What are the pixel dimensions of the image you are trying to print?
The pixel dimensions for this particular image are 4064×2704. It is a Tiff file.
Well, that rules out the possibility that the image was too large. Does this problem occur with only certain images, or does it occur all the time?
This has just started in the last few days. I can’t get the print command for anything in Photoshop: JPEG, TIFF, PSD, etc. I have no trouble printing in other products however. I am printing to an Epson 3800 and as I said, have had no trouble until now…
Thanks for your attention.
I deleted the preferences as per the instructions and then did the repair/reinstall. Unfortunately there was no change, the print commands are still unavailable.
Thanks
PD
reinstall the print driver?
I will try reinstalling the print driver but I am having no trouble printing in other apps…
that’s probably not it, but we’re running out of ideas…
Hey Guys,
Was this ever solved for you? I came in to the office this morning to the exact same problem. What was the answer?
Thanks in advance!
Jesse
Updated info for users on Vista 64 bit.
Newbie [to these forums] having same issue – greyed out ‘Print Setup’, ‘Print’, and ‘Print One Copy’ that just started recently.
System: Vista Business 64bit
Printer: HP 4260 [until my Canon i9900 gets fixed]
Photoshop: 10.01
Symptoms: This printing issue is with Photoshop ONLY. Other Adobe products print fine as do all other programs.
I’ve reinstalled my printer driver and the Photoshop 10.01 updates with no luck.
I’m using Photoshop with the .exe compatibility options set to run as ‘Administrator’. I unchecked the ‘run as Administrator’ and now the print option is back.
I originally had to use the ‘run as Administrator’ for some of my plug-ins to work. Now I’ll have to find out which ones do and don’t.
Hope this helps others out there…
I too have just come across this problem with my PS CS3 Ex, my only workround at the moment is to save as a PDF and print from Acrobat.
Anybody found a solution?
Cheers Carl
I just started a new document and am experiencing the same problem Mac running OS 10.5.6. I can have multiple windows open and some will print and others have Print grayed out. Was this ever resolved?
This is the Windows forum, try the other side.
(Link at the top of the page.)
I had the same problem while trying to get my copy of CS4 to run with all features present. Adobe recommnended upgrading the video diver to the latest. When I did this I got grayed out print box in both CS4 and my older CS3, all other application would still print. I reinstalled the older video card driver and got my printer dialog box back. Seems unrelated but that is what happened in my case of greying out print, incidentally I could not find a single reference anywhere in Adobes help to explain this.
If Adobe is in the middle of an update and requires a restart to complete the update the print buttons will grey out until the restart is completed. May need to update again if incomplete and then reboot. This may be a different problem than above.