Photoshop 7 Starts up and then shuts down om on one user

DP
Posted By
David_Potts
Jul 23, 2008
Views
280
Replies
8
Status
Closed
We have three Users on this Dell PC running Windows XP Pro. My son is handicapped and his Photoshop starts up and after running all the intro stuff simply shuts down. This does not happen on my side of the same machine.
Someone suggested clearing out some fonts. I got my list down below 500. It did not help. Any suggestions would be welcome. Thanks!

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JJ
John Joslin
Jul 23, 2008
What is the last message on the splash screen?

Also, it may not be too many fonts but a corrupt one.
DP
David_Potts
Jul 23, 2008
The Splash Screen goes by so quickly that it’s tough to say. It starts "Initializing" – gets one step or two past Fonts and shuts down. I just tested my wife’s side of this PC and her Phtoshop works perfectly – but, she never uses it.
DM
dave_milbut
Jul 23, 2008
reset the preferences?
DP
David_Potts
Jul 25, 2008
It’s a bit difficult to reset preferences because Photoshop keeps shutting down before you can get into it.
DP
David_Potts
Jul 25, 2008
Thank you Dave!
Your suggestion to remove the preference file worked!
We will file your answer for future reference. Deeply appreciate your help. Dave
DM
dave_milbut
Jul 25, 2008
no problem. great to hear dave. 🙂
dave
FY
Frack You
Jul 26, 2008
On Thu, 24 Jul 2008 20:13:11 -0700, wrote:

see this faq:

<http://www.adobeforums.com/webx/.ef4a07f/1>

What? Is a cut and paste quote too damn difficult for you? Using a usenet reader that has word wrapping enabled sure as fuck is.

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