CD Won’t Recognize Photoshop Disc

CG
Posted By
chris_glanton
Sep 2, 2007
Views
400
Replies
13
Status
Closed
Hello,

I’m having a problem loading Photoshop CS2 onto my new OS, XP Home. I had already been using it on this computer on W2K before, but had to reformat the drive and so I upgraded to XP Home.

Now, when I put the cd into the drive, nothing’s booting up or even being recognized if I use "explore" the cd drive. NOthing is showing up.
Verified the cd is working fine. I just got Photoshop last yr, and only played around woth it on the old setup shortly, so the disc and version are fine and current. Does anyone have any ideas what’s happening??

Thanks,
Chris
Related Tags
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MD
Michael_D_Sullivan
Sep 2, 2007
Is this the original disk from the Adobe box, or a copy of it (or of the download from the Adobe online store)? If it’s a copy, the problem may be that it was made as a multisession disk that wasn’t finalized. In that case, the disk would work only in the machine that recorded it. If that machine is still available, it may still be possible to finalize it.
CG
chris_glanton
Sep 2, 2007
Hi, Thanks for trying to help me! No this is an original Adobe cd. Used only once. I can’t for the life of me figure out why it won’t boot up.
B
Buko
Sep 2, 2007
Can you install on XP home version?
JJ
John_Joslin
Sep 2, 2007
That’s what he can’t do!

I presume other CDs can be read OK?

Have you try your Adobe disk on another computer, just to see if it is damaged?
B
Buko
Sep 2, 2007
rephrase question, does XP home support CS2?

I know know that Vista home will not support CS3.
JJ
John_Joslin
Sep 2, 2007
does XP home support CS2?

Without digging out the box, I’d say yes.
RK
Rob_Keijzer
Sep 2, 2007
Cris,

What do you mean with "it won’t boot up"? I don’t think it’s supposed to be bootable.

Can’t you navigate to the disk, to the Photoshop folder and launch Setup.exe?

How about the readability of other CD’s?

Rob
JJ
John_Joslin
Sep 2, 2007
I’m sure he doesn’t mean "boot up" but "autostart"; and he answered the second question already.

3rd question I asked already. 😉
B
Buko
Sep 2, 2007
maybe his CD drive is bad.
CG
chris_glanton
Sep 3, 2007
<<What do you mean with "it won’t boot up"? I don’t think it’s supposed to be bootable.

Can’t you navigate to the disk, to the Photoshop folder and launch Setup.exe?

How about the readability of other CD’s? >>

Thanks for the help everyone. No, my cd driver is fine, it boots up other programs flawlessly and plays music cds fine too. And no, I cant navigate to the disc. Open my computer, and click on cd drive…nothing shows up. No data. Eject it, put in a music cd and it plays fine still. Put in for instance, my cd backup for Quicken and it accesses the cd just fine.

So why on earth won’t Adobe let this disc be read. Oh, from what I could tell, CS2 is compatible with XP Pro. Seems like this is not normal from the responses, so there’s no "inherent" lock out deal on the cd I guess….so, anyone with any ideas to try??

Thanks
Chris
MD
Michael_D_Sullivan
Sep 3, 2007
If the disk can be opened on another computer, make a copy of it on another CD or a thumb drive, and copy it to a directory on your main computer.
CG
chris_glanton
Sep 3, 2007
Hi Michael,

I got it loaded via my ext. hd. Thanks Everyone for the help!!
MD
Michael_D_Sullivan
Sep 4, 2007
Glad it worked for you!

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