Terminal Services

FH
Posted By
frank_harris
May 9, 2008
Views
298
Replies
11
Status
Closed
We are installing photoshop on Win 2003 server running terminal services. We have about 15 students per server. I was wondering when setting the system performance on memory usage is the setting on a global scale or on per-user.

Sample: 4gigs ram adobe default setting is is about 50 to 55% of total ram leaving about 2 gigs left. Now how will photoshop handle the memory if 21 users were using the system at the same time. Would that 2 gig be divvied out to each user who ever is needing more at that time get more memory?

I am asking this because there is talk about setting the memory of PS lower to around 300 megs under each student profile. So that the student will not use more than allowed. Does photoshop recognize unique performance settings per user in terminal services? OR does PS see system performance settings as a global change, remember we have only one instance installed of PS and that is a server.

Thanks for your help!
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John_T_Smith
May 9, 2008
Since this is a user to user forum, and the only way some other user could reply is if they have the same setup, you may need to contact Adobe for a question like this

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In the US – Adobe Install Problems 800-642-3623
FH
frank_harris
May 9, 2008
Thanks John,

Called Adobe said they do not support it. How ever we have it installed and it is working on one server we have another 83 to go. We just wanted to tweak the first one to the right settings before moving on to the next ones.

In fact we have been able to get
Photoshop
Indesign
Illustrator
AutoCad

to work as well we are just trying to nail down the performance.

Thanks again
DM
Don_McCahill
May 9, 2008
So you have 1 copy of Photoshop, and 15 students accessing it? If that isn’t against the license, I would be surprised. And if the license doesn’t matter to you, be aware that the performance is going to be really, really atrocious, especially when you get to that class where you teach them to use filters.
FH
frank_harris
May 9, 2008
Don,

I can assure you we have enough licenses we are a state agency. We are using one instance of PS and we have enough licenses to cover the total amount of thin clients.

The sever being used is a dual dual-core since my post we are thinking of upping our ram to 8 to 16 gigs (64-bit system). I thanks for everyones help on this and if anyone has a few setting ideas let me know!

Thanks!
BL
Bob Levine
May 9, 2008
You can up it to whatever you want. There’s simply no way you’re going to get decent performance that way.

What do you have against loading the software locally?

Bob
FH
frank_harris
May 9, 2008
Bob

We were stand alone at one time but it was proving very hard to keep up with the hardware issues with over 2000 computers at 83 locations across the state. We were able to reduce the hardware issues and even some of the software issues giving us better control over each users profiles and trouble shooting errors.
I
ID._Awe
May 10, 2008
Frank:

The performance of PS would be related to the available RAM on the thin client, even though you are using a server, ultimately you would be using resources available on the client machine.

Of course you are using a network so there will be issues there no matter what.
PF
Patrick_Fahey
Jul 2, 2008
Frank,
Can I ask what steps you took to install (is there an Adobe / MS install guide) on TS (is it Citrix)?

Photoshop
Indesign
Illustrator
AutoCad

And what versions of these did you install? Are you using Adobe Open Options 4.5 program? Patrick
LK
Les_Kerjenski
Sep 18, 2008
Frank,
I read your post with interest. I am interested in following your lead with the terminal services. It is far easier to control the hardware of the server, than multiple desktops.

Can I ask which versions of Photoshop you successfully installed on to the server? I know CS3 standard installer is fussy to what it can be installed on to.

Any help will be greatly received.

Les.
PF
Patrick_Fahey
Sep 18, 2008
I was not able to install CS3 or CS3.3 successfully on Terminal Server (Windows 2003 sp2, for use with Citrix) due to the installer checking for XP. I was however successful in installed CS2 (must be the TLP version, not the retail or BOX version).
LK
Les_Kerjenski
Sep 29, 2008
Patrick thank you for the response. I shall try and purchase an older version then. We currently have a few CS3’s but I would really like to get these in to our Terminal sessions.

Thank you again for your assistance.

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