop; it will freeze (hang) and not respond and the only way to close photoshop is to end it in task manager.
U
urbanman2004
Aug 20, 2007
John Woram, i’ll try your idea and see if that works and give u an update on the details later.
U
urbanman2004
Aug 20, 2007
help???
U
urbanman2004
Aug 28, 2007
help?…
U
urbanman2004
Sep 2, 2007
anybody???
JJ
John_Joslin
Sep 2, 2007
Why don’t you ‘Place’ the illustrator file?
U
urbanman2004
Sep 3, 2007
anyone???…
JJ
John_Joslin
Sep 3, 2007
I never tried to open an illustrator file in Photoshop but I have placed them using File > Place…

However I just tried to open one and it worked, so there’s something wrong at your end.

Have you tried resetting your preferences?
U
urbanman2004
Sep 3, 2007
I dont even mess w/ the preferences. remind me how would i even reset the preferences. i checked the preferences and it looked like there was nothing that had to do with opening other file formats such as illustrator files. i also when i tried placing the file and it resulted in photoshop freezing, not responding and hanging.
JJ
John_Joslin
Sep 3, 2007
To reset your Photoshop preferences.

You cannot do this from within Photoshop.

Either press Ctrl+Alt+Shift as you start the program and confirm in the dialog which you must get or, in Windows Explorer, manually delete the .PSP files in:
C:\Documents and Settings\Username\Application Data\Adobe\… (Versions vary)

You will have to have your Folder Options View set to show hidden files and folders to find them.

An uninstall/reinstall will not do this as the preferences are not created until after the program is installed.
U
urbanman2004
Sep 6, 2007
ok

How to Improve Photoshop Performance

Learn how to optimize Photoshop for maximum speed, troubleshoot common issues, and keep your projects organized so that you can work faster than ever before!

Related Discussion Topics

Nice and short text about related topics in discussion sections