Photoshop CS – Program will not start!

CR
Posted By
Christopher_Ries
Jul 23, 2008
Views
272
Replies
7
Status
Closed
I get a pop up box that says "Could not initialize Photoshop because the file is locked. Use the ‘Properties’ command in the Windows Explorer to unlock the file"…. How do I do this…
Related Tags
program start

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JT
John_T_Smith
Jul 23, 2008
That would seem to be a Windoze message, so you might search for "something like"

Windows Explorer unlock
or
windows explorer properties unlock

at this site < http://search.microsoft.com/search.aspx?mkt=en-US&setlan g=en-US>
DM
dave_milbut
Jul 23, 2008
are you running as an administrator?
P
progenic
Jul 24, 2008
GO TO….
control panel>internet options
you should find there how to unlock..
You can contact me if you have some questions here by leaving a message <http://www.juzfrens.com/view_profile.php?t_id=338720>
DM
dave_milbut
Jul 24, 2008
hi progenic, this board works best when all the replies and fixes stay here. that way it helps the newbies and people who wander by with the same question. please respect that.

thanks,dave
BC
Bart_Cross
Jul 24, 2008
Get the file name, do a search for that file, right-click that file, select properties, the ‘lock’ is there, if it is not locked, then you have a permissions problem.

Try to access PS under the actual ‘Administrator’ account to see if this is still a problem.
JT
John_T_Smith
Jul 24, 2008
I have NOT used this, but it claims to unlock

<http://ccollomb.free.fr/unlocker/>
DM
dave_milbut
Jul 24, 2008
my guess is that it’s the preferences file and that he’s either not an administrator and doesn’t have proper access set up (per the FAQ) or that the user id is corrupted and setting up a new admin user will fix it.

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