PS CS3 Bug? Opening files takes much too long

S
Posted By
sascha
Jan 1, 2008
Views
492
Replies
6
Status
Closed
hello there

am trying out the PS CS3 on my XP system, the system and the computer are very fast and ok, PS CS2 is running safe, fast and proper. But the CS3 now seems to have a problem when opening a file or creating a new document, the time it takes is unnaturally long, after the usual period of opening a file the sandclock-icon of the mousepointer turns back into an arrow and then it takes some seconds until the file opens. It takes definetly too long, i can definetly exclude problems of RAM, cache, system, PC, etc. It is just in CS3 and i hope someone knows what could be the point.

Thanks
Sascha

PS: Are there also members of the technical staff from Adobe answering here?
Related Tags
bug file long open

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JJ
John_Joslin
Jan 1, 2008
This is a known bug and has been reported many times in the forum.

The solution, weird as it sounds, is to make a generic printer driver your default printer. If you don’t have one, download it here:

< http://www.adobe.com/support/downloads/product.jsp?product=p drv&platform=win>

All part of the fascinating world of Photoshop CS3. 🙁
S
sascha
Jan 1, 2008
Wow this is really miraculous. It really works, whyever 🙂 it is like you have bad headache and somebody says: move your carpet 3 cm to the right. and then your headache disappers.

this makes me very happy and deleted a very big negative point i had on the CS3 list. it now opens pictures like they would be made out of air, so fast. so you talk about the fascinating world of PS CS3, are there more unfavorable things that i should know?

ah and thanks for fast answer, even it was reported many times i couldn´t find something about it, i really looked 🙂
JJ
John_Joslin
Jan 2, 2008
Good to hear it Sascha!

Black mark for Adobe though!
DM
dave_milbut
Jan 2, 2008
Black mark for Adobe though!

how many is that now? it’s going to be a sad day when the new and improved corporate style adobe uses up all the good karma points that the old fashioned customer focused adobe built up over the years. i hope something changes before that happens!
SB
Stephen_Burgin
Jan 4, 2008
Hey John,

What do you mean "make a generic printer driver your default printer." Setup a fake printer with a generic driver? or Set my current printer to a generic driver?

Would this help the problem I’m having where my cursor constantly switches back and forth between the tool I’m trying to use and the standard pointer? It’s getting so aggravating!
JJ
John_Joslin
Jan 4, 2008
What do you mean…?

Download that driver and install it. Make it the default printer.

You can still use the others.

Would this help the problem I’m having where my cursor constantly switches back and forth

I can’t see how but it might. That sounds more like a bad mouse/tablet driver.

How to Master Sharpening in Photoshop

Give your photos a professional finish with sharpening in Photoshop. Learn to enhance details, create contrast, and prepare your images for print, web, and social media.

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