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I use Photoshop CS3 and I was really hoping that the updater would have been fixed in this version, but I can see that it hasn’t.
Does anyone else experience this scenario? And what do you do about it?
1. Turn on Photoshop and open an file to begin editing
2. A second or two later the updater turns on and says "do you want to update now or later?"
3. stupidly, I choose "now" because I know if I choose later I’ll forget.
4. It’s stupid because the damn updater then tells me I have to turn off Photoshop – which i just turned on and am using!
5. okay, fine, I finish what I’m doing and close PS.
6. Then the damn updater says I have to close Firefox (and Opera). Holy crap! I’m trying to WORK here! Why does it need me to close all my apps?
7. THEN, after I close them, it still won’t run, because it considers Thunderbird to be Firefox and continues to tell me I have Firefox open (when I don’t) because Thunderbird is open.
8. Assuming I get through all of that, the updater runs, and then I have to RESTART the entire computer.
9. okay, so even that is fine – I naively think I’m done when Windows is up and running again. BUT NO, when I open Photoshop, it asks to run the updater AGAIN. Repeat from line 2.
How to fix the updater:
– have an external process that runs at a scheduled (by me) time to run the updates on the Adobe products
– ONLY REBOOT ONCE! If you have to download 4 things, download and install all of them before I have to reboot.
– Explain why I have to close non-Adobe apps. Yes, I can guess, but it sure is annoying to have the updater demand that I shut down ALL of my work applications simply to do an update.
– tell me what I’m updating (beyond the simple "InDesign update" message). Ironically, I thought the update today would be able to happen as I wasn’t using InDesign – I was using PHOTOSHOP, but I still had to shut everything down.
– and lastly, DON’T TELL ME TO TURN OFF THE PROGRAM I JUST TURNED ON. That, along with the million reboots is easily the most annoying thing. I mean, I turned on Photoshop because I needed to edit an image, not because I was bored and wanted to see if there was an update!
Does anyone else experience this scenario? And what do you do about it?
1. Turn on Photoshop and open an file to begin editing
2. A second or two later the updater turns on and says "do you want to update now or later?"
3. stupidly, I choose "now" because I know if I choose later I’ll forget.
4. It’s stupid because the damn updater then tells me I have to turn off Photoshop – which i just turned on and am using!
5. okay, fine, I finish what I’m doing and close PS.
6. Then the damn updater says I have to close Firefox (and Opera). Holy crap! I’m trying to WORK here! Why does it need me to close all my apps?
7. THEN, after I close them, it still won’t run, because it considers Thunderbird to be Firefox and continues to tell me I have Firefox open (when I don’t) because Thunderbird is open.
8. Assuming I get through all of that, the updater runs, and then I have to RESTART the entire computer.
9. okay, so even that is fine – I naively think I’m done when Windows is up and running again. BUT NO, when I open Photoshop, it asks to run the updater AGAIN. Repeat from line 2.
How to fix the updater:
– have an external process that runs at a scheduled (by me) time to run the updates on the Adobe products
– ONLY REBOOT ONCE! If you have to download 4 things, download and install all of them before I have to reboot.
– Explain why I have to close non-Adobe apps. Yes, I can guess, but it sure is annoying to have the updater demand that I shut down ALL of my work applications simply to do an update.
– tell me what I’m updating (beyond the simple "InDesign update" message). Ironically, I thought the update today would be able to happen as I wasn’t using InDesign – I was using PHOTOSHOP, but I still had to shut everything down.
– and lastly, DON’T TELL ME TO TURN OFF THE PROGRAM I JUST TURNED ON. That, along with the million reboots is easily the most annoying thing. I mean, I turned on Photoshop because I needed to edit an image, not because I was bored and wanted to see if there was an update!
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