CS3 crash on Save for Web

R
Posted By
rdoyle720
Dec 18, 2007
Views
423
Replies
2
Status
Closed
I’m a web designer, so I use Photoshop’s "Save For Web" function quite a bit. In the last few weeks, Photoshop will randomly crash when using Save For Web. I can tell when it’s going to happen because when Save For Web opens, it won’t show an image, just a blank gray panel. Hitting Save, Cancel or Done will close the window and crash Photoshop.

Looking around the web I found some other messages about crashing while saving that involved upgrading and/or disabling Version Cue, but neither of those have helped.

Any ideas on how to fix?

(P.S. Am I the only one that really dislikes this forum format? Why Adobe chose this version over the one Macromedia used is beyond me.)
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R
rdoyle720
Dec 18, 2007
Oh, and I’ve also upgraded to 10.0.1, no luck.
L
LenHewitt
Dec 18, 2007
Try deleting the Save for Web preference file – just hold down CTRL+ALT+SHIFT immediately after hitting the Save for Web menu item. If you are quick enough you will get a confirmation d/box.

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