Photoshop CS3 cannot save files (something happened)

DF
Posted By
Doug_flinders
Feb 19, 2008
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393
Replies
7
Status
Closed
this is the exact same thing thats happened to me but i dont think the advice that guy givs is right have u worked out another way to fix it yet?

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DM
dave_milbut
Feb 19, 2008
but i dont think the advice that guy givs

did you try it? to what end?
DM
dave_milbut
Feb 19, 2008
if neither of those works, try this:
<http://www.adobeforums.com/webx/.3c05e2a8/27>
HW
Henry_Wills
Feb 19, 2008
Hi,

I tried the technique for resetting preferences and that made no difference.

Somewhere in there was some advice that if a popup appears offscreen then you can use the Escape key to cancel it. I knew that but had not related to it, because the popup was not appearing offscreen, I could see it flash up in the middle and then be invisible.

Anyway, the next time it happened I hit esc and had control again. The odd thing is that cleared whatever was the issue, because the save popup now works alright.

Henry
DM
dave_milbut
Feb 19, 2008
Anyway, the next time it happened I hit esc and had control again. The odd thing is that cleared whatever was the issue, because the save popup now works alright.

that’s good henry, but it suggests you didn’t successfully clear the preferneces as that would reset the location of the dialog as well.

hey bob levine, i’ve been hearing this over and over, that esc will cancel a hidden dialog (that we already knew) but that it will reset next time shown. seems like maybe something has been added to the code to make this happen as it never did before, but this is like the 3rd or 4th time i’ve read this…

maybe something should be added to the start of the faq on "dialog box is missing". like:

"First: hit ESC and see if control returns to the program, try the operation again to see if the dialog position has been reset.

If not continue to try the other options."
JJ
John_Joslin
Feb 19, 2008
In fact it was suggested some time ago that the FAQ need revising to reflect CS3 (and Vista!) but nothing happened.

Maybe when CS4 and the next Windows are here! B)
HW
Henry_Wills
Feb 19, 2008
Dave, not sure about not successfully clearing the preferences as there was a popup on starting that said they had been cleared. It wasn’t that the dialog was anywhere but where it should be, I saw it briefly appear and vanish again. It’s possible that it’s more of a windows issue than CS3, as the standard dialogs are handled by the OS not the app.

I put it down to a glitch that appears to have sorted itself now.

Cheers
Henry
CH
clyde hughes
Mar 14, 2008
Initially, I tried renaming the prefs file, but that did not work.

Then, I, too, tried hitting the ESC key, and that brought the main Photoshop window into ‘focus’ again.

Going to File>Save As a second time brought up the Save As dialog box, which was huge (horizontally extending across both of my monitors).

I was able to resize that box, and then closed it.

Going to File>Save As once more brought up the dialog box the size of my resize in the previous step.

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