adobe CS2 ERROR MESSAGE ——– WHAT THE??

JC
Posted By
johnelle_connor
Feb 4, 2008
Views
200
Replies
1
Status
Closed
I have adobe CS2 suite education version. Up until now it has been great. Today I went to use photoshop and got this error message

"photoshop could not synchronise the color settins because the color settings……" followed by about another 10 errors similar about gradients and other settings. It wouldnt let me uninstall through ‘uninstall programs list’ so i removed files from c: manaully. THEN realised that the serial number on the BOX is DIFFERENT from the serial number on my register screen (its 4 digits short) and i threw the box away cos i thought the rego number on the start up screen was it!! so, I am in a bit of a state…… When i restore my computer up to 4 weeks ago even to bring my programs back (cos i deleted them jsut before)These error messages still exist. all the programs were working fine all day today and every other day, WHATS GOING ON!!! Any help is muchly appreciated.

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RK
Rob_Keijzer
Feb 4, 2008
The error would have probably went away by clearing the preferences (these are not cleared by an uninstall).

THEN realised that the serial number on the BOX is DIFFERENT from the serial number on my register screen

The serial number on the box is the real number, so if you <B>have</B> to throw something away, throw away your screen.

If you have registered your software with Adobe, when you still had the number, they can give it to you.

Rob

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