Photoshop CS intermittent tool fails, cured by exit+restart!

J2
Posted By
jamesm_2000
May 16, 2004
Views
359
Replies
1
Status
Closed
I’m working at a customer site on their PC’s and having a very odd problem with Photoshop CS.

Regularly when I start up Photoshop and begin cleaning up pictures the heal and clone tools fail to apply. I get no errors, in the history window it thinks the tool has been applied but the image in the window hasn’t changed. I’ve not tried other tools but I can add text captions onto the image with no problem.

I asked their tech’ support and they said just exit without saving and restart Photoshop and it would be OK. I was pretty dubious about this but it does work although some times it takes a lot of restarts!

I cant think what could be causing this problem but it can be very frustrating! I know its not the images I’m editing as after restarting the tools do work.

Thanks

James

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E
edjh
May 16, 2004
James Martin wrote:
I’m working at a customer site on their PC’s and having a very odd problem with Photoshop CS.

Regularly when I start up Photoshop and begin cleaning up pictures the heal and clone tools fail to apply. I get no errors, in the history window it thinks the tool has been applied but the image in the window hasn’t changed. I’ve not tried other tools but I can add text captions onto the image with no problem.

I asked their tech’ support and they said just exit without saving and restart Photoshop and it would be OK. I was pretty dubious about this but it does work although some times it takes a lot of restarts!
I cant think what could be causing this problem but it can be very frustrating! I know its not the images I’m editing as after restarting the tools do work.

Thanks

James
Have you tried resetting/trashing prefs?


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Master Retouching Hair

Learn how to rescue details, remove flyaways, add volume, and enhance the definition of hair in any photo. We break down every tool and technique in Photoshop to get picture-perfect hair, every time.

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