Photoshop suddenly restarts WIN XP

CS
Posted By
Carol Sweeney
Sep 5, 2003
Views
198
Replies
4
Status
Closed
I just upgraded from 98SE to XP. I have PS 6.0. It worked fine with 98, but I find that it crashes constantly with XP. I increased my scratch disk to 80%, have about 400 mb ram. I don’t know what else to do to get rid of this problem. Help!
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Y
YrbkMgr
Sep 5, 2003
Check the FAQ.

Mathias Vejerslev "Computer locks up, shuts down, or reboots while running Photoshop" 6/5/03 4:49pm </cgi-bin/webx?13/1>
P
Phosphor
Sep 5, 2003
The Windows/Photoshop F.A.Q. section <http://www.adobeforums.com/cgi-bin/webx?14@@.ee747eb>. Check there first for all questions.

Relevant thread in the F.A.Q. section <http://www.adobeforums.com/cgi-bin/webx?13@@.ef47fb1/1>.
J
John
Sep 5, 2003
I have Photoshop 6.0.1 running with Windows XP Home sp1 – and it all runs really well. I have 512mb of RAM and a 7gb hard drive. If your scratch disk is 80% of the hard drive, might that be the source of your problems? WindowsXP needs some disk space too.

The only Photoshop / WinXP issue I’ve come across is if Photoshop, when being installed, takes over the JPG and TIF file extensions, which WinXP also uses. That can cause Windows Explorer to crash when looking at folder contents as icons, thumbnails or filmstrip but doesn’t bring down the kernel, Windows Explorer will then relaunch itself. The solution is to restore the JPG and TIF file types to Windows Picture and Fax viewer. Open any folder, go to the TOOLS menu, then FOLDER OPTIONS then select the FILE TYPES tab.

John
P
Phosphor
Sep 5, 2003
John – the whole issue is already addressed in the FAQ topic. Scratch disk has nothing to do with it.

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