Can’t open Photoshop 7

KY
Posted By
kuo_y_chynn
Feb 24, 2008
Views
226
Replies
6
Status
Closed
I’ve used Photoshop 7 for 2 years without problem, using Window xp. Starting 3 days ago I could not open Photoshop 7. The message says, "You currently have Adobe Photoshop’s primary scratch and Window’s primary paging file on the same volume which results in reduced performance. It’s recommended that you set Adobe Photoshop’s primary scratch volumne to be on a different volume, preferably on a different physical drive." Another message says, "Adobe Photoshop could not initiate Photoshop because the file is locked. Use the "Properties" commend in the Window Explorer to unlock the file." I got into the "Properties" of the Window Explorer but did not know how to "unlock the file". Please teach me how " to unlock the file" I also unintalled the Photoshop 7 and reinstalled it after I closed dowm the computer for some 10 minutes, without success.
I will be most obliged if you could be so kind to teach me in detail step-by-step how to open the Photoshop. Many many thanks to you.

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RK
Rob_Keijzer
Feb 24, 2008
First reset the preferences (an uninstall/reinstall cycle doesn’t do this as the preference file is created after installation).

See the forum FAQ for details. Or manually delete Photoshop preferences.psp (out of my head) in the Application Data folder.

Then the message about the primary scratch, although it’s meaningful, this won’t prevent you from using PS. The program uses a "scratch volume" (a bit like Windows Paging File). When this volume is on the same HDD as the real Windows Paging File (the virtual memory) PS and Windows will sometimes "fight" for read/write access through the same heads of the same disk.

However, when the scratch volume is on one or more physically different HDDs (configurable in PS preferences) it can clearly speed things up.

You can, however work with all on the same disk, if you have to.

A way to get rid of the message during program launch is to assign C:\ for the scratch disk in stead of the default "Startup".

P.S. when you add a HDD for this purpose use an internal IDE or SATA. Not an external drive. An external has much slower access rates, and could slow down your system more than it is now.

Hope this helps.

Rob
JC
John_Carerra
Apr 15, 2008
Hi,

Im having the same problem and was wondering how can i assign C:\ for the scratch disk in stead of the default "Startup" ?? I launch Photoshop and gives me the message and I click "OK" and it keeps loading the plugins etc until it disappears off my screen. I also noticed this messsage only appears once I reinstall PS and start it up for the first time.

Can you help?

Thanks!
John
RK
Rob_Keijzer
Apr 15, 2008
John,

Go to Photoshop’s preferences, in one of the categories you can assign drives to the scratch volume.

Default is "Startup", which means the boot disk.

When you change that to "C:\" the result is exactly the same, but now it simply won’t trigger the warning message at programme launch.

Better: invest in a separate drive. They’re so cheap nowadays that they almost throw them out of the store to the passing peoples heads.

You’ll be surprised at the performance boost.

Rob
JC
John_Carerra
Apr 15, 2008
Hi Rob,

Thanks for your reply, although here are my main issues:

1 – Im unable to get into Photoshop prefs since the program doesnt boot

2 – Is there any way of assigning the scratch volume to be C: without loading up Photoshop first?

3 – PS simply trieds to load and once its done loading the plugins, fonts etc it closes.

Thanks
John
I
ID._Awe
Apr 15, 2008
John, as Rob pointed out, Photoshop automatically assigns the scratch to the boot partition, so you do not have to do that. To reset the prefs, click the PS icon and immediately hit Shift-Ctrl-Alt keys and a box will appear asking if you want to re-set your preferences. You can also delete the pref files by hand in Explorer and PS will recreate them.

As far as loading, when it stops what is PS trying to load when that happens?
P
Phosphor
Apr 15, 2008
To expand a bit…you cannot reset the Preferences from inside Photoshop. Please read this FAQ: <http://www.adobeforums.com/webx/.ef4a07f/1>

If the last thing that was loading before PS quit was a font, for instance, that often indicates a corrupted Font, which will have to be removed. This is a common reason for Photoshop refusing to open.
Read this FAQ for solutions:
<http://www.adobeforums.com/webx/>

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