See this FAQ:
Mathias Vejerslev "Computer locks up, shuts down, or reboots while running Photoshop" 6/5/03 4:49pm </cgi-bin/webx?13/1>
Note the remark that says it cannot be caused by application software.
He said the application shuts down, not the whole computer…
Ah… subtle distinction that I didn’t catch – Chris you’re SO picky! My apologies Reevash.
Try re-setting your preference file. Details in the FAQ
Hi: Reevash is a lady, just for your info. I am running PS 7.0.1. At the reisk of sounding like an idiot, I can’t seem to find the preference file to delete it? I went into preferences in edit and did not find a key to "reset all", I tried the c,a,s combo when PS was loading to get the "reset" question, it di not come up. Major frustration has set in. I have no backups of my images. I do have backups of my docs in InDesign. I can’t relink any images from there.
Help me please????
I had a similar problem on a Dell 620 Workstation with SCSI drivers. Any kind of directory manipulation (Opening, Saving, File Browsing, etc) could cause Photoshop to vanish (quit without a trace). After lots of debugging with Dell, I found that the SCSI controller was bad. I replaced it and have had no similar problems since.
Thanks for the feedback Jeff! Good to know.
Thanks for all your responses and help. Just a follow-up. I deleted my preferences and that had no affect. I moved all the images to a different directory, quite a feat considering I couldn’t keep the folder open. There is damages file in there somewhere. Thought I found it but, no.
Now I have to relink all the images. Is there any way to do this in bulk instead of image by image.
I moved all the images to a different directory, quite a feat considering I couldn’t keep the folder open.
I don’t understand this remark. Did you use Windows Explorer to move them?
Now I have to relink all the images. Is there any way to do this in bulk instead of image by image.
What do you mean "re-link"?
I used the command prompt and the old reliable DOS move command.
That doesn’t help much. Relink? Keep a folder open?
If you used dos to move stuff, shoulda been a breeze. Still don’t get the relink remark either.
It starts to load and when it completes , it shuts down and disappears ! What can is going on with it? I have Photoshop 7, paid for , of course. Win 98 SE .
Trash you prefs file – Details in the FAQ at the top of this forum list
