"License Expired"-Problem

GP
Posted By
Gabriel_Pickl
Aug 18, 2007
Views
416
Replies
7
Status
Closed
I´ve installed a version of Photoshop CS3 and typed in a license key wich was, obviously, wrong, so, when I start Photoshop a message meaning "License Expired" is displayed.
I tried to reinstall the program many times, finally i had the idea to set my system date to sometime in the past – then, the program startet but i could not use the "Deactivate"-ability.

What should I do now to make Photoshop work?
Please help!
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expired licence problem

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chrisjbirchall
Aug 18, 2007
Did you buy your copy direct from Adobe? If so their "Installation Helpline" is free.

If it’s a trial version, the 30 trial is irrevokably terminated the instant you alter the system clock.
IE
Ian_Edwards
Aug 18, 2007
Hi

Is it photshop you have or one of the suites that include photoshop. I hae the same problem until I was told by Adobe that suite copies of photoshop have a different serial format.

Cheers

Ian

—

http://www.edwards-micros.co.uk
IL
Ian_Lyons
Aug 18, 2007
the program startet but i could not use the "Deactivate"-ability.

There is a possibility that the activation servers are down. What are you seeing (eg progress bar, no connection) when you try to deactivate?
GP
Gabriel_Pickl
Aug 18, 2007
When I try to deactivate the product, there is a message displayed wich asks me to connect to the internet (my internet connection works properly)

PS: By the way: Sorry for my bad English…
HA
Herb_Albert
Aug 18, 2007
schrieb:

so, when I start Photoshop a message meaning "License Expired" is displayed.

There is an erase utility from Adobe which completely removes PS/CS3. You might try this one.

http://www.adobe.com/support/contact/cs3clean.html
GP
Gabriel_Pickl
Aug 18, 2007
Sorry, but… where do I get the "Windows Installer CleanUp-Utility" from?
IL
Ian_Lyons
Aug 18, 2007
Gabriel,

I’m getting a message telling me that the activation servers are currently unavailable, which explains the message you get when trying to deactivate.

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