VersionCueUI.DLL Not Found

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Posted By
EMOKDOOM
Jul 16, 2008
Views
6510
Replies
16
Status
Closed
Every time i run CS3 and just click on anything or try to open something(In File>Open…) this exact message pops up:

"The specified module could not be found. C:\Program Files\Adobe\Adobe Version Cue CS3\Client\3.1.0\VersionCueUI.DLL"

I tried downloading that file VersionCueUI.DLL from sites and pasting it in the folder where it belongs (3.1.0). I’ve tried reinstalling and nothing seems to help.

Any suggestions?

Thank You

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EMOKDOOM
Jul 16, 2008
Also i forgot to mention that everytime i click ok on that message it’s followed by ANOTHER message:

"The instruction at "0x5ad71531" referenced memory at "0x00000014". The memory could not be "read". Click on OK to terminate the program".
DM
dave_milbut
Jul 16, 2008
reinstall the app, then reapply any updates.
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ID._Awe
Jul 16, 2008
that could also be an HD error message.
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EMOKDOOM
Jul 16, 2008
I did reinstall it, twice.
I don’t think i installed any updates unless it does that by itself.
DM
dave_milbut
Jul 16, 2008
maybe turn off version cue in preferences?
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EMOKDOOM
Jul 17, 2008
Crap i tried it and as soon as i pressed OK to save the settings the same error message pops up. I even tried taking the DLL file from the folder to see if it helped but nothing.

This is getting kind of annoying :[
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EMOKDOOM
Jul 23, 2008
Ello? :[
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EMOKDOOM
Jul 24, 2008
Hmm i tried all those downloads but nothing they just say the installment was unsuccessful. think the problem is i don’t have that specific file, any idea if there’s a download link where i can get it?
P
Painguy
Aug 1, 2008
I also had the same problem but i fixed it like 5min ago. I tried what Dave siad and i too got the error message but when i tried to open a file it worked and i still had the version cue enabled.
IS
Igor_Savic
Oct 10, 2008
I’ve been having the same issue with photoshop CS3 and keep getting the same error The specified module could not be found. C:\Program Files\Adobe\Adobe Version Cue CS3\Client\3.0.0\VersionCueUI.DLL" I’ve tried almost everything whatever I found via different sites, reinstalling applying that software update for cue downloading and dropping the missing dll and it didn’t help. Once I click open I get that message and whatever I do it closes photoshop. I’ve even tried with ESC and CTRL+SHIFT+s and it didn’t help. Please help me I’m getting desperate – IGY
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Freeagent
Oct 10, 2008
I had a similar problem once. Here’s what I found out:

Version Cue Client has nothing to do with Version Cue as such. It is a component needed by Bridge and Photoshop for opening files.

Downloading and installing the Version Cue Client (not Server!) 3.1.0. update fixed it for me.

So Dave has it right.
V
ValerieB
Jan 29, 2009
Ok, I just found a simple way to correct this for me. Copy two files, which should be on your hard drive already, "versioncue.dll" and "versioncueCI.dll" and drop them into your windows/system32 folder.

I found the files in my Adobe InCopy CS3 folder.

Hope this works for you!!

Valerie

btw.. the client update would not work for me. It kept saying unsuccessful.
IT
irwin_tan
Mar 5, 2009
hey i found another solution (even though its in CS4)

remember the error message that comes out?

C:\Program Files\Adobe\Adobe Version Cue CS3\Client\3.1.0\VersionCueUI.DLL"

on mine it was pretty similar except its on "common files" folder

so what i did is check that location, the files that are in there are the files that the error message is looking for except the version is 4.0.0 and the error message is looking for 4.0.1 (probably u have 3.0.0 or something as the default that comes with installation). So i download the update 4.0.1 via adobe website and install it but as with other users, installation always fails on me no matter what i do.

So i came up with this silly idea, what if i create a new folder in the same directory as my 4.0.0 and name it 4.0.1 then copy all the contents of 4.0.0 to 4.0.1… and guess what??? it works! Now i can open any file in Photoshop with out the error message coming out

This only works if you have a previous version of that "versioncue.dll" file…

Please tell me if this works for you guys!
JJ
John Joslin
Mar 5, 2009
Valerie

The Adobe updater has been dodgy for a long time (just like the installers).

I always advise disabling it and downloading all updates from the support pages to install locally.
ML
Matthew Laun
Mar 25, 2009
You might be experiencing this issue which has been causing CS4 updates that patch files (instead of replacing them) to fail on some Windows machines. This issue, cause, and solution are documented here:

<http://www.adobe.com/go/kb408524>

Sincerely,
Matthew

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