Reinstall the program. The licensing information is probably stored on a part of the disk that was not restored correctly.
Michael: You have to use a ‘sector by sector’ restore. The restoration of the HD has to replicate every sector exactly as it was.
Just noticed you have a Dell and no doubt used their ‘restore’ function, you need another program to to this properly.
I tried reinstalling the product, the problem still exists. I restored my vista to a state prior to photoshop being installed. I then uninstalled what remained and installed again. Problem now exists after a few reinstalls.
Any other things I can do? What does ‘sector by sector’ restore mean?
Micheal: You should have de-activated Photoshop prior to using the restore function.
The HD is composed of sectors, PS puts its activation stuff in the boot sector of the HD, so you would have to make sure you re-write that sector exactly by using a utility that does just that, there are many and everyone here has a favourite.
Call Adobe. Installation support is free.
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Steve
I don’t like calling people much but I may have to. IDAWE, is it possible to restore it using software now? Or would I have to have had the software installed before i installed photoshop and set a restore checkpoint? Also could you please name your favourite.
If all fails I can reformat the laptop as I barely have anything on it.
No you would have had to use a software program first to create the back-up.
I was going to suggest the reformat option, but no one likes that option.
Thanks for the info. I think I will go ahead and reformat. Ive only had it a few days so wouldn’t really lose anything. Will go ahead and do that tomorrow.
This is all craziness. I’m looking at a new mobo, and I can usually not have to do a format and install (same cpu and ram.). But maybe I’ll have to.
I did the same thing with XP Pro when setting up a new Optiplex 755. If you run the Adobe cleaner and the Microsoft cleaner it will let you reinstall Photoshop. You can then put in the serial number and activate. You will not have the chance to use it as a trial version.
What cleaners?
I’m not interested in re-installing. I ran board after board running tests without having to re-install to the HD. It just ran. Of course, activation would not be issue during a test.
So long as the program is not corrupt, it should not require re-installation simply because of changing HW.
What cleaners?
the adobe clean script that was for clearing off the cs3 beta debris…
it should not require re-installation simply because of changing HW.
agreed. or a simple restore.
Larry: When you install a new, but different board, everything changes and you have to install new drivers for the on-board components and part of the MS hash has to do with the MAC address for the network adapter. Although you can do it, you will never truly have a stable OS install.
I used the CS3 trial cleaner to allow me to enter a serial number when a system restore prevented CS3 from loading. Before I cleaned and reinstalled CS3 I tried to undo the last restore and a restore to a date after cs3 was installed but not activated. I could not start CS3 until I ran the cleaner. It may not be intended for this use but it was the only thing that worked. It did not allow a trial period but did allow me to enter the serial number and activate. I did not have to format or reinstall any other software.
