++Adobe Photoshop CS3 Extended – license expired!++

YB
Posted By
Yazan_Baker
Aug 30, 2007
Views
1659
Replies
38
Status
Closed
Hey , i have this problem ….
everytime i open Adobe Photoshop CS3 a messege appears by saying License Expired!
and then the whole program just shuts down …
I uninstalled it and then installed again and the same thing happens!! want to use the trial version but it is not working! I do Have the S/N and i add it …

Oh, yeah and first time when i added the S/N and then i wanted to activate, i have this error "Unable to Activate" , use the Phone activation.
and when i did use the Phone activation , it just said License Expired! and i cant open it after that time .
Please what to do?!

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YB
Yazan_Baker
Aug 30, 2007
oh come on !
YB
Yazan_Baker
Aug 30, 2007
Ow yeah it says
"Product License Expired!"
MB
Michael_Brower
Aug 30, 2007
Sounds like you are going to have to call Adobe Customer Support.
DB
Dead_Boy
Aug 30, 2007
Download a file called CS3 Clean (think Adobe have it somewhere on here) and run it. It will clean all CS3 software from your machine including the serial.

Once it has finished reinstall the software and choose the Trial Option. This should sort out your problem.

I’m known in town as the creep that’s into zombies
YB
Yazan_Baker
Aug 30, 2007
Dead Boy dont know how to use / were to get…. Michael i need the soloution here please – thanks
DP
Daryl_Pritchard
Aug 30, 2007
Yazan,

Following Dead Boy’s suggest to choose the Trial Option, assuming all else works, will only buy you the 30-day trial period before still having to activate, so you’re not really gaining anything.

Depending upon where you bought Photoshop CS3 at, you may be encountering the same problem another user here did: Although buying from a supposedly credible eBay retailer what appeared to be a legitimate, shrink-wrapped copy of Photoshop CS3, including the manual, CD, and serial number, the end result was the user learned from Adobe that the serial number was invalid. So, that suggests the eBay seller wasn’t selling a legitimate product unless the serial number just simply was bad for unknown reasons.

For a problem of the nature you’ve identified here, your only solution really is to contact Adobe for help. Telephone support for activation and installation issues is free. Assuming you have not registered the software yet, since you’ve not successfully installed and activated it, you may need to be prepared to provide Adobe with proof of purchase in which case I assume they’d tell you what they need and how to submit it to them.

Regards,

Daryl
JO
Jim_Oblak
Aug 30, 2007
Michael i need the soloution here please

The only reason I can imagine for someone to ignore the free support Adobe offers for installation/activation is that they are using a pirated copy and do not want to let Adobe know.
MB
Michael_Brower
Aug 30, 2007
I suspect as such…Any legitimate user of a $600 piece of software will call customer support and jump through the necessary hoops to get their investment to work properly.
B
Buko
Aug 30, 2007
The only reason I can imagine for someone to ignore the free support Adobe offers for installation/activation is that they are using a pirated copy and do not want to let Adobe know.

I was thinking the same thing.

Yazan, After paying for all our software we don’t take too kindly to pirates. If you are not a pirate call customer service.
DP
Daryl_Pritchard
Aug 30, 2007
No doubt, "I need the solution here" definitely sounds suspicious, but I figured I’d give him the benefit of doubt, particularly in light of the other user who found, with Adobe’s assistance, that his PS CS3 serial number weas invalid.
AT
A.Translator
Aug 31, 2007
The only reason I can imagine for someone to ignore the free support Adobe offers for installation/activation is that they are using a pirated copy and do not want to let Adobe know.

There are other reasons not to register. I am a legit owner of Adobe software, but hesitated a long time before registering under my own name: I hate to leave a trail of my name and address on the internet and I don’t have to register to have a legal right to support – in my country at least.

The only reason I have now registered properly with Adobe is because I don’t want to have to fight for my rights and there seemed top be a lot of problems installing CS3. I indeed had occasion to ring Adobe support (who were quick and helpful).

These forums taught me that registering makes life easier but I still am suprised at the ease with which particularly Americans seem to register – I remain very careful with this sort of thing.


Adriana
JO
Jim_Oblak
Aug 31, 2007
There are other reasons not to register.

We are not discussing registration. Registration is not activation/installation!

Since CS2, you need to let Adobe know your computer is using Photoshop so that Photoshop can be activated.
B
Buko
Aug 31, 2007
Adriana, if you don’t register your serial number with Adobe someone else can. Then at the worst possible time when you need help you discover that your software you spent hundreds of dollars on is registered to someone else and you can’t even upgrade.

Don’t shrug this scenario off as something that could never happen it happens all too often.

I register because I want help when I need it and when I spend thousands of dollars on software I want the company to know its me who paid out the money. You don’t have to register but if you don’t its pretty stupid.
AT
A.Translator
Aug 31, 2007
if you don’t register your serial number with Adobe someone else can.

I did not realise this. But as I said: I hรกve registered, just not automatically. I thought long and hard about it, and will think long and hard again the next time.


Adriana
AT
A.Translator
Aug 31, 2007
We are not discussing registration. Registration is not activation/installation!

I stand corrected.


Adriana
B
Buko
Aug 31, 2007
If you are fabulously wealthy and have money to flush down the toilet registration should be no big deal to you as you can just run out and buy several more copies.

I thought long and hard about it, and will think long and hard again the next time.

Sorry but that’s stupid. you don’t want Adobe to know you just spent a large amount of money on their software and they already have your info????

You must be fabulously wealthy then. Since you like to throw away money there are plenty of us here that will be more than happy to receive your generous gifts. B)
B
Buko
Aug 31, 2007
We are not discussing registration. Registration is not activation/installation!

true but if you don’t register and someone else does register your number then calls Adobe and says hmmm I don’t seem to be able to activate my computer can you erase my activations so I can start over?

all of a sudden you have just given your version to someone else. and you don’t have a leg to stand on.
JO
Jim_Oblak
Aug 31, 2007
you don’t have a leg to stand on

You can still drag yourself across the floor.

In the rare event that someone registers your software before you do, you can of course present your case to Adobe, showing that you have the original media and the bill of sale (aka receipt). This, of course, is a much greater hassle than initially registering the software.
DB
Dead_Boy
Aug 31, 2007
Not being funny Yazan but I have posted you a fix for this already and to turn round and just state "cannot use/don’t know where to find" is a bit lazy mate. If only all solutions to life’s problems were handed to us in forums with no user knowledge needed!

I’m known in town as the creep that’s into zombies
B
Buko
Aug 31, 2007
you can of course present your case to Adobe, showing that you have the original media and the bill of sale (aka receipt).

If you keep that stuff you are most likely to have registered the software the instant you installed it. I’m talking about the people who don’t register, have not bothered to write down the serial number or even know where the install disks are.

You know this happens we see it all the time here.
DM
dave_milbut
Aug 31, 2007
There are other reasons not to register.

yes, stupidity! (kidding)

seriously, if i make a 600+ dollar investment, i want the manufacturer to know it so i can get support for said investment.

i’d normally agree w/you for anything under say, 50 bux. including most games. but not for something that costs this much! that’s penny wise and pound foolish!
AT
A.Translator
Aug 31, 2007
seriously, if i make a 600+ dollar investment, i want the manufacturer to know it so i can get support for said investment

Why wouldn’t you get support without registering your investment? I have proof I purchased the software legally.


Adriana
DM
dave_milbut
Aug 31, 2007
I have proof I purchased the software legally.

if you keep that proof… without registering, if you lose your rcpt, and then your serial #(s), you’re hosed.
B
Buko
Aug 31, 2007
I just don’t get it. Why would you spend $600+ on software and not register it. What possible reason could you have? what are the advantages of not registering.

When you register you usually get a registration gift like fonts, tutorials or magazine subscriptions.

Not registering make absolutely no sense
JO
Jim_Oblak
Aug 31, 2007
Some folks suffer from paranoia. The EU seems to aid this with their heavy online privacy legislation.
M
melampos
Sep 3, 2007
buy adobe licenses but i live in Chile. Adobe not support by phone in Chile, i live far of city and can’t connect to internet, how i can get adobe support?, i register my copies and don’t get any gift.

Why could i want to register newly?, for me register adobe software make absolutely no sense!

System activation is a really problem for me, is really dificult activate my copies, i need crack my copies for use my software.

I think is really easy for people using pirated copies, they not need activate product or other things.

Sorry, my english is really bad.
DP
Daryl_Pritchard
Sep 3, 2007
Melampos,

I do empathize with your situation, and certainly the lack of support you are provided in Chile would seem to make debatable the value of registering the software. But, if you were to lose your installation CD, having your product registered might still find Adobe shipping you a replacement after you contacted them through whatever means works best. Obviously a download makes no sense for your situation if you can only use a telephone to get an internet connection, although it isn’t clear how you are accessing the internet to use this forum. One thing I would advise if you do not already do this, is to burn a duplicate copy of any software installation CDs that you have, and keep those copies in a safe place separate from the originals.

Of a greater concern than registration is that of activation or, more specifically for PS, deactivation or an activation transfer. While a normal or repair activation can be performed by telephone (For Chile, Toll free: 800 200634, Direct (toll number): 10 800 744 0153), a deactivation/activation transfer stupidly requires an internet connection. It is relatively uncommon that one would not have at least a telephone near their computer these days, but that does still happen, and that necessitates an alternative approach to handling activation transfer problems. Adobe really needs to design a process that permits a user to backup and restore their activation state so that they can basically do a localized recovery of their activation after a system failure, after temporarily using another PC for Photoshop via an activation transfer, etc.

I am suprised to find that Adobe provides no telephone support numbers listed for any area of South America other than Brazil, for the Portuguese language version of Photoshop. Perhaps it is expected that you will just call the toll-free number in the USA? I’m not sure. What I would likely try first is calling the same number provided for activation support in Chile, but I am assuming that is a number where personal assistance is provided. Then, obtain from them the toll-free telephone number to call from Chile for support of issues other than activation.

Unfortunately, it is true that with activation of any software product comes the potential case of some users not easily being able to activate due to their location. In such cases, desperate situations do invite desperate solutions, as seems to be what you’ve already learned.

Regards,

Daryl
AS
Alfonz_Senky
Sep 6, 2007
Hello!
At all, has anybody here a method or a known program to clean the registry away from Adobe’s note resulting this message " license has expired " ????
I would be glad to get it instead this word-diary!!!
senky
C
chrisjbirchall
Sep 7, 2007
Alfonz. Call Adobe Customer Services. Help with installation problems is Free! After all, you’ve just spent over $600 on a professional application, haven’t you?
AS
ATOMIC_SHOCK
Sep 8, 2007
HI ALL. I KNOW A WAY TO GET RID OF THE LICENSE EXPIRED ERROR. ON YOUR TASKBAR YOU WILL SEE THE CLOCK THAT TELLS YOU WHAT TIME IT IS, DOUBLE CLICK ON THAT CLOCK.
SEE WHERE IT SAIS YEAR 2007?
CHANGE THAT TO THE YEAR 2000 AND CLICK OK OR APPLY,
NOW OPEN YOUR ADOBE CS3 AGAIN AND IT WILL WORK WITH NO LICENSE EXPIRE ERROR. HAVE FUN>>>>>>>>>>>>
JJ
John_Joslin
Sep 8, 2007
Tampering with the system time is not recommended for users of legal copies of Photoshop.

It may also cause problems with other applications.
AS
ATOMIC_SHOCK
Sep 8, 2007
WELL YOU DONT HAVE TO CHANGE IT TO 2000,,,,YOU CAN ALSO CHANGE IT TO 2006 AND IT WILL BE OK TOO…AND IF THERE WERE PROBLEMS WITH SYSTEM TIME I WOULDNT HAVE POSTED THE SECRET. THEY CAN ALSO CHANGE THE YEAR ONLY WHEN USING PHOTOSHOP THEN CHANGE IT BACK. PUT THAT IN YOUR PIPE AND SMOKE IT….YOU NEED TO READ YOUR OWNERS MANUAL AGAIN>>>>>>>>> AMINA.
C
chrisjbirchall
Sep 8, 2007
Cripes! What’s that noise? Sounds like an atomic shock wave to me!

STOP SHOUTING IN HERE! Some of us are trying to sleep! ๐Ÿ˜‰
C
chrisjbirchall
Sep 8, 2007
Now what’s with all that smoke?

Ah. It’s okay. Panic over. It’s just John smoking his pipe.
JI
Julius_Irvin
Sep 10, 2007
CRIME IS GREAT!
JI
Julius_Irvin
Sep 10, 2007
Adobe, stop removing my posts…sheesh
JI
Julius_Irvin
Sep 10, 2007
Eff paying all that money for a Adobe products when you can just get it all for free. I have the entire Adobe Master Collection keygenerator’s, and if anybody wants them let me know. I dont even have to save the serial keys because if i ever need to reinstall the software to my computer i can just use one of my key generators get another one….its nice knowing i have a $2,400 product i got for free. Why would I want to register my product??? I dont need customer support!!! LONG LIVE PIRATES!!
JJ
Jack Janssen
Oct 3, 2007
schreef:
Eff paying all that money for a Adobe products when you can just get it all for free. I have the entire Adobe Master Collection keygenerator’s, and if anybody wants them let me know. I dont even have to save the serial keys because if i ever need to reinstall the software to my computer i can just use one of my key generators get another one….its nice knowing i have a $2,400 product i got for free. Why would I want to register my product??? I dont need customer support!!! LONG LIVE PIRATES!!
Hi there

I’m interested. How can I get it?

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