photoshop cs3 crashed while i was working on a file…

JH
Posted By
josh_havens
Aug 7, 2008
Views
1268
Replies
17
Status
Closed
photoshop cs3 crashed while i was working on a file. i checked the temp folder and found a file that was modified the day it crashed. there is no extension and when i tried to open it in photoshop it said that it "could not complete my request because the file is in use or left open"… is my file hosed or is there a way to recover it? i was working on it for hours and like a dummy forgot to save it

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MD
Michael_D_Sullivan
Aug 7, 2008
Your file is hosed. The scratch file can’t be recovered into a usable file.
C
Curvemeister
Aug 7, 2008
This question comes up periodically, and the answer is no – your data is lost. The only way to recover it would be to do a forensic style analysis of the swap file, and that would probably take more hours and money than it’s worth to you.

With systems as stable as they are, it’s easy to wait too long between saves. Almost all of us have done this.

Photoshop should have an option to auto-save. It may make a difference if you post a note to adobe.photoshop.featurerequest and ask for this feature. Mention your recent loss of work.
P
Phosphor
Aug 7, 2008
Save often. You MUST get into that habit.

IMHO an autosave function would cause more problems than it’s worth. If that feature existed in Photoshop I would hope it could be turned off.

A better idea might be a "reminder" to Save that would pop up now and again. That can be scripted into the system now. But hey, losing everything should be reminder enough.
DM
dave_milbut
Aug 7, 2008
A better idea might be a "reminder" to Save that would pop up now and again.

please not another popup! how about a yellow flashy thingy in the frame surrounding the image telling you you’ve reached a (user definable) period of time without saving?
P
Phosphor
Aug 7, 2008
That would be okay, but easily ignored I bet. Not sure what the objection to "another popup". Do you get a lot of popups in Photoshop?

I have a friend who has dry eyes. The problem is, he doesn’t blink often enough. Our Mactech guy scripted a sticky that said BLINK! to pop up for a fraction of a second every 15 minutes. It worked.

I’m sure something like that would be possible in Windows.
DM
dave_milbut
Aug 7, 2008
what if you’re in the middle of making complex selections that get ruined every (5, 10, 15?) minutes every time a box pops up?
F
Freeagent
Aug 7, 2008
Well that’s what the reminder is for…
P
Phosphor
Aug 7, 2008
I don’t think the popup would necessarily ruin a selection. Why should it?

But, whatever. Some kind of reminder would probably be a good idea.
JJ
John Joslin
Aug 7, 2008
If you buy a professional program you have to use it like a professional.

End of story!
DM
dave_milbut
Aug 7, 2008
If you buy a professional program you have to use it like a professional. End of story!

In my day, Onions were for belts! And if we were starving we wouldn’t eat em or our pants would fall down! End of st-…..zzzZZZZZXXXXTTT!

😛
P
Phosphor
Aug 7, 2008
"If you buy a professional program you have to use it like a professional."

Is that a law?
JJ
John Joslin
Aug 7, 2008
No – it’s good advice though. 🙂
DM
dave_milbut
Aug 7, 2008
so were onion belts laddie, so were onion belts!
F
Freeagent
Aug 7, 2008
Seriously: InDesign has this already – automatic recovery after a crash. Isn’t that correct, Bob?

I don’t know how it works, I haven’t seen it in action (yet…) I suppose it keeps a "shadow copy" going.
BL
Bob Levine
Aug 7, 2008
Correct, but ID doesn’t deal with the types of files that Photoshop does.

Bob
JJ
John Joslin
Aug 8, 2008
Look at the size of an average InDesign file and the size of an average PS file and its history states!
BH
BILL_HUNT
Aug 11, 2008
Josh,

Someone had posted a link to such a program, as Mike mentioned. It was "supposed" to be able to dissect and restore from PS TMP files. I do not have a link, and also do not know the $, nor how effective this might be. I’d do a search of this forum, trying words like PS TMP, and the like. It was not THAT long ago. Again, have no experience with it (or any other TMP reclamation apps.). Might be worth a try.

All other comments on doing various forms of Save/Save_As are good ones. I’d incorporate those into my workflow, if you have not already.

You might want to look at Stellar-Phoenix for file recovery. Depending on where you were, when the crash happened, you might be able to locate your older image file on your HDD – or, you might not. Stellar-Phoenix had a trial. Seems that it would scan your HDD, but only the paid version would recover, if found. See if it finds something of use. I’d also do this, before anything else overwrites that/those sector(s) on your HDD . Probably not going to help, but you never know. Just to be clear, Stellar-Phoenix is a data recovery tool and is NOT a PS TMP file extractor.

Sorry about your misfortune and good luck,

Hunt

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