Photoshop CS fails to install

K
Posted By
keiser
Jul 15, 2008
Views
395
Replies
3
Status
Closed
This is on a an Acer Veriton DuoCore with 1 GB RAM.
I’ve never had PSCS2 or any beta versions.
I ran the CS3CleanUp [level 2] because I failed to install PSCS3 months ago and gave up. I downloaded a new copy of PSCS3.
Installer runs smoothly but ends up with "some components could not be installed." That component apparently being PSCS3.
I can see that Bridge and Help have been added to my Adobe folder but not Photoshop CS3.

WinXP events shows:

Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 10005

Product: Adobe Asset Services CS3 — Internal Error 2329. 82, C:\Config.Msi\7f36d5.rbf

AND

Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 11920
Description:
Product: Adobe Version Cue CS3 Client — Error 1920.Service ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) failed to start. Verify that you have sufficient privileges to start system services.

I do have several versions of Elements. [I don’t want to run CS3Cleanup at level 4.] My Acrobat reader may be version 6 [as I use Foxit].
Tried this several more times.
Same result.
Any clue to an easy fix?
Thank you.
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fail install

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DM
dave_milbut
Jul 15, 2008
try installing the latest microsoft installer

< http://www.microsoft.com/downloads/details.aspx?FamilyID=5a5 8b56f-60b6-4412-95b9-54d056d6f9f4&DisplayLang=en>
K
keiser
Jul 15, 2008
I spent many hours trying to install PSCS3 to see if I was even interested in the upgrade. Very frustrating.
As you suggested, I downloaded the latest MSI [why is not included in WindowsXP SP3 or in the Adobe CS installer?] and it finally worked [on the second try].
Ugh!
Perhaps your suggestion will help some other hapless soul. Thank you!
DM
dave_milbut
Jul 15, 2008
no problem. more likely your confirmation that it worked will help some other hapless soul. thanks for getting back to us!

dave

Must-have mockup pack for every graphic designer 🔥🔥🔥

Easy-to-use drag-n-drop Photoshop scene creator with more than 2800 items.

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