Reinstall of Photoshop CS3 in Vista not complete

NM
Posted By
Nigel_Mercier
Aug 25, 2007
Views
295
Replies
2
Status
Closed
The reinstall of Photoshop CS3 in Vista fails. The setup program seems to run to completion, but only the shared components get added. See photo here:

< http://upload.macromedia.com/portal/46CD0634E41607B7E1000000 99201628.jpg>

I have uninstalled from Control Panel, run WinCS3Clean, and deleted all folders with CS3 in their names.

The reason I needed to reinstall was because Bridge had not been installed. Bridge is now one of the components that does work.

When I used Control Panel to remove CS3, I was prompted to deactivate if I was going to install on another PC; I wasn’t, so I didn’t!

These last two make me think this is something to do with Adobe’s activation flag, but I can’t get any further. The install log is huge, and I don’t know what to look for. I’m still waiting for a reply from support …

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HH
Hans_Hellmuth
Aug 30, 2007
Have exactly the same issue and screen message.
Was told to look at kb401488 doc.

No succes so far
NM
Nigel_Mercier
Aug 30, 2007
I’ve cracked it!

[1] Install Microsoft Windows Installer CleanUp Utility from <http://support.microsoft.com/kb/290301>
[2] Run the CS3Clean script from
<http://www.adobe.com/support/contact/cs3clean.html>. Select the [undocumented] level 4 cleanup. This removes ALL Adobe applications.
[3] Turn on User Account Control – may not be necessary, but it is for Adobe Reader!
[4] Copy the Adobe CS3 folder to your HD, right-click Setup and select Run As Administrator

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