Tools unavailable in Photoshop CS3

BF
Posted By
Bar_Foo
Apr 16, 2008
Views
217
Replies
2
Status
Closed
In Photoshop CS3 (as part of Design Suite), sometimes (no obvious change causing it) all the tools become unavailable, both in Photoshop and in Bridge. When I click an icon or use a keyboard shortcut, the options appear (e.g., the brush options for the brush tool, or crop options for crop), but the cursor in the image editing area remains a hand and does not function. Other functions, such as filters, work fine.

There is a FAQ about a similar problem in CS2, relating to a tablet, but I don’t have a tablet, only mice.

The problem goes away with a restart of the system (Win XP SP2), though not with a use logoff/logon.

Any ideas?
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JJ
John Joslin
Apr 16, 2008
Reset your preferences as described in the FAQ.

<http://www.adobeforums.com/webx/.ef4a07f/1>

You either have to physically delete (or rename) the preference files or, if using the Alt, Ctrl, and Shift method, be sure that you get a confirmation dialog.

This resets all settings in Photoshop to factory defaults.

A complete uninstall/re-install will not affect the preferences and a corrupt file there may be causing the problem.
BF
Bar_Foo
Apr 16, 2008
Thanks. I’ll give that a shot.

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